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5.0 out of 5

"Excellent design and incredible views from the room. " More

By a verified traveller on Fri 20 Mar 2020

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Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Andaz)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Suite, Bay View (Andaz)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Andaz Tokyo Toranomon Hills - a concept by Hyatt. During your stay, you're just a quick walk from Hibiya Park. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body treatments or massages at AO スパ&クラブ
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee

Andaz Tokyo Toranomon Hills - a concept by Hyatt ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Tokyo Toranomon Hills - a concept by Hyatt

Everyone (1)
5 out of 5
Excellent design and incredible views from the room.

Posted by on 20 Mar 2020

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About the Andaz Tokyo Toranomon Hills - a concept by Hyatt

Location 1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to 105-0001

Property Features

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8288 square feet (770 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Andaz Tokyo Toranomon Hills - a concept by Hyatt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Tokyo hotel is smoke free.

  • 164 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 2014
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Shimbashi Station (1 km / 0.6 mi)
  • Metro station: Toranomon Hills Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 accommodations with iPod docking stations and free minibar items. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.

The Tavern Grill & Lounge – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Bebu – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The SUSHI – This sushi bar specialises in local cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

AO スパ&クラブ has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Tattoo restrictions disclaimer
  • Sauna in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • LGBTQ friendly
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 7590 for adults and from JPY 3795 for children
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 5000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Tokyo Toranomon
  • Andaz Tokyo Toranomon Hills
  • Andaz Toranomon Hills
  • Andaz Toranomon Hills Hotel
  • Andaz Toranomon Hills Hotel Tokyo
  • Tokyo Andaz
  • Tokyo Toranomon
  • Toranomon Hills Andaz
  • Toranomon Hills Tokyo
  • Toranomon Tokyo
  • Andaz Tokyo Toranomon Hills Japan
  • Andaz Tokyo Toranomon Hills concept Hyatt Hotel
  • Andaz Toranomon Hills concept Hyatt Hotel
  • Andaz Tokyo Toranomon Hills concept Hyatt
  • Andaz Toranomon Hills concept Hyatt
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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