Sun Bay Hotéis Pipa

3.0 star property

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Photo gallery for Sun Bay Hotéis Pipa

Property grounds
3 outdoor pools, pool umbrellas, pool loungers
Deluxe Suite | Terrace/patio
Superior Room | In-room safe, soundproofing, free WiFi, bed sheets
Deluxe Suite | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Baía dos Golfinhos, 125, Praia da Pipa, Tibau do Sul, Rio Grande do Norte, 59179-000
  • Pipa Beach
    ‪12 min walk‬
  • Dolphins Bay Beach
    ‪19 min walk‬
  • Madeiro Beach
    ‪6 min drive‬

Room options

Deluxe Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite Master

  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Comfort Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Classic Room, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Bedroom, Garden View

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Suite Master

  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Superior Room, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Double Suite Deluxe With Garden View

  • Sleeps 2
  • 1 Double Bed

Quadruple Suite Master With Garden View

  • Sleeps 4
  • 2 Single Sofa Beds and 1 Queen Bed

1-Bedroom Apartment Deluxe With Garden View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Suite Standard With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Suite Superior With Garden View

  • Sleeps 2
  • 1 Queen Bed

Double Suite Superior With Garden View

  • Sleeps 2
  • 1 Queen Bed

Room Standard With Garden View

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room -5 Guests- Premium

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Sun Bay Hotéis Pipa

Family-friendly hotel with 3 outdoor pools and free breakfast
This hotel features 3 outdoor pools, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a microwave in a common area and a children's pool.
Sun Bay Hotéis Pipa offers 132 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sun Bay Hotéis Pipa. During your stay, you're just a quick walk from Greek Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Sun Bay Hotéis Pipa
  • Take a swim in the 3 outdoor pools
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes volleyball and a playground
  • Steps from Dolphins Bay Beach and 12 minutes on foot from Pipa Beach
  • Airport shuttle service available for a fee
Sun Bay Hotéis Pipa offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Sun Bay Hotéis Pipa. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sun Bay Hotéis Pipa was completed in May 2021.

Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.
Sun Bay Hotéis Pipa – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Sun Bay Hotéis Pipa

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All food and alcoholic and non-alcoholic beverages consumed in the property must be purchased on site.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sun Bay Hoteis Pipa Hotel
Sun Bay Hoteis Hotel
Sun Bay Hoteis
Sun Bay Hotéis Pipa Hotel
Sun Bay Hotéis Pipa Tibau do Sul
Sun Bay Hotéis Pipa Hotel Tibau do Sul

Sun Bay Hotéis Pipa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 649 reviews
Rating 8 - Good. 209 out of 649 reviews
Rating 6 - Okay. 94 out of 649 reviews
Rating 4 - Poor. 27 out of 649 reviews
Rating 2 - Terrible. 25 out of 649 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel, it was showing pet friendly and up on our arrival at 23;00 tiered they told us we can’t have pets ! This is unacceptable Plus they reception guys do not speak English and do not show any solutions to the issue
Stayed 3 nights in Dec 2024

6/10 Okay

Maria

Travelled with family
Liked: Amenities
Was okay but need more care , the shower gel was booked when needed. Mattress protection need and pillow protectors .
Stayed 1 night in Jun 2024

4/10 Poor

Joshua

Disliked: Room comfort

Disappointed

The premium paid for this hotel made the stay be very disappointing. The hotel staff was not very friendly, we had to book our breakfast time which was very frustrating and harmed the planning for our days. The room was full of fire ants and their restaurant food/drinks were outrageously expensive.
Stayed 2 nights in Dec 2022

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First I have never refused a hotel room in my life and I have had many and I have never given a bad review on a hotel stay until today.The hotel is a series of buildings with about 6 rooms in each section.The building reeked with a mold smell and we had to carry our luggage (with help) up 2 flights of stairs to get into the room. My wife and I had a long day and made the decision to tough it out at least for one night. We went to check out the pool for a while, came back to building and the dangerous mold smell was so bad my wife had a hard time breathing. We made the decision to find another hotel that night because mold can be dangerous. Sun Bay Hotel Pipa refused to give all of our money back and charged us for 1 night because they said we have been there over 5 hours which is a TOTAL LIE. I have screenshots from our phone calls showing we called Sun Bay Hotel at 5:12pm for directions because the GPS directions was taking us on on a one way street the wrong way and arrived about 6pm. I have a screenshot of the phone call we made to the Pousada Oka da Mata hotel at 8:15pm to make reservations. At 8:30pm we had the car loaded called back Oka da Mata and they were wonderful with big rooms and a great staff that offered a driver to lead us from the gates of hell to their hotel. That is the shortest 5 hours I have ever seen. The hotel staff is lying to Orbitz and I can assure anyone that reads this this fight is not over because I feel like I have been lied to and cheated. Bob
Stayed 4 nights in Sep 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurant y entorno muy buenos, la habitación parecía de un nivel inferior. Comoda y de buen tamaño pero falta mantenimiento y algunas comodidades
Stayed 2 nights in Jul 2022

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descanso em Família

O hotel tem uma excelente estrutura e conforto. Áreas amplas, quartos também. As opções de café da manhã são bem gostosas e, grata surpresa, tinha sempre opção sem gluten. Com uns 10 minutinhos andando vc chega à praia e uns 5 para bares e restaurantes. A ausência de acesso à praia é um detalhe importante, e é preciso saber disso. Vc vê toda a Baía mas não desce. O fato de não ser super no centro deixa o ambiente bem silencioso, o que é ótimo. Enfim, excelente experiência.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

It is worth going if is not raining.

Pros: Location. Beautiful landscape. Prices are OK for a hotel. Close to Madeiro Beach. Cons: No internet on the rooms. Internet at the restaurant or pool was horrible. Bed is to hard and hurt my back. There is only two channels woking on the tv (they say they have cable. If they had, wasn't working) If you don't have a night activity on the city to go and have to stay in the hotel(if is raining), you won't find anything to do. No TV and Internet working.
Stayed 3 nights in Oct 2019

8/10 Good

Jennie, Dorset, England

Liked: Cleanliness, staff & service, property conditions & facilities

A pleasant place to stay.

Good welcome. Nowhere to sit in room, very little space because of an extra bed. The only rubbish bin was the one by the toilet - not nice. Excellent choice for breakfast, other food quite good.
Stayed 8 nights in Jul 2018

10/10 Excellent

Angelica

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhosa

Incrível amamos muito 👍✨🫶👏
Stayed 2 nights in Jan 2025

10/10 Excellent

Joao Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sostenes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível, limpo e bem arejado, ates de ir para o hotel olhei aqui e tinha algumas avaliações negativas, e fiquei um pouco em dúvida de ir, e ainda bem que eu fui! não tirem suas conclusões pelas palavras dos outros, tire pelas suas experiências. Amei o lugar e com certeza indicarei e irei mais vezes!! Ah, o café da manhã do hotel é incrível!!!
Stayed 3 nights in Jan 2025

6/10 Okay

Efrem

Liked: Cleanliness, room comfort

Razoável

Hotel com boa infraestrutura mas servico um tanto deficiente. As toalhas para piscina e/ou praia eram pagas mas mesmo assim nao tinham toalhas disponíveis quando procuramos no inicio da manha (~08:30), e a atendente informou que isso não era obrigação do hotel era um eventual cortesia paga. Além disso nao era permitido se levar as toalhas dos quartos. Café da manhã bom, mas a disponibilidade de lugar era complicada, tinha uma área num mesanino mas não estava liberada
Stayed 3 nights in Jan 2025

10/10 Excellent

Danilo

Stayed 1 night in Dec 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Otacilio dos Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interação com a natureza

O hotel é muito bom. As piscinas são incríveis
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Wendell

Stayed 1 night in Dec 2024

10/10 Excellent

Camila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria T T A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

max yuri

Stayed 3 nights in Aug 2024

6/10 Okay

max yuri

Liked: Cleanliness, room comfort
Disliked: Staff & service

Constrangimento no café da manhã

Tive um grande aborrecimento no último café da manhã quando um funcionário do restaurante negou fazer ovos fritos para minha esposa, alegando que devido a quantidade de clientes não fariam mais ovos fritos na hora nas sextas, sábados e domingo. Foi quando eu disse que faria uma reclamação e então o funcionário mudou o tom e pediu a cozinha para preparar. Apesar de já ter me hospedado várias vezes no SunBay fiquei muito chateado com esta surpreendente decisão do restaurante de não priorizar a qualidade do atendimento ao cliente. Se o hotel está cheio então deve-se colocar mais funcionarios para trabalharem no café da manhã e não precarizar o atendimento constrangendo os hóspedes ao absurdo. Afinal um ovo frito se faz em qualquer hospedagem simples. Lamentável. Fiz reclamação diretamente ao SAC do SunBay porém não obtive resposta no e-mail.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cleumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024