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Candeo Hotels Uenokoen

4.0 star property

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Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003
  • Nippori Textile Town
    ‪9 min walk‬
  • Ueno Park
    ‪10 min walk‬
  • Tokyo National Museum
    ‪12 min walk‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds, Non Smoking

Triple Room, 3 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, 3 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room, 2 Single Beds, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Single Room, Non Smoking (Single Use)

Compact Single Room, Non Smoking (Single Use) | Desk, blackout curtains, soundproofing, iron/ironing board

Compact Single Room, Non Smoking (Single Use)

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Queen Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, 2 Single Beds, Non Smoking

Hollywood Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House, Non Smoking (Assign at Check-in)

Desk, blackout curtains, soundproofing, iron/ironing board

Run of House, Non Smoking (Assign at Check-in)

  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

Similar properties

Front of property – evening/night

Centurion Hotel & Spa Ueno Station

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.0 out of 5, Very good, (1004)
The price is €161
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Centurion Hotel & Spa Ueno Station

About this property

Candeo Hotels Uenokoen

Hotel with a 24-hour front desk, near Sensoji Temple
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Candeo Hotels Uenokoen offers 268 accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Candeo Hotels Uenokoen. During your stay, you're just a quick walk from Nippori Textile Town. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Uenokoen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Candeo Hotels Uenokoen has a restaurant serving breakfast only.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1430 for children
  • Self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candeo Hotels
Candeo Hotels Uenokoen
Candeo Uenokoen
Candeo Hotels Uenokoen Hotel Taito
Candeo Hotels Uenokoen Tokyo, Japan
Candeo Hotels Uenokoen Hotel Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel Tokyo

Candeo Hotels Uenokoen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 986 reviews
Rating 8 - Good. 464 out of 986 reviews
Rating 6 - Okay. 181 out of 986 reviews
Rating 4 - Poor. 53 out of 986 reviews
Rating 2 - Terrible. 27 out of 986 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Daisuke

Travelled with family
Liked: Amenities
Elevator in the morning is very busy. Other than that great!
Stayed 1 night in Oct 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel in a great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great location!
Stayed 8 nights in Jul 2024

8/10 Good

xu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Close to the park, train, bus, etc.
Stayed 3 nights in Jul 2024

10/10 Excellent

tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location coming from Narita airport and great location to train stations. Room was a bit dated with no wi-fi, but overall a great hotel that I would stay at again.
Stayed 2 nights in Jun 2024

6/10 Okay

peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in May 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good night sleep and enjoyable stay at this property. Rooms are clean and quiet, althoug a bit older and quite small. Which is to be expected in Tokyo. Do not be swayed by the location or the presence of love hotels in the area. These are reputable esablishments. There are many great hidden dining gems in the area. The supermarket below has a fantastic selection of alcohol at great prices.

8/10 Good

Joshua Phillip Dumalanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem I had was a lack of a gym. Everything else was great.
Stayed 8 nights in Sep 2023

10/10 Excellent

Jimmy Ewe Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located nearby train station and lotsa food choices nearby
Stayed 3 nights in Sep 2023

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

4/10 Poor

Flordeliza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty average
Not the best stay, pretty average including reception, the room and the food. The reception staff are unfriendly and did not make me feel welcome. They contunued to chat amongs rhemselves and just pointed to me what i needed.
Stayed 4 nights in Jul 2023

6/10 Okay

Yoshiki

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Facilities are little bit poor. I couldn’t use the laundry machine before midnight.
Stayed 3 nights in Aug 2023

2/10 Terrible

Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly didn't feel safe. Overpriced for what it was, not of typical standard for Candeo hotels. Cheap, tacky, outdated rooms akin to 1060s. Everything was dirty but plastic. Bathroom was strange - elevated above room, small, and leaked. Visibly dirty. Hotel was unconcerned when we raised issues. Clearly have enough demand for it not to matter, perhaps? Really wasted out money staying here. Near a tube line, but far enough out that when combined with travel costs we definitely didn't save anything.
Stayed 2 nights in Jun 2023

10/10 Excellent

Chi Ho Barry, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 12 nights in Jul 2023

2/10 Terrible

THAO, Keysborough

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very outdated hotel, definitely not 4 stars, dirty marks everywhere on walls, stink bathroom. Would never come back here
Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in May 2023

6/10 Okay

Fong

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
The room was a bit small and dirty. There lots of food area the hotel.
Stayed 2 nights in Jun 2023

8/10 Good

Dona

Stayed 6 nights in May 2023

8/10 Good

Phong

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2023

6/10 Okay

MIGUEL

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was listed as a 4 star hotel, may be a two star
Stayed 2 nights in May 2023

6/10 Okay

Chiyori

Stayed 2 nights in May 2023

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good value
Very convenient for a short stay in Tokyo. Close (~200m) to Uguisudani Station on Yamanote line which is only one stop from Nippori (for Skyliner to/from Narita Airport) and Ueno stations.
Stayed 2 nights in May 2023