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Hotel West Plaza

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel West Plaza

Terrace/patio
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception
Reception
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av RevoluciĆ³n
    3 min walk
  • La adelita tortilleria
    1 min walk
  • San Ysidro Transit Center Station
    20 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    22 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

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1 Jan - 2 Jan
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About this property

Hotel West Plaza

Hotel with free valet parking, near Las Americas Premium Outlets
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and a safe. 60-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel West Plaza , you're just a quick walk from Av RevoluciĆ³n. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Just a 5-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Free valet parking is available.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Hotel West Plaza has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 357 reviews" "
Rating 8 - Good. 42 out of 357 reviews" "
Rating 6 - Okay. 18 out of 357 reviews" "
Rating 4 - Poor. 7 out of 357 reviews" "
Rating 2 - Terrible. 3 out of 357 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly staff, very spacious room
Stayed 2 nights in Sep 2024

10/10 Excellent

JACOB

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Elsa J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erasto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mike

Liked: Cleanliness
Disliked: Staff & service
The front desk charged me 300 pesos for checking in early, I got no receipt
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandra

Stayed 4 nights in Aug 2024

10/10 Excellent

Claudia J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Eunice

Travelled with partner
Liked: Staff & service, property conditions & facilities
New hotel but needs some fixing such us the light in the shower/restrooms did not function. Bed is really uncomfortable but somewhat clean.
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed 2 nights and this was our first stay at Hotel West Plaza. This hotel is owned by the same company that has Hotel Wellintown that is very close by. After checking in (during the recent heatwave) we were given a room where the a/c was not cooling well at all. Room was very hot. This room also did not have a table and chairs to sit in but was advertised in the photos has having them. We saw the manager walking around and she did say that we could ask reception for another room with a good a/c and table and chairs. They allowed us to change rooms. Second room had a great a/c and had table and chairs. The hotel and rooms are very very clean. All in all the stay was comfortable. The roof deck has jacuzzies and has restaurant menu to order from. We were not impressed at all with the food. Hotel Wellintown is much better with comfort and restaurant food. All in all however..........our stay was pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zach

Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. The room was clean and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lenin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean hotel. I travel regularity for business on the east coast of the USA. I can say that this Tijuana hotel was one of the cleanest Iā€™ve ever enjoyed. The two rooftop hot tubs were perfect for a sunset soak.
Stayed 2 nights in Aug 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The room was big and we liked that there was a seating area. Thereā€™s an air conditioner in the room that works very well and blows out very cold air! We enjoyed the jacuzzi on the rooftop and also lounging on the comfortable couches. The hotel is a block and a half from Avenida RevoluciĆ³n where there is lots of dining options, bars/clubs, and stores. Thereā€™s a 24-hour pharmacy half a block away where you can buy water, snacks, etc. I will definitely stay on this hotel again.
Stayed 4 nights in Aug 2024

10/10 Excellent

ARMIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean, great hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

lawrence j, las vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed nice bathroom plenty of water pressure , close to RevolucĆ­on ave.
Stayed 1 night in Aug 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Exceeded my expectations! Loved the hotel and service!
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel manager Aide is a very arrogant person that's very judgmental of people's appearances and very unprofessional I'd stay at this hotel again if it wasn't for her working there and her poor attitude I won't other than that I can say everyone from the valet guys to the bartenders in the rooftop bar were excellent people with great customer service.
Stayed 3 nights in Aug 2024

2/10 Terrible

Vural

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024