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Hotel Palacio Azteca

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Point of interest
Point of interest
Point of interest
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    11 min walk
  • Plaza Rio Commercial Center
    14 min walk
  • Hidalgo Market
    15 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • 60 sq m
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Exterior

Grand Hotel Tijuana

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2962)
The price is €136
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Grand Hotel Tijuana

About this property

Hotel Palacio Azteca

Family-friendly Tijuana hotel in Downtown Tijuana with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hotel Palacio Azteca offers 201 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palacio Azteca. During your stay, you're just a quick walk from Plaza Financiera Rio. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 14 minutes by foot from Plaza Rio Commercial Center and a 1-minute drive from Paseo Chapultepec
  • Free airport shuttle service
Hotel Palacio Azteca offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Palacio Azteca. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3.5-star Tijuana hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to noon.
Ixchel Restaurant – On-site buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palacio Azteca offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1004 reviews" "
Rating 8 - Good. 229 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 103 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I loved everything about it, the only thing was the free breakfasts confusion, was suppose to be free and we got charged every Time. The pool was filled with leafs when we arrived but got cleaned the next day. They have so many restaurants and good food options walking distance (for us the best restaurant was Sophia’s Italian)definitely come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Arlene

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

José Agustín

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Javier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Slow motion staff.
Clean, good food. Pricey food and drinks. Staff no very helpful. TV wasn’t working properly.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do in the area, heavy car traffic so not ideal for walking but we managed to get around on foot. Lots of good food and small shops
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 hotel in the Davila section of Tijuana. Staff is friendly & conscientious. Free breakfast was delicious & the buffet had options for multiple dietary needs. Thank you for a wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Raffi

Stayed 1 night in Jul 2024

4/10 Poor

Erika

Travelled with family
Liked: Staff & service
The pillows were uncomfortable to much noise
Stayed 1 night in Jul 2024

4/10 Poor

Heliodoro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Yolanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved 5 rooms horrible service, no music at the bar, bartender was rude and poor costumer service very delicate and rude staff, never staying at this hotel. Food was not good ,the valet stuff was really nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph, Los Angeles

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ignacio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was normal.
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

10/10 Excellent

Cristino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Thank you!
Stayed 2 nights in Jun 2024

2/10 Terrible

Jacob

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Jun 2024

10/10 Excellent

Chrystal

Disliked: Staff & service
No hot water to shower and toilet didn’t work
Stayed 1 night in Apr 2024

6/10 Okay

Homer

Disliked: Staff & service
.
Stayed 3 nights in Jun 2024