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&Here TOKYO UENO

3.0 star property

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March 2025

Photo gallery for &Here TOKYO UENO

Public bath
Deluxe Family Room (Bunk) | In-room safe, travel cot, free WiFi, bed sheets
Public bath
Building design
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • University of Tokyo
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, travel cot, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(19 reviews)
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.2 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Family Room (Literature)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.6 out of 10
Exceptional
(15 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(10 reviews)
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, travel cot, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • Lake view
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

Similar properties

Front of property – evening/night

Centurion Hotel & Spa Ueno Station

Free WiFi
Restaurant
Air conditioning
Laundry
4.1 out of 5, Very good, (1006)
The price is €128
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Centurion Hotel & Spa Ueno Station

About this property

&Here TOKYO UENO

Hotel with a restaurant, a quick walk to Ueno Park
This hotel features a restaurant, self parking and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Ueno Park and 4 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 601 out of 764 reviews" "
Rating 8 - Good. 137 out of 764 reviews" "
Rating 6 - Okay. 16 out of 764 reviews" "
Rating 4 - Poor. 8 out of 764 reviews" "
Rating 2 - Terrible. 2 out of 764 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check your size
Room was smaller than originally thought. No table or chairs. Service was excellent and loved the Cafe in the lobby.
Stayed 13 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The family deluxe bunk room is exceptional for families. We were fortunate to overlook the park also were we had many adventures (Sean boat rides and great walks) having the Onsen upstairs was the icing on the cake. Our children got to experience the whole Onsen experience. We could check via our TV when it was busy etc . The staff were very good and English is spoken by many. Would happily stay here again for an extended time frame 👏👏👏
Stayed 4 nights in Oct 2024

10/10 Excellent

JANINE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! It was clean and felt luxurious. The room seemed more spacious than the other ones I’ve stayed at. I know this is an odd thing to say but my favourite was the bathroom in suite. So clean and modern, I could literally spend hours in there. The staff were also nice and helpful. The hotel has a small coffee shop at the lobby which was very convenient when you want to have breakfast or coffee early in the morning. And the list goes on. I look forward to staying at this hotel next year 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamil

Stayed 7 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new hotel. Beautiful and convenient to Akihabara and bars/restaurants. Clean. exceptional staff. Across from Ueno park, pleasant walk and location of zoo and museums. Keisei skyliner direct train from Narita, just a 5 minute walk from station. Asakusa just a couple of stops on the Ginza line train.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a great location with a friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff helped me send a parcel. I am very grateful for their help. My husband particularly liked his bed!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mong

Liked: Cleanliness
Stayed 8 nights in Sep 2024

10/10 Excellent

Supannee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at &here. Very accessible and close to a lot of shopping and dining. The room was spacious and we enjoyed using the public bath. Would love to stay here again next time we visit Tokyo!
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Crissie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly we were assigned a 2nd floor family room which had not much of a view. This new hotel was very modern. Love the cozy lobby. When we arrived on a wed evening. They seemed understaff. We arrived in our rental car, i had to borrow a trolley and offload all the 6 pieces of luggages/boxes on my own. Managed to get a lady staff to assist to push the trolley to the room. The area around the hotel was a tad seedy. Nonetheless we felt safe. Saw some girls and pimp hanging around the streets near the hotel. The window sound proofing was good too as we didnt hear any traffic sound despite facing the road and being on the 2nd floor. However we could hear people moving about very clearly outside the corridor. The size of the family room was huge and new and the only reason why i decided to book this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

belinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you can hear the noise upstairs from rooms above.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff! Location is 5 min to Ueno zoo and train stations.
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Convineme location
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Rooms were clean & spacious & well equipped. 5-10 minute walk to Ueno station. Staff were very helpful & also organised our luggage transfer. Onsen was a godsend after long days on your feet. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kennedy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice in Ueno Area
Top notch new hotel in very convenient location. The staff were very attentive, special mentions to Ella, who was very helpful, attentive, and super friendly. The check-in and check-out processes through self service kiosk were spot on and speedy. The staff is always there to help.
Stayed 5 nights in Sep 2024