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Hilton Tokyo Bay

4.0 star property

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Photo gallery for Hilton Tokyo Bay

Indoor pool, seasonal outdoor pool
View from room
Property amenity
1-inch flat-screen TV with digital channels, TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Pool

Explore the area

Map
1-8 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪5 min walk‬
  • Tokyo Disneyland®
    ‪14 min walk‬
  • Tokyo DisneySea®
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Happy Magic Room, Park View

Happy Magic Room, Park View | In-room safe, desk, blackout curtains, soundproofing

Happy Magic Room, Park View

  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for King Executive Room, Park View, Lounge Access

King Executive Room, Park View, Lounge Access | In-room safe, desk, blackout curtains, soundproofing

King Executive Room, Park View, Lounge Access

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

In-room safe, desk, blackout curtains, soundproofing

Twin Deluxe Room Park View

  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Select, Ocean View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Executive Select, Ocean View, Lounge Access

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Select, Park View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Executive Select, Park View, Lounge Access

  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Happy Magic Room, Ocean View

Happy Magic Room, Ocean View | In-room safe, desk, blackout curtains, soundproofing

Happy Magic Room, Ocean View

  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Happy Magic, Park View

In-room safe, desk, blackout curtains, soundproofing

Family Happy Magic, Park View

  • 36.4 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed

View all photos for King Executive Room, Ocean View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

King Executive Room, Ocean View, Lounge Access

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Happy Magic, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Family Happy Magic, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 3 Single Beds and 1 Single Bunk Bed

View all photos for Happy Magic Suite

Happy Magic Suite | In-room safe, desk, blackout curtains, soundproofing

Happy Magic Suite

  • 69.4 sq m
  • Ocean view
  • Sleeps 6
  • 6 Single Beds

View all photos for King Hilton Room, Park View

In-room safe, desk, blackout curtains, soundproofing

King Hilton Room, Park View

  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton Room, Ocean View

King Hilton Room, Ocean View | In-room safe, desk, blackout curtains, soundproofing

King Hilton Room, Ocean View

  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Hilton Room, Park View

In-room safe, desk, blackout curtains, soundproofing

Twin Hilton Room, Park View

  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Hilton Room, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Twin Hilton Room, Ocean View

  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Deluxe Room Ocean View

Twin Deluxe Room Ocean View | In-room safe, desk, blackout curtains, soundproofing

Twin Deluxe Room Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Executive Room, Ocean View, Lounge Access

Twin Executive Room, Ocean View, Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Twin Executive Room, Ocean View, Lounge Access

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite Ocean View

Deluxe Suite Ocean View | Living area | 1-inch flat-screen TV with digital channels, TV

Deluxe Suite Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Twin Executive Room, Park View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Twin Executive Room, Park View, Lounge Access

  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Room Park View

King Deluxe Room Park View | In-room safe, desk, blackout curtains, soundproofing

King Deluxe Room Park View

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Ocean View

King Deluxe Room Ocean View | In-room safe, desk, blackout curtains, soundproofing

King Deluxe Room Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Other - Non-Smoking

  • Sleeps 6

Triple - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Standard Twin - Non-Smoking

  • Sleeps 4

View all photos for Executive Select Room With Park View

In-room safe, desk, blackout curtains, soundproofing

Executive Select Room With Park View

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Hilton Twin Room with Ocean View

In-room safe, desk, blackout curtains, soundproofing

Hilton Twin Room with Ocean View

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room Ocean

In-room safe, desk, blackout curtains, soundproofing

Executive King Room Ocean

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room With Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Room With Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton King Room with Ocean View

In-room safe, desk, blackout curtains, soundproofing

Hilton King Room with Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Happy Magic Room With Ocean View

In-room safe, desk, blackout curtains, soundproofing

Happy Magic Room With Ocean View

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room With Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room With Ocean View

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room Park

In-room safe, desk, blackout curtains, soundproofing

Executive Twin Room Park

  • Sleeps 3
  • 2 Single Beds

Celebrio Twin Room With Ocean View

  • Sleeps 4
  • 2 Single Beds

Celebrio King Room With Park View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Celebrio King Room With Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Hilton King Room with Park View

In-room safe, desk, blackout curtains, soundproofing

Hilton King Room with Park View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Select Ocean

In-room safe, desk, blackout curtains, soundproofing

Executive Select Ocean

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Family Happy Magic Room With Ocean View

In-room safe, desk, blackout curtains, soundproofing

Family Happy Magic Room With Ocean View

  • Sleeps 6
  • 1 Single Bunk Bed and 3 Single Beds

View all photos for Family Happy Magic Room with Park View

In-room safe, desk, blackout curtains, soundproofing

Family Happy Magic Room with Park View

  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed

View all photos for Executive Twin Room Ocean

In-room safe, desk, blackout curtains, soundproofing

Executive Twin Room Ocean

  • Sleeps 4
  • 2 Double Beds

Celebrio Twin Room With Park View

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room Park

In-room safe, desk, blackout curtains, soundproofing

Executive King Room Park

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe King Room With Park View

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Room With Park View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite With Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Suite With Ocean View

  • Sleeps 5
  • 1 Queen Sofa Bed, 1 King Bed and 1 Single Bed

View all photos for Happy Magic Room with Park View

In-room safe, desk, blackout curtains, soundproofing

Happy Magic Room with Park View

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room With Park View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room With Park View

  • Sleeps 3
  • 2 Single Beds

View all photos for Celebrio Suite

Dining | 5 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Celebrio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Hilton Twin Room with Park View

In-room safe, desk, blackout curtains, soundproofing

Hilton Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

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Sheraton Grande Tokyo Bay Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1850)
The price is €421
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About this property

Hilton Tokyo Bay

Family-friendly resort with 5 restaurants and full-service spa
This resort features 5 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hilton Tokyo Bay offers 828 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages, facials, body wraps and body treatments.
Hilton Tokyo Bay's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Disney Resort®. Features include free WiFi in public areas and free train pick-up service, plus 5 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy Chinese cuisine while dining at Dynasty
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 14 minutes by foot from Tokyo Disneyland® and a 3-minute drive from Tokyo DisneySea®
  • Free train station pick-up and train station drop-off shuttle service
Hilton Tokyo Bay offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the family-friendly Hilton Tokyo Bay. A train station pick-up shuttle and A train station drop-off shuttle are free. For a fee, parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Urayasu resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Dynasty – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Accendo – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open selected days.
Forest Garden – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open daily.
Lounge O – This lobby lounge only serves light fare. Open selected days.
Silva – On-site bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:30 AM to 5:30 PM
  • Free train station pick-up shuttle from 6:00 AM to 11:30 PM
  • Free train station drop-off
  • Parking on site (JPY 3,100 per night)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 2,900 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Accendo
  • Dynasty
  • Forest Garden
  • Lounge O
  • Silva

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Japanese garden
  • Vegetable garden

Full-service spa

  • Body wraps
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Children ages 9 and younger are not permitted in the top bunk bed.

Renovations and closures

This property is closed from 5 January 2026 to 9 January 2026 (dates subject to change).
The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 9944.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2900 for children
  • Fee for in-room wireless Internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (from 6 to 11 years old)
  • Self-parking fee: JPY 3100 per night
  • Rollaway bed fee: JPY 9944.0 per night
  • Pool fee: JPY 4000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Tokyo Bay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast fees apply for children ages 4 and older when sharing existing bedding.

We should mention

  • The seasonal pool will open in July and close in August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Bay Tokyo
Hilton Tokyo Bay
Hilton Tokyo Bay Hotel
Hilton Tokyo Bay Hotel Urayasu
Hilton Tokyo Bay Urayasu
Tokyo Bay Hilton
Tokyo Hilton Bay
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Tokyo Bay Japan/Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Resort
Hilton Tokyo Bay Urayasu
Hilton Tokyo Bay Resort Urayasu

Hilton Tokyo Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1066 out of 1737 reviews
Rating 8 - Good. 412 out of 1737 reviews
Rating 6 - Okay. 168 out of 1737 reviews
Rating 4 - Poor. 56 out of 1737 reviews
Rating 2 - Terrible. 35 out of 1737 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it's right across from the Bayside Station. A good alternative if you cannot book a Disney hotel. The staff are all very kind and helpful. There's a Lawson right downstairs so it's perfect and convenient to grab some snacks before heading over to the park.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joey M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Shuttle bus to monorail and train stations is great. Breakfasts were great. Staff so lovely and helpful. Wouldn’t definitely stay again.
Stayed 4 nights in Dec 2024

8/10 Good

Rachel

Stayed 2 nights in Dec 2024

8/10 Good

Edward, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, quiet, safe, and great for families visiting Disney. The buffet restaurant had good dining and breakfast. Very easy access to the monorail station.
Stayed 3 nights in Dec 2024

10/10 Excellent

ME

Stayed 3 nights in Dec 2024

10/10 Excellent

Cindy

Stayed 2 nights in Dec 2024

4/10 Poor

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds are terribly uncomfortable. Hard as a rock. Restaurant tried to charge different rates than posted due to holiday. Manager agreed to charge posted price. Shouldn’t have had to ask. If you are chargingjng a different rate it should be posted. Staff tried to tell me price was on the tv info channel!!! Reallly!!!! The price at your counter is normal price and I have to turn on the hotel tv to find the correct price!!!! That’s completely backwards!!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have visited this hotel. The rooms are wonderfully comfortable and roomy. I remember the breakfast was better the last time I came (Nov. 2023). Here is a tip: if you are using the Disney metro transport - do not use your Passimo or Suica card, instead get a day or multiday pass. Each time you use your card, it is 300 yen....and that adds up because you get on and off going to the shopping area and to your hotel. The hotel gardens are closed for the winter, but it is beautiful. So worth your effort if you want to head to Narita or Haneda as they have a shuttle. I booked the hotel on Expedia so I couldn't get Hilton honor points --- but they extended me free breakfast for the duration I was there. The staff were so accommodating and kind.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerimee

Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families visiting Disneyland. Spacious rooms and convenient shuttle buses to Maihama station for food and access to the park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t wait to return to this hotel. Staff were amazing. The food was amazing. The amenities were amazing and it’s just a short trip to the Disney resorts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sumendran

Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great but the staff are next level. Special shout out to Philip from the baggage services who was so friendly and when he saw me in the elevator with my cases I was leaving with them he took them from me and had a nice chat. Hotel in general is nice, we had the executive room which is also really useful but 2 things I would improve 1) should be a seperate check in desk for executive rooms 2) should have soft drinks in cans to take out to your room.
Stayed 1 night in Dec 2024

2/10 Terrible

Hang

Stayed 1 night in Oct 2024

10/10 Excellent

Alonzo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Japanese are wonderful!
The most well run hotel I’ve ever stayed in. Staff was excellent, knowledgeable, friendly and clean!
Stayed 4 nights in Dec 2024

10/10 Excellent

Chin Ann Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and it was great to have a convinience store within the premise.
Stayed 3 nights in Dec 2024

4/10 Poor

alexandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Price point did not match the quality of room. Tv was outdated and had limited channels. Beds were uncomfortable, magical floor was not so magical. My kid found the room safe more magical
Stayed 3 nights in Dec 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Nov 2024

10/10 Excellent

jhaycilou

Stayed 2 nights in Dec 2024

8/10 Good

Rudy

Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Disney monorail as it was right beside of Disney's properties. The staff were amazing from arrival and knew flawless English. Our room was ready early, so we were able to have our bags delivered straight there from the airport motorcoach. The bar was excellent with food and drinks in line with USA pricing. The Lawson was an amazing option for late night snacking when returning from the parks. The room itself was large with a great view of the parks and fireworks. We also stayed a night at the Disneyland Hotel and wish we had saved the extra money and stayed here for the night. Amazing property with amazing facilities, staff, food, and cleanliness. Will be returning here even when not visiting the parks.
Stayed 4 nights in Dec 2024

10/10 Excellent

John, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice quiet and safe hotel in the bay area. The shutter bus was very efficient and efficient
Stayed 5 nights in Dec 2024