Hotel Los Altos

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Altos

Room
Restaurant
Handrails in hallways
Room
Parking

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Martin Careaga 1888, Los Altos, Tijuana, BC, 22536
  • Casa de la Cultura
    6 min drive
  • Hidalgo Market
    7 min drive
  • Av Revolución
    8 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    30 min drive

Room options

Standard Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Bedrooms

  • 40 sq m
  • Sleeps 6
  • 3 Queen Beds

Family Room, 2 Bedrooms

  • 30 sq m
  • Sleeps 6
  • 2 King Beds

Family Room, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Los Altos

Hotel in Tijuana with free valet parking and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services and laundry facilities. Change of towels is available on request
Hotel Los Altos offers 64 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Los Altos, you'll be close to San Ysidro Border Crossing. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and laundry facilities
  • 8 minutes by car from San Ysidro Border Crossing and 8 minutes from CAS Visa USA
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Los Altos. Self parking and valet parking are free.

This 3-star Tijuana hotel is smoke free.

Hotel Los Altos has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Los Altos Tijuana
Los Altos Tijuana
Hotel Los Altos Hotel
Hotel Los Altos Tijuana
Hotel Los Altos Hotel Tijuana

Hotel Los Altos Reviews

Reviews

6.8
Rating 10 - Excellent. 148 out of 509 reviews" "
Rating 8 - Good. 122 out of 509 reviews" "
Rating 6 - Okay. 89 out of 509 reviews" "
Rating 4 - Poor. 50 out of 509 reviews" "
Rating 2 - Terrible. 100 out of 509 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had bed bugs and not save environment
Stayed 4 nights in Aug 2024

2/10 Terrible

Karla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees weren’t that bad but would not come here again due to it being dirty and had a bad smell in the rooms and on top of it all they wouldn’t give us a refund.
Stayed 4 nights in Aug 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Possibly the worst stay I’ve ever encountered now this hotel is labeled as such, but it definitely should be a motel. The linen is not properly cleaned or old with stains . You can hear rats in the walls all day. The parking lot is always loud at all hours of the day and night. You’re definitely getting the quality for what you’re are paying for. Do not recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

Astrid sarai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hector

Stayed 1 night in Jul 2024

4/10 Poor

R

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No AC, no dinning, totally isolated area on top of hill. It is a motel, not a hotel. Super noisy as cars park in front of rooms & people congregate outside, since there is no libby at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Alicia

Travelled with partner
Was good for one night, thank you very much
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here's the revised version of your text: It is clean, the staff is friendly, and there are grocery stores and many local food options around. It is recommended for those seeking an affordable, clean place with AC, a screen, a private bathroom, and good-speed internet. This is exactly what I wanted, and I stayed for 16 days.
Stayed 1 night in Jul 2024

2/10 Terrible

Eduardo

Stayed 2 nights in Jul 2024

2/10 Terrible

Ana Karen

No se encuentra el hotel en la dirección del mapa
Stayed 1 night in Jul 2024

8/10 Good

Ahmed

Stayed 3 nights in Jul 2024

8/10 Good

Ahmad

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

About as average as it can get
It's a very average hotel. The big problem here is the parking situation, it is absolutely atrocious. Nearly impossible to get in, gets super cramped, they don't have enough spaces for the rooms they have and cars will block you in. Staff makes note of cars blocking so they can call the room and ask them to move the car for you but honestly it's just an unnecessary hassle. We parked on the public street and got blocked by some flea market, which again was an easy fix but it's just minor annoyances I'd rather not deal with. Also, I got charged about $10 extra than what I was supposed to according to my reservation. Couple of ants in the bathroom but didn't seem like an infestation, probably wandered in through the window. AC worked well. Caution with the TV if you're traveling with little ones. I was flipping channels and came across a couple of pornographic (full nudity) shows. Thankfully my kid didn't see, but still... would have appreciated a warning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it! The staff was helpful, and it met all my needs. Safe, affordable, and clean place to stay. Stayed there for a week.
Stayed 2 nights in Jul 2024

4/10 Poor

Paule

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Try to find something cleaner and quieter.
Stayed 3 nights in Jul 2024

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was terrible period
Stayed 1 night in Jul 2024

6/10 Okay

Beth

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Carpets need to be changed, beds are uncomfortable and hard, tv didnt work.
Stayed 5 nights in Mar 2024

2/10 Terrible

Norma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kerrie-kae

Stayed 1 night in Jun 2024

2/10 Terrible

Oscar

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

William Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient and safe
Stayed 4 nights in Apr 2024

2/10 Terrible

Sebastian

Disliked: Staff & service
It’s cheaper to book directly through the hotel almost 1/2 off
Stayed 1 night in May 2024