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Citadines Central Shinjuku Tokyo

4.0 star property

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View from property
Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds
Reception hall
Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cots/infant beds
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Samurai Museum
    ‪2 min walk‬
  • Omoide Yokocho
    ‪6 min walk‬
  • Okubo Park
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Premier Studio, 2 Single Beds

  • 27.88 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Executive Studio, 2 Single Beds

  • 23.09 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Studio, 2 Single Beds

  • 21.02 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Studio, 1 Double Bed

  • 17.48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Studio, 1 Double Bed

  • 24.38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Studio, 1 Double Bed

  • 17.48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Studio, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Studio Suite

Premier Studio Suite | In-room safe, desk, iron/ironing board, cots/infant beds

Premier Studio Suite

  • 47 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Club Studio, 2 Single Beds

Club Studio, 2 Single Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Club Studio, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Bedroom (Twin)

Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cots/infant beds

Executive Room, 1 Bedroom (Twin)

  • 38.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Citadines Central Shinjuku Tokyo

Art Deco Tokyo hotel in Shinjuku with a 24-hour front desk
This hotel features a restaurant, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Citadines Central Shinjuku Tokyo offers 206 accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citadines Central Shinjuku Tokyo. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Omoide Yokocho and Isetan Department Store Shinjuku
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citadines Central Shinjuku Tokyo.

Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Stella – This restaurant only serves breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Children's dinnerware
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1650 for adults and from JPY 660 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1003 reviews
Rating 8 - Good. 376 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family
Liked: Amenities
I did not realize that it was located in a heavy bar district. This was not a problem, but there could have been some wordage in the discrimination noting this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; great staff recommendations
Stayed 6 nights in Nov 2024

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, amenities
For the price, we felt like this property needed an upgrade. Quite basic room with no extras such as a kettle and with hard pillows. The breakfast wasn’t bad. Central location
Stayed 1 night in Nov 2024

6/10 Okay

Jerry

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
This hotel is right in the middle of the actions - so location is everything here. The hotel itself is a bit dated and the rooms are small (this is downtown Tokyo after all). And it is expensive - at least during my stay. Staff are all excellent! While the general area is quite safe, there were just so many of those "hustler" guys on the street trying to get you into a bar or something. Just something to be mindful of if that's not your thing when staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maxim

Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt very central - it was easy to get anywhere! The hotel was clean and the staff waa great. I see a lot of reviews saying they didnt feel "safe" and there were weird men hanging around... well not in the hotel - but the hotel is on the edge of the red light district - so the men are just doing their business asking other men to enter for their girls. I felt safe and was never approached aggressively.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2024

10/10 Excellent

winnie, sugar land

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It'd be nice if there are plugs available for charging electronics by the bedside and a safe in the room would be convenient also.
Stayed 1 night in Nov 2024

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic for us, right in the heart of Shinjuku and directly overlooking Golden Gai. We were able to easily find great places to eat, drinks, and fun things to do just by stepping outside of the hotel. Super easy to navigate around and just a few minutes within walking distance to different malls, high end shopping, and most importantly; Godzilla overlooking the city. The staff here was fantastic, they helped us out with any questions we had, and went above and beyond helping us out with our missing luggage delivery; thank you again! The hotel was spacious, very clean, and offered anything you'd need to make your stay enjoyable. We look forward to staying here again soon.
Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Good hotel close to the stations
Stayed 4 nights in Oct 2024

10/10 Excellent

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Robbie Nino Pineda, Toronto

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Hernan, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

10/10 Excellent

yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and attentive. The location is convenient and very close to SHINJUKU station. Overall, very pleasant experience staying here.
Stayed 5 nights in Oct 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and Good Value
Great location with plenty of dining and nightlife close by. The team at the front desk was always very helpful and professional. The room was comfortable and very well insulated — did not hear any noise from the streets or neighbors.
Stayed 4 nights in Oct 2024

8/10 Good

manuel

Stayed 4 nights in Sep 2024

4/10 Poor

amir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Hotel
The rooms had a bad smell. They smelled like people smoked cigarettes there for many years. The design is outdated furniture old.Small bed not comfortable for 2 adults attached to the wall. The street the hotel is on has x rated bars. We had to shorten our trip because of flight cancellation slept there 5 nights and refused to refund the sixth - becase thats their policy for booking via hotels.com.
Stayed 6 nights in Oct 2024

6/10 Okay

Joshua, Toronto

Liked: Cleanliness
Small, old rooms
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard decent hotel. Good location
It was standard
Stayed 5 nights in Oct 2024

10/10 Excellent

Willis, Ft Laudable

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in Kabukicho which was easily accessible to everything including the subway.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nimma

Stayed 3 nights in Sep 2024