Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel

Exterior
Property amenity
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪3 min walk‬
  • Autonomous University of Baja California
    ‪17 min walk‬
  • U.S. Consulate General Tijuana
    ‪3 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel

Tijuana hotel in Mesa de Otay with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel offers 135 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel. During your stay, you're just a quick walk from Alameda Otay. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 3-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel Hotel
Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 533 out of 657 reviews" "
Rating 8 - Good. 80 out of 657 reviews" "
Rating 6 - Okay. 16 out of 657 reviews" "
Rating 4 - Poor. 7 out of 657 reviews" "
Rating 2 - Terrible. 21 out of 657 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and nextt to shopping center.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024

8/10 Good

seyed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My towels look old and rough. There were no hangers in the closet or refrigerator in the room. They brought them after I asked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time staying here. Friendly staff, coffee available 24 hours, rooms are always clean and spacious. There is a plaza right across that you can walk to. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a parking garage and walking distance from shops and food.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

obed

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet, staff so kind and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

raad

Stayed 1 night in Sep 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Domingo

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Maribel

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tomas

Travelled with family
Stayed 1 night in Sep 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, amenities
Excelente servicio
Stayed 1 night in Sep 2024

10/10 Excellent

Murat

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Just one word “Excellent “
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Dulce

Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems new and spacious, the A/C made the room feel kinda damp, but other than that it was a nice stay.
Stayed 1 night in Sep 2024

2/10 Terrible

HUMBERTO ARTURO

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Simply Loved It !
Stayed 2 nights in Aug 2024