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Club Del Carmen

3.0 star property

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Photo gallery for Club Del Carmen

Outdoor pool, pool loungers
Apartment, 2 Bedrooms | Living area | 28-inch flat-screen TV with digital channels, TV
Balcony
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Calle Noruega 2, Playa de los Pocillos, Puerto del Carmen, Tías, 35510
  • Pocillos Beach
    ‪4 min walk‬
  • Playa de Matagorda
    ‪20 min walk‬
  • Puerto del Carmen Beach
    ‪9 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Apartment, 1 Bedroom

  • Resort view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Apartment, 2 Bedrooms

  • Resort view
  • 74 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Terrace/patio

Villa, 2 Bedrooms

  • Resort view
  • 93 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About this property

Club Del Carmen

Beach fun in outdoor pool, near Pocillos Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub or a children's pool. Limited housekeeping is available.
Club Del Carmen offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tías hotel provides complimentary wireless Internet access. 28-inch flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Club Del Carmen. During your stay, you're just a quick walk from Pocillos Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Pocillos Beach and a 5-minute drive from Lanzarote Golf Resort
  • Airport shuttle service available for a fee
Club Del Carmen offers its guests a kids' pool, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at Club Del Carmen.

Smoking is allowed in designated areas at this 3-star Tías hotel.

Baily Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baily Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 2 January 2024 to 1 January 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Club Carmen
Club Hotel Carmen
Club Carmen Diamond Resorts Hotel Tias
Club Carmen Diamond Resorts Hotel
Club Carmen Diamond Resorts Tias
Club Carmen Diamond Resorts

Club Del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 312 reviews
Rating 8 - Good. 67 out of 312 reviews
Rating 6 - Okay. 18 out of 312 reviews
Rating 4 - Poor. 3 out of 312 reviews
Rating 2 - Terrible. 4 out of 312 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndsay Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Pauline, London

Stayed 3 nights in Dec 2024

10/10 Excellent

Hamid

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We were only there for 2 nights in a 1 bedroom apartment, but everything was excellent. The apartments are very modern and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full resort was spotless with everything you need to enjoy a sunshine holiday. Every staff member is pleasant and really go the extra mile. Would highly recommend Club Del Carmen to everyone whether thats couples, families or the elderly. Loved the place.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and friendly efficient staff
View from balcony
Stayed 8 nights in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent . Only downside is the Wi-Fi , it’s pretty poor and intermittent unfortunately .
Stayed 7 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here numerous times and I've never been anywhere soo clean and such attentive staff, excellent accommodation and spotless warm pool. Bar food is reasonably priced and great quality, breakfast is especially a must!!! Great provisions for disabled accessibility and staff go above and beyond to ensure you have an excellent stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful holiday accomodation

Wonderful stay. Nothing too much trouble for any of the staff. High level of general maintenance throughout all of the complex. Very good value for miney. No hestation in recommending or staying again. Many thanks
Stayed 5 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Not a bad place

While the room was ok it was on the third floor and there was no lift working. Hard to get to grips with the housecleaning procedures..ie towel changing. Pillows and matresses were just ok but the biggest issue we had was the sunbed rotation policy..if you booked a bed in the morning you weren't allowed to stay in that a bed for the afternoon or book another bed...silly policy.
Stayed 14 nights in Oct 2024

10/10 Excellent

thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Stayed 5 nights in Sep 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 😃

Room was clean and well presented, staff were friendly and helpful 5** cleanliness pool was cold in the morning but warmer later in the day the perfect few days away
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Stayed 3 nights in Oct 2024

10/10 Excellent

Cary, Leland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Paul Mc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

JUAN IGNACIO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Erol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here a few times and always have a great stay, rooms lovely comfortable beds/sofa bed. Great staff throughout
Stayed 7 nights in May 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Club del Carmen

Good for one night. Close to the airport. The thing which wasn’t good is that getting a sunbed is on a booking system - a morning & an afternoon slot. You weren’t allowed to book more than one slot a day, and there weren’t enough beds for everyone
Stayed 1 night in May 2024