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Hotel Cen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cen

Exterior detail
Courtyard
Laundry room
Exterior
Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1-5-19 Hyakunincho, Tokyo, Tokyo, 169-0073
  • Okubo Park
    6 min walk
  • Samurai Museum
    8 min walk
  • Shinjuku Isetan
    14 min walk
  • Tokyo (HND-Haneda)
    46 min drive

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Cen

Hotel with a coffee shop/cafe, near Shinjuku Gyoen National Garden
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fridge in a common area, laundry facilities and a front desk safe are on-site. Housekeeping is available once per stay.
Hotel Cen offers 44 accommodations with complimentary dressing gowns and complimentary slippers. This Tokyo hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is provided once per stay.
During your stay at Hotel Cen, you're just a quick walk from Okubo Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and laundry facilities
  • Just a 4-minute drive from Shinjuku Gyoen National Garden and 6 minutes from Tokyo Imperial Palace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Cen.

This Tokyo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
CEN Cafe – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: JPY 1,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CEN Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL CEN Hotel
HOTEL CEN Tokyo
HOTEL CEN Hotel Tokyo
Cen DIVERSITY HOTEL CAFE

Hotel Cen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 101 reviews" "
Rating 8 - Good. 27 out of 101 reviews" "
Rating 6 - Okay. 10 out of 101 reviews" "
Rating 4 - Poor. 6 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Stayed 4 nights in May 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple well located hotel for East Shinjuku. Friendly staff, small but comfortable rooms. Great value.
Stayed 5 nights in Nov 2023

6/10 Okay

Samantha

Disliked: Cleanliness, room comfort
Better Accomodations at a Better Price Elsewhere
My room smelled like a dirty sock, to the point that I couldn't sleep because of the smell. I had to run to Daiso for fabric refresher and use the entire thing on the tiny room. I recommend for the GM to have the carpets cleaned thoroughly ASAP. Gross feet + Tokyo humidity = gross smells. Also I was disappointed the breakfast that came with my booking wasa coffee, 2 mini croissants and a large spoonful of potato salad. I don't really recommend this hotel unless you really want or need to have LGBTQ+ friendly. The cafe staff members were wonderful.
Stayed 2 nights in Oct 2023

6/10 Okay

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean! Loved the stay at Hotel Cen. Plus the staff were all so nice!
Stayed 4 nights in Aug 2023

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all really amazing. They’re all really willing to assist with any questions you might have.
Stayed 5 nights in Aug 2023

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room was expectedly small but served its purpose. Breakfast was simple but good. The bar was lovely to hang out in. Dryer in laundry was average but signage tells you this.
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and printed tickets we needed at no cost and happily.
Stayed 3 nights in Mar 2023

10/10 Excellent

K

Stayed 4 nights in Dec 2022

2/10 Terrible

Jeffrey

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..and there's a rooftop!
Great shower (it's definitely small though) with proper pressure and nice and firm mattress - what more you need from your hotel in Tokyo? Excellent staff - helpful and speaks English.
Stayed 1 night in Mar 2021

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern.
Very clean and modern, in an ethnic neighbourhood with plenty of restaurants. Highly recommended.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in busy Shinjuku, but down a quiet street for good sleep. Friendly staff, clean, modern room, no complaints!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 9 nights in Dec 2019

8/10 Good

Ching Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful when we checked in and throughout our stay. The layout of the room was thoughtful and made good use of the space. Bedding was comfortable and the room quiet.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They respond quickly to my queries and requests. The bed was good and firm including firm pillows that i requested. A good night sleep is so essential for a traveller. Location was excellent. Not too near the busy shinjuku station and not too far for us to walk to the shinjuku station. Staff ever so friendly and welcoming. A very good experience for me.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place in the heart of shinjuku. Great terrace to enjoy a coffee and everything you need in the rooms
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and professional. The building is brand new, having opened just last month. Stayed for four nights and had no issues. The attached cafe was fine, but nothing special. Good for a convenient meal if you’re starving, but it’s in one of the most diverse neighborhoods of Shinjuku, so live a little. Check out the balcony, accessible by the staircase outside the front entrance. Good view of the street below and a great place to unwind. The laundry room is right next to it. One of the washers was broken (How? It’s brand new), but I didn’t run into problems doing laundry there. As a bonus, it has AC. The hotel isn’t too close to the heart of Shinjuku, but it’s got plenty of nightlife close by, and Shinjuku Station is a 15 minute walk away. The neighborhood doesn’t feel touristy, for better or for worse, so keep that in mind before you book a room. Personally I was a fan, though you may not be.
Stayed 4 nights in Aug 2019