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Ascott Marunouchi Tokyo

5.0 star property

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Photo gallery for Ascott Marunouchi Tokyo

Exercise/lap pool
Exterior detail
Terrace/patio
Breakfast and lunch served, Chinese cuisine
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor space
  • Parking available
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
1-1-1 Otemachi, Chiyodaku, Tokyo, 100-0004
  • Imperial Palace East Gardens
    ‪2 min walk‬
  • Tokyo Imperial Palace
    ‪12 min walk‬
  • Tokyo International Forum
    ‪16 min walk‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Two-Bedroom Incl. Tatami Room

In-room safe, desk, soundproofing, iron/ironing board

Two-Bedroom Incl. Tatami Room

  • 91 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Single Futons and 1 King Bed

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • 38 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio, 2 Single Beds

  • 38 sq m
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • 38 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Deluxe

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Deluxe

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Executive

  • 76 sq m
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Deluxe Twin

  • 54 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Two-Bedroom Deluxe

Two-Bedroom Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Two-Bedroom Deluxe

  • 105 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ascott Marunouchi Tokyo

Luxury Tokyo aparthotel in Chiyoda with a fitness centre
This aparthotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Thoughtful touches include bathrobes and slippers. Other touches available are room service and an office.
Ascott Marunouchi Tokyo offers 130 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Tokyo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ascott Marunouchi Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2016, this luxury aparthotel has 130 apartments over 7 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, a microwave and room service
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Triple One
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by foot from Tokyo Imperial Palace and a 3-minute drive from Nippon Budokan
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ascott Marunouchi Tokyo offers its guests an indoor pool and a fitness centre. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the luxury Ascott Marunouchi Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo aparthotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
Triple One – This restaurant specialises in Chinese cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,300 per day)
  • Limited on-site parking

Family friendly

  • Bed rails
  • Children stay free (see details)
  • Cot: JPY 550 per day

Restaurants on site

  • Triple One

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 4,500 per person
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 12,320 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Desk
  • Desk chair
  • Meeting rooms
  • Office

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 8 kg per pet
  • Fee: JPY 2,464 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 130 units
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Rooftop garden
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access to the swimming pool is available by reservation only. Reservations are limited to 1-hour time slots for a maximum of 5 guests (subject to availability).

Access methods

Staffed front desk

Pets

  • Pets: JPY 2464 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12320.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4500 per person
  • Self-parking fee: JPY 3300 per day
  • Pet fee: JPY 2464 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 12320.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ascott Marunouchi Tokyo Hotel
Ascott Marunouchi Hotel
Ascott Marunouchi
Ascott Marunouchi Tokyo Aparthotel
Ascott Marunouchi Aparthotel
Ascott Marunouchi Tokyo Hotel
Ascott Marunouchi Tokyo Tokyo
Ascott Marunouchi Tokyo Hotel Tokyo

Ascott Marunouchi Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 532 reviews
Rating 8 - Good. 107 out of 532 reviews
Rating 6 - Okay. 9 out of 532 reviews
Rating 4 - Poor. 1 out of 532 reviews
Rating 2 - Terrible. 8 out of 532 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Naoko M

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Probably would go back to the hotel
Stayed 8 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious rooms. Living room, kitchen, laundry machine, big storage. High end financial district neighborhood.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet location close to transport and Imperial Gardens. The hotel itself is amazing and perfect for family or business travel.
Stayed 3 nights in Aug 2024

8/10 Good

Jackson, brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Sock San

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the 2 bedrooms apartment with tatami beds. Kids were excited to experience it. Our room was facing the Beautiful skyline of Tokyo! Excellent housekeeping service!
Stayed 6 nights in Jul 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I travel a lot to Japan and Tokyo inparticular. The original room Ascott offered had a view of the roof air conditionrs. At $1,000 per night this was absolutley unaccepatable. When asked to make a room change they rebooked us to a higher floor and up charged us $125.00 per night for the same room style. Not sure if this is and Expedia problem or the hotel Ascott not liking Experdia. Either way - I won't go back or rebook an Ascott Hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort
First Time to Japan
Great! Location and Staff made the price worth it for a first time visitor to Japan!
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, room comfort
Great property, friendly service, we will be back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean; convenient and amazing views of Imperial Palace and gardens
Stayed 6 nights in Jun 2024

10/10 Excellent

Dustin

Liked: Cleanliness, room comfort
Terrific in Tokyo
If you’re staying for 5+ days in Tokyo, would highly recommend the Ascott. It’s situated in the heart of Marunouchi walking distance to the Imperial Palace, Tokyo Station, and Otemachi Station.
Stayed 7 nights in Jun 2024

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, room comfort
Five ⭐️ Tokyo
The hotel is amazing and check-in was a breeze. The gym is amazing as is the pool. Our room had lots of living space and a full kitchen as well as a washer/dryer. Full breakfast with impeccable service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
The accomodations were wonderful. The only problem was that it was difficult for our taxi to find location. It’s on the top of a high rise business building. It’s an excellent business hotel.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Burhan

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

David

Business traveller
Liked: Amenities
Best in everything
Stayed 2 nights in May 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacinto

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Amenities
Very modern and clean hotel/apartment. Fully equipped. Staff were very helpful. Breakfast buffet was wonderful. Bed mattress was so comfortable. Just wish they had evening dining and a bar/lounge.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel, the location, staff, cleanliness and room.
Stayed 6 nights in Feb 2024

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities
We had a great stay at Ascott Marunouchi! Highly recommended and I would definitely come back!
Stayed 6 nights in Feb 2024

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning views of Imperial Palace and Gardens plus Shinjuku and beyond. We could even see Mount Fuji on clear days. Large soaking tub was lovely. Well appointed rooms and bathrooms. Loved everything! Friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great experience. Professional staff. Great location. Breakfast anazing.
Stayed 5 nights in Feb 2024

8/10 Good

Tzu Ling

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024