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Crowne Plaza Panama Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, blackout curtains, soundproofing
Meeting facility
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    ‪8 min drive‬
  • Metromall Panama
    ‪8 min drive‬
  • Panama Viejo
    ‪12 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with free airport shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and valet parking.
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Panama Airport by IHG. During your stay, you'll be close to Metromall Panama. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Gate Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests like the restaurant and breakfast
  • 8 minutes by car from Los Pueblos Commercial Center and 8 minutes from Metromall Panama
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Panama Airport by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 5295 square feet (492 square metres) and includes conference space. The family-friendly Crowne Plaza Panama Airport by IHG also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Tocumen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Gate Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Valet parking on site (PAB 4 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PAB 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PAB 18.50 for adults and from PAB 10.00 for children
  • Valet parking fee: PAB 4 per stay
  • Pet fee: PAB 150 per pet, per stay plus a one-off PAB 200 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1136 out of 2095 reviews
Rating 8 - Good. 491 out of 2095 reviews
Rating 6 - Okay. 238 out of 2095 reviews
Rating 4 - Poor. 134 out of 2095 reviews
Rating 2 - Terrible. 96 out of 2095 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Francisco Jav

Stayed 1 night in Jan 2025

4/10 Poor

SERGEY

Business traveller
Disliked: Staff & service, property conditions & facilities
There was no even drinking water in my room! I was forced to buy water in lobby with crazy price. Air condition is so noisy it was difficalt to sleep. In a restaurant I asked salt three times! At the end staff said there is no salt !!!
Stayed 2 nights in Jan 2025

6/10 Okay

Seunghun

Stayed 1 night in Jan 2025

6/10 Okay

Emilia

Stayed 4 nights in Dec 2024

10/10 Excellent

Meera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

ENRIQUE

The food is very very Good, service to slow. Pool nice, nice gym , oudated room . Front desk service needs improvement
Stayed 1 night in Dec 2024

6/10 Okay

Jeanmarc

Stayed 1 night in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY close to PTY
Stayed 1 night in Sep 2024

6/10 Okay

Lebmary

Liked: Staff & service
It’s ok for one night
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service
Good airport shuttle. Nor impressed with the restaurant- over an hour wait for food which was cold when it arrived
Stayed 1 night in Jan 2025

6/10 Okay

Kimberley

Liked: Cleanliness, staff & service
Basic room. A sheet and a blanket no comforters so I had to get 2 blankets because the room was cold and we felt like you were just covered in a sheet. I was underwhelmed by the hotel. Service staff were nice. Close to airport. If you can take the shuttle to and from. We didn’t want to wait 30 minutes for the shuttle so cab was standard $15 to airport for less than 10 minute ride. You can’t get uber from the airport we were told. A cab ride to the old city is $35 and $20 uber ride back to hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Hotel was fine but food service horrible
Hotel was fine. Normal Crowne Plaza experience. However, the restaurant was horrendous. Staff was rude and didn’t want to work or serve guests. It’s the only restaurant nearby so there were no other options. I expected better service from Crowne Plaza. Will only stay if don’t need to eat.
Stayed 1 night in Jan 2025

2/10 Terrible

Brandon

Stayed 3 nights in Dec 2024

10/10 Excellent

Luz Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel to stay at!
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place. Even though needs an aesthetical upgrade is clean, quiet and with good atmosphere. Service and food are excelent. I would recommended BUT PLEASE add bottled water in the room.
Stayed 1 night in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
I've been staying here frequently for years. Unfortunately, this trip was a disappointment. They overbooked the rooms and we were forced to stay in an unacceptable room. Very dirty, mold, disgusting.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Atiba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite clean and looked classy!
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The property and facilities are ok. The service at the bar & restaurant, terrible. More than. One hour for a hamburger.
Stayed 1 night in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful, room and facilities were great. The food wasn’t great, the buffet was definitely not fresh food.
Stayed 1 night in Jan 2025

8/10 Good

Liscelle

Stayed 1 night in Jan 2025

8/10 Good

Adriana

Stayed 1 night in Dec 2024

10/10 Excellent

Judson

Stayed 1 night in Sep 2024

10/10 Excellent

jose, san juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport
Stayed 1 night in Dec 2024

10/10 Excellent

IVONNE, Nassau

Travelled with family
Great
Stayed 1 night in Nov 2024