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Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace
Premier Studio | Minibar, in-room safe, desk, laptop workspace
Garden
City view from property
Indoor pool, open 6:30 AM to 9:30 PM, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Air conditioning

Explore the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Imperial Palace East Gardens
    5 min walk
  • Tokyo Imperial Palace
    15 min walk
  • Tokyo International Forum
    17 min walk
  • Tokyo (HND-Haneda)
    28 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons Suite, Imperial Garden View

Four Seasons Suite, Imperial Garden View | View from room

Four Seasons Suite, Imperial Garden View

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Otemachi Suites, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Otemachi Suites, 2 Bedrooms

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premier Studio

Minibar, in-room safe, desk, laptop workspace

Premier Studio

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Imperial Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Imperial Garden View

City view

Superior Room, 2 Double Beds, Imperial Garden View

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace

Panoramic Suite

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Superior Room, 2 Double Beds, City View | City view

Superior Room, 2 Double Beds, City View

  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Seasons Hotel Tokyo at Otemachi

Luxury hotel connected to a railway/underground station in Tokyo with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. This accommodation is furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

THE SPA has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Four Seasons Hotel Tokyo at Otemachi. During your stay, you'll be connected to a railway/underground station and just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Italian cuisine with garden views at PIGNETO, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, deep-tissue massages or facials at THE SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 15 minutes by foot from Tokyo Imperial Palace and a 4-minute drive from Tokyo Tower
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
PIGNETO – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Est – Overlooking the garden, this restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
VIRTÙ – This cocktail bar only serves dinner. Open daily.
The Lounge – Overlooking the garden, this café specialises in international cuisine and serves breakfast and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,400 to 7,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • est
  • PIGNETO
  • The Lounge
  • VIRTÙ

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 39 buildings
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5400 to 7500 for adults and JPY 0 to 3750 for children
  • Covered self-parking fee: JPY 5000 per night
  • Valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 212 out of 264 reviews" "
Rating 8 - Good. 32 out of 264 reviews" "
Rating 6 - Okay. 8 out of 264 reviews" "
Rating 4 - Poor. 7 out of 264 reviews" "
Rating 2 - Terrible. 5 out of 264 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bin

Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service
Stayed 2 nights in Aug 2024

10/10 Excellent

jasmeen

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable luxury - it was incredible!
Stayed 6 nights in Aug 2024

10/10 Excellent

peng

Stayed 1 night in Jun 2024

10/10 Excellent

Uyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Beautiful property. Helpful staff. Provided liquid handsoap. Spacious bathroom. Some yellowing in the shower corners that could be cleaned more thoroughly but that detail is almost missed in alot of hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Dr. Chaye

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely incredible stay with phenomenon customer service. Truly love staying a the Four Seasons properties around the world.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant area and safe location. Well connected and amazing room and facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Selma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location and cleannesses of the hotel room. Gym room view is beautiful overlooking the palace. Food served at the cafe lounge was too salty. overall love view.
Stayed 3 nights in Jul 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always with all of their hotels, Four Season Tokyo Otemachi is beautiful, providing a wonderful experience. Bedding is sumptuous. Decor is tastefully Japanese, evoking hints of old Japan’s culture. The floral arrangements in the lobby is gorgeous. It was unexpected that the hotel was in the Mitsubishi Office Building. The office tower hosts a labyrinth of stores m, restaurant and access to the Otemachi station. Centrally located in business area, it was convenient to go to all parts of Tokyo via metro. Although shops and restaurants are closed in the area in Sundays. I highly recommend this hotel at this location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in tokyo
Worthy of 5 star rating, the small things really count such as the discrete staff anticipating every move, welcome gifts in room etc
Stayed 4 nights in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Selma

Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
Great customer service. The tablets in the room were amazing to ask questions about any concerns. The staff they was extremely responsive quickly by a person as opposed to sending you to multiple FAQ links that never have an answer you need.
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor dining choices in restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Ismail

Stayed 1 night in Jul 2024

10/10 Excellent

Bayar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with excellent service!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great thanks to certain employees!
Toshinori at the Front Desk made this stay up to par with the standards of the hotel even when there were several glitches. Toshi was so fantastic that we already have several bookings to return! Thank you, Toshi-san! Also, Kazuho at Room Service was exceptional and an absolute delight! Ashish at Room Service was also absolutely amazing and we cannot wait to go back to the hotel to see all of them again!
Stayed 3 nights in Mar 2024

10/10 Excellent

TSANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this hotel! Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

Dirk Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels all around we have ever stayed in! We will stay there again when we go back to Tokyo
Stayed 7 nights in Jun 2024

10/10 Excellent

Marappa Gownder

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Makiesse, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024