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CHA-AN Hotel Ueno

2.5 star property

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Photo gallery for CHA-AN Hotel Ueno

Deluxe Family Room 202 | In-room safe, free WiFi, bed sheets
Fridge
Superior Family Room 102 | In-room safe, free WiFi, bed sheets
Superior Family Room 102 | In-room safe, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
3-12-3Higashi-Ueno, Taito-ku, Tokyo, Tokyo, 110-0015
  • Ameyoko Shopping District
    ‪7 min walk‬
  • Ueno Park
    ‪9 min walk‬
  • Ueno Zoo
    ‪11 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room 102

Superior Family Room 102 | In-room safe, free WiFi, bed sheets

Superior Family Room 102

  • Sleeps 7
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Standard Family Room 101

In-room safe, free WiFi, bed sheets

Standard Family Room 101

  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Standard Quadruple Room 301

Standard Quadruple Room 301 | In-room safe, free WiFi, bed sheets

Standard Quadruple Room 301

  • Sleeps 5
  • 1 Double Bed and 2 Single Futons

View all photos for Deluxe Family Room 202

Deluxe Family Room 202 | In-room safe, free WiFi, bed sheets

Deluxe Family Room 202

  • Sleeps 7
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Superior Family Room 302

Superior Family Room 302 | In-room safe, free WiFi, bed sheets

Superior Family Room 302

  • Sleeps 7
  • 1 Double Bed and 3 Single Futons

View all photos for Standard Family Room 201

In-room safe, free WiFi, bed sheets

Standard Family Room 201

  • Sleeps 7
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

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About this property

CHA-AN Hotel Ueno

Hotel with a 24-hour front desk, a quick walk to Ueno Park
Along with a 24-hour front desk, this hotel has a front desk safe and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
CHA-AN Hotel Ueno offers 6 accommodations with a safe and complimentary slippers. Guests can make use of the shared/communal kitchen. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

During your stay at CHA-AN Hotel Ueno, you're just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe, a lift and a vending machine
  • 9 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
As a guest of CHA-AN Hotel Ueno, you'll find a vending machine, a front desk safe, and a lift. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Tokyo hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at CHA-AN Hotel Ueno.

Property is also known as

CHA-AN HOTEL UENO Hotel
CHA-AN HOTEL UENO Tokyo
CHA-AN HOTEL UENO Hotel Tokyo
CHA-AN Hotel Ueno Hotel
CHA-AN Hotel Ueno Tokyo
CHA-AN Hotel Ueno Hotel Tokyo

CHA-AN Hotel Ueno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk. Clean n cozy room. Clean toilet with warm seat. Clean bathroom, provide body soap and hair shampoo.
Stayed 2 nights in Feb 2020

8/10 Good

BeckyZ, Washington DC

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The Cha-An is in a quiet, pleasant neighborhood (an escape from the bustle of the city), but also very walkable to the train station and restaurants. It is brand new having been open only 6 months so everything is in perfect shape and is very clean and functioning. The one drawback for international travelers is that the staff speaks little to no English so communication is very difficult.
Stayed 2 nights in Dec 2019

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel in great location
Location was very good 5 minutes walk to all shopping in zueno. Checkin was very simple and as the room was ready we got in a little early. The design of the room was really good it made it very spacious. Not a cheap hotel but this is Tokyo. I would happily use this hotel again.
Stayed 1 night in Dec 2019

8/10 Good

ExpatKiwi, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quality amenities and helpful service.
Stayed 2 nights in Oct 2019

10/10 Excellent

YUNCHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，備品齊全，舒適
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

savio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ทางออก metro exit3 ใกล้ lawson ห้องสะอาด พนักงานบริการดี
Stayed 1 night in Dec 2019

6/10 Okay

Ivan, 東京上野

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
地點方便，近JR上野站，設施頗新， 唯酒店採用自助式check in，早上十點才能寄存行李， 此舉極不方便。 房間除了訓覺也沒有空間擺放物件，睡房床褥太軟身， 特別是按摩床，訓到腰痛，本末倒置， 地下公共煮食空間要六間房嘅人share，不會再來，不推薦！
Stayed 1 night in Dec 2019

8/10 Good

Lung, 台北

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地奌佳 設備新穎，讃
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

yaocheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Hsuwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel.
Stayed 1 night in Aug 2019

8/10 Good

Chen wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備新穎，隔音好，飯店有小厨房供房客使用。
Stayed 2 nights in Sep 2019

10/10 Excellent

Hiroshi, 愛知県

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族5人で、ゆったりできました。 場所がわかりづらい事以外、問題はありませんでした。価格がもうすこし、安ければ！ 上野駅へのアクセスも良く、次回に期待。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室が綺麗でとても満足しました。コスパも満足です。家族での旅行が多いので、次の機会も利用したいです。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Fengling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店
很幸運住到剛開幕6天的飯店，設備齊全。服務人員和善！電動按摩床ㄟ！
Stayed 2 nights in Jun 2019