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Hinanoyado Chitose

3.5 star property

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Photo gallery for Hinanoyado Chitose

Aerial view
Spa
Exterior
Exterior
In-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant
  • Business services

Explore the area

Map
49-1, Matsunoyama Yumoto, Tokamachi, Niigata, 942-1432
  • Matsunoyama Onsen
    ‪1 min walk‬
  • Matsudai Furusato Kaikan Road Station
    ‪9 min drive‬
  • Ishiuchi Maruyama Ski Resort
    ‪41 min drive‬

Room options

View all photos for Japanese-Style Standard Room (Shared Bathroom)

TV

Japanese-Style Standard Room (Shared Bathroom)

  • 20 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Standard Room (Private Bathroom)

TV

Japanese-Style Standard Room (Private Bathroom)

  • 24 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Room with Tatami Area (Open-Air Bath)

In-room safe, desk, free WiFi

Deluxe Room with Tatami Area (Open-Air Bath)

  • 28 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Deluxe Room with Tatami Area (Open-Air Bath)

TV

Deluxe Room with Tatami Area (Open-Air Bath)

  • 25 sq m
  • Sleeps 4
  • 5 Single Beds

View all photos for Superior Room with Tatami Area (Private Bathroom)

TV

Superior Room with Tatami Area (Private Bathroom)

  • 3 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Room with Tatami Area (Open-Air Bath) - Disability access

In-room safe, desk, free WiFi

Deluxe Room with Tatami Area (Open-Air Bath) - Disability access

  • 3 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese-Style Superior Room (Private Bathroom)

TV

Japanese-Style Superior Room (Private Bathroom)

  • 3 sq m
  • Sleeps 5
  • 5 Single Futons

Similar properties

Exterior

Hana To Hotaru Yu No Sato Yukiguni

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (29)
The price is €176
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hana To Hotaru Yu No Sato Yukiguni

About this property

Hinanoyado Chitose

Ryokan in Tokamachi with free parking
This ryokan features a restaurant, a meeting room and a library. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, free newspapers, a garden and a fireplace at reception are on-site. Limited housekeeping is available.
Hinanoyado Chitose offers 31 air-conditioned accommodations with a safe and a hairdryer. This Tokamachi ryokan provides complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a limited basis.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature shared men's and women's areas.
During your stay at Hinanoyado Chitose, you're just a quick walk from Matsunoyama Onsen. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a meeting room and a lift
  • 24.8 miles (39.8 km) from Gala Yuzawa and 26.7 miles (43 km) from Nozawa Onsen Snow Resort
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. Hinanoyado Chitose also features a library, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tokamachi ryokan.

Hinanoyado Chitose has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Library
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Hinanoyado Chitose offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ryokan Chitose Tokamachi
Chitose Tokamachi
Hinanoyado Chitose Inn Tokamachi
Hinanoyado Chitose Inn
Hinanoyado Chitose Tokamachi
Ryokan Chitose
Hinanoyado Chitose Ryokan
Hinanoyado Chitose Tokamachi
Hinanoyado Chitose Ryokan Tokamachi

Hinanoyado Chitose Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

あき

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古い温泉街
大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。 食事の際もイス、食器と準備して頂いてありがたかったです。 女性の従業員さん達の笑顔がとってもよかったです。 機会があればまた 行きたいです。
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

だ, 神奈川県

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ゴキブリがいました。 お風呂に蜘蛛の巣があり、 出かける前に取ってとお願いしたが帰ってきてもそのままだった。 花火のため早めの夕飯だったが、 帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯冷めしないお風呂と優しい食事
熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。３階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。５０歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな？ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Stayed 1 night in May 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿
源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。 地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。 館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。 スタッフの方も然りです。 ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大きなトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。 一生忘れられることがない、思い出になりました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雪山の隠れた名宿
食事も美味しく、従業員の方の心遣いも素敵で温泉も良かったです！ 部屋に露天風呂が付いているタイプの部屋でしたが源泉が流れていたため、非常に熱かったですが、湯もみをしてちょうど良い温度に調整ができます。