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Candeo Hotels Tokyo Roppongi

3.5 star property

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Photo gallery for Candeo Hotels Tokyo Roppongi

Sauna
Sauna
Sauna
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
6-7-11 Roppongi, Minato-ku, Tokyo, 106-0032
  • Roppongi Hills
    ‪3 min walk‬
  • Tokyo Midtown
    ‪4 min walk‬
  • Tokyo City View and Sky Deck
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Executive Twin Room with Sofa Bed, Non Smoking

Premium bedding, down duvets

Executive Twin Room with Sofa Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking

Premium bedding, down duvets

Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Run of the House, Non Smoking

  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Twin Room,Tokyo tower view, Non Smoking

Premium bedding, down duvets

Executive Twin Room,Tokyo tower view, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Queen Room Non Smoking

Premium bedding, down duvets

Executive Queen Room Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Room, Tokyo Tower View, Non Smoking

Premium bedding, down duvets

Executive King Room, Tokyo Tower View, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down duvets

Executive Twin Room, Non Smoking

  • 20.0 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive King Room, Non Smoking

Premium bedding, down duvets

Executive King Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room with Terrace, Non Smoking (4th Floor)

Premium bedding, down duvets

Queen Room with Terrace, Non Smoking (4th Floor)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room Non Smoking (1 Person)

Premium bedding, down duvets

Executive Queen Room Non Smoking (1 Person)

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Candeo Hotels Tokyo Roppongi

Hotel with a full-service spa, a short walk to Roppongi Hills
This hotel features a full-service spa, a restaurant and spa services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff assistance.
Candeo Hotels Tokyo Roppongi offers 149 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, スカイスパ. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Candeo Hotels Tokyo Roppongi. During your stay, you're just a quick walk from Roppongi Hills. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include multilingual staff, a lift and a vending machine
  • Just a 3-minute walk from Roppongi Hills and 4 minutes on foot from Tokyo Midtown
There's a restaurant on site. WiFi is free in public spaces. Candeo Hotels Tokyo Roppongi offers its guests a full-service spa. Spa services, a vending machine, and multilingual staff are also featured at Candeo Hotels Tokyo Roppongi.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Candeo Hotels Tokyo Roppongi has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Hotel
Candeo Hotels
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Tokyo Roppongi Tokyo
Candeo Hotels Tokyo Roppongi Hotel Tokyo

Candeo Hotels Tokyo Roppongi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Marisol

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend hotel
Didn’t like this hotel and don’t recommend. Room smells moldy and beds are super uncomfortable. Springs can be felt. We booked 2 rooms. My sister who has cancer ended up sleeping on the side sofa and my dad slept on the floor. We asked for additional comforters and were given then when room service was completed they were taken back. Had to request again and had a day delay to get back.
Stayed 8 nights in Nov 2024

10/10 Excellent

Philippe, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

mebrack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! One of our favorite hotels we stayed at in Japan.
Stayed 3 nights in Nov 2024

10/10 Excellent

DAVID JOHN

Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Nov 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d definitely stay here again! Friendly staff, clean and a convenient location! 👍
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Aki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop bath. The hotel was clean and in a convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pat

Stayed 6 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Wish it was longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to a lot of restaurants and museums. Comfortable and clean, great bed. I’d recommend for a relaxing stay in Tokyo
Stayed 3 nights in Oct 2024

6/10 Okay

Stephen

Stayed 4 nights in Oct 2024

10/10 Excellent

Makiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the station
Stayed 5 nights in Oct 2024

6/10 Okay

Kimberly

The room was the size of my closet. It was tiny. The breakfast was ok. Nothing to write home about.
Stayed 1 night in Oct 2024

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfect location
We love this hotel due to it’s perfect location and comfortable rooms. This is probably our 3rd time staying here. Special Bhatta who helped us make some last minute changes to our booking when our flights were moved.
Stayed 3 nights in Sep 2024

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool/spa is excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Alistair, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the spa is perfect for relaxing after a day of exploring.
Stayed 3 nights in Sep 2024

8/10 Good

GUY WING KAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Previlson

Liked: Cleanliness, staff & service, property conditions & facilities
Best in the area
Stayed 3 nights in Sep 2024

10/10 Excellent

Trace

Stayed 3 nights in Sep 2024