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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Exterior
Presidential Penthouse (Kaze) | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, high chair
Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi
Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021
  • Tokyu Kabukicho Tower
    1 min walk
  • Okubo Park
    3 min walk
  • Samurai Museum
    4 min walk
  • Tokyo (HND-Haneda)
    42 min drive

Room options

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Junior Double Room, 1 King Bed, Corner

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Junior Twin Room, Corner

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Deluxe Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Deluxe Suite

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Deluxe Studio

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 2 Single Beds and 1 Large Single Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Studio, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Premier Studio, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Single Beds

City view

Premier Studio, 2 Single Beds

  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

Luxury Tokyo hotel in Shinjuku with 3 restaurants
This hotel features 3 restaurants, a full-service spa and a fitness centre. Additionally, a bar/lounge, self parking and 24-hour room service are on-site. Change of towels is available on request
BELLUSTAR TOKYO, A Pan Pacific Hotel offers 97 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels.

Bathrooms include dressing gowns, slippers, toilets with an electronic bidet and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at BELLUSTAR TOKYO, A Pan Pacific Hotel. During your stay, you're just a quick walk from Okubo Park. Enjoy features like 3 restaurants, a full-service spa and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 15 minutes by foot from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
BELLUSTAR TOKYO, A Pan Pacific Hotel offers its guests a full-service spa and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge.

A vending machine, multilingual staff, and concierge services are also featured at the luxury BELLUSTAR TOKYO, A Pan Pacific Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Bellustar – On-site restaurant.
Bar Bellustar – On-site bar. Open daily.
Teppan Ten-yu – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sushi Jin-E – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,600 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,325 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Bellustar
  • Restaurant Bellustar
  • Sushi Jin-E
  • Teppan Ten-yu

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6325 per person
  • Covered self-parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo

BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 60 reviews" "
Rating 8 - Good. 7 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

miguelangel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Great Good access to transportation Excellent Staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Eunhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Pick up car could only stop at B3, not the ground floor main entrance, very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shervin

Liked: Amenities, property conditions & facilities
Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zekiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ricky

Stayed 11 nights in Jun 2024

2/10 Terrible

Fiona

Stayed 2 nights in Jul 2024

10/10 Excellent

dillon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We opted for two corner rooms to share between our family of four. Both were incredibly beautiful and luxuriously appointed with unparalleled views from 40 stories up over Shinjuku. The area is known for its nightlife but if you’re not looking for trouble it’s completely safe and there are tons of restaurant and bar options for every budget around. An incredible hotel in the middle of probably our favorite city. Definitely looking forward to the next chance to come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sum Ling Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

John, Castro Valley

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Stayed 3 nights in May 2024

10/10 Excellent

Jake, BIRMINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, luxurious and very close to Tokyo nightlife
Stayed 1 night in May 2024

10/10 Excellent

Annette

Stayed 1 night in Apr 2024

10/10 Excellent

Loxton James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all exemplary in every way. The room was astoundingly comfortable and worth every cent. The breakfast was a delight every morning. This shall be my go to hotel in Shinjuku from here on out.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first hotel review on Expedia. I’m a spoilt (and very picky) traveler having stayed at the most luxurious hotels worldwide both for business and leisure. Having said that, Bellustar hotel has far exceeded all my expectations and even Ritz and Astoria pale in comparison with the service, amenities, central location, impeccable food options and ambience. 10 out of 10 experience. The check in at the room without a hustle of doing it at the lobby after a long flight has added a special extra touch. I would highly recommend this hotel equally to solo, business and family travelers coming to Tokyo. Thank you to the staff for making my stay special.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Japan
One of the best hotel I have stayed. Location is great , roomy and clean . Service is top top ! Have nothing bad to say .
Stayed 2 nights in Mar 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an AMAZING stay here. The hotel is gorgeous, new, and well maintained. The staff were so accommodating, kind, welcoming and professional. The location is great, and is amazing if you are looking for an area where there is always something to do. We also had a view of Mt Fuji from our room!! Would definitely come back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Bellustar and another hotel in Osaka that was also five stars. This is a completely different five star property and probably one of the best hotels I’ve stayed at. The staff during my entire stay was phenomenal and although the property itself was beautiful, the staff made it an extraordinary experience. The hotel looks exactly likes the pictures - highly recommend staying here as it’s close (walking distance) to the main area in Shinjuku.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
One of the top hotels I’ve stayed at. Amazing service and accommodations!
Stayed 4 nights in Dec 2023