Hilton Tokyo

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Tokyo

Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool
Junior Suite, 1 King Bed, Club lounge access (Executive) | Living area | 40-inch LCD TV with digital channels, TV
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
6-6-2, Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Shinjuku Central Park
    2 min walk
  • Shinjuku I Land
    2 min walk
  • Shinjuku Sumitomo Building
    3 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Room options

King, Executive Suite, Business Lounge Access, City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Business Lounge Access (Executive)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Hilton, Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 King Bed, Business Lounge Access, Tower

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Single Beds, Business Lounge Access (Executive)

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 2 Single Beds, Tower

  • 66 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

King Deluxe, Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Queen Hilton, Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Hilton, Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Double

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

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About this property

Hilton Tokyo

Luxury hotel connected to a shopping centre in Tokyo with 4 restaurants
4 restaurants, an indoor pool and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a sauna and a 24-hour business centre are on-site.
Hilton Tokyo offers 830 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.
The breakfast at Hilton Tokyo gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Tokyo Metropolitan Government Building. Features include free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Enjoy international cuisine at Marble Lounge, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
  • Airport shuttle service available for a fee
As a guest of Hilton Tokyo, you'll find an indoor pool, an outdoor tennis court, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 22 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10032 square feet (932 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Tokyo. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Marble Lounge – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Dynasty – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Junisoh – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Metropolitan Grill – This steakhouse specialises in American cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.
Zatta – This bar serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 10 PM at scheduled times and on request
  • Limo/town car service
  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Dynasty
  • Junisoh
  • Marble Lounge
  • Metropolitan Grill
  • Zatta

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,032 square feet of conference space
  • 22 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional meal fees apply to children when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from November 5 2024 to November 23 2024 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11187 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2100 for children
  • Fee for in-room wireless Internet: JPY 1100 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 11187 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Tokyo
Hilton Tokyo
Tokyo Hilton
Hilton International Shinjuku
Hilton Tokyo Hotel
Hilton Tokyo Hotel Shinjuku
Hilton Tokyo Shinjuku
Shinjuku Hilton
Hilton Tokyo Hotel
Hilton Tokyo Tokyo
Hilton Tokyo Hotel Tokyo

Hilton Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1004 reviews" "
Rating 8 - Good. 283 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Alyssa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sewage leak somewhere near my room and the entire hotel smelled like human feces. They said that they were unable to make any accommodations since I booked through Expedia
Stayed 1 night in Aug 2024

2/10 Terrible

Alyssa

Stayed 4 nights in Jul 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room and quiet which is important fir me
Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great place
Stayed 5 nights in Jul 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
The consistency of a comfortable stay away from home.
Stayed 2 nights in Jul 2024

4/10 Poor

HuaHui

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 4 nights in Jul 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with good fitness center and breakfast. Executive suite rooms are spacious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Rolly, Old Bridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in this area. Very peaceful and clean. I’ll stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Vijay

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Hilton had a shuttle to Shinjuku Station that we used daily. Saved us some time.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to go everywhere.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hassans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are super helpful. Good location and close to train station
Stayed 6 nights in Jun 2024

4/10 Poor

Zachary, Walnut

Travelled with family
Disliked: Property conditions & facilities
I was here a decade ago on business and I left impressed. Fast forward to 2024 I'm visiting with my family, and I find the value proposition here severely lacking. Perhaps hospitality management in the rest of the world has caught up, and many far surpassed this particular establishment. Overall I felt the room is old, tired, and quite confined. Design is dated. Sound proofing is weak. Not as clean as I remembered. All would've been acceptable had the price matched its current state. Not likely to stay here again given numerous options available elsewhere.
Stayed 3 nights in Jun 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Tokyo was the last stop on our honeymoon and we were blown away! The service was exceptional and the executive lounge and suite we had were phenomenal. The view of Mt Fuji was enough to make it the most magical end of a trip. The staff were so accomodating and made sure we were well looked after from the moment we stepped foot onto the property until we checked out. We will definitely be back to stay as we were so impressed with everything the Hilton Tokyo has to offer.
Stayed 1 night in Mar 2024

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (near train station and a nice park).
Stayed 3 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are quite thin so can hear people in hallways and in their rooms. On the 31st floor can hear rhythmic sounds through vent throughout day and night - - sounds like either a washing machine or dishwasher. Quite annoying. Other than that, breakfast was good and beds were very comfortable. The welcome gift was a nice touch. Great view from 31st floor.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time here and it’s a class act.
Stayed 2 nights in May 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay with amazing service the hotel has a resort feel
Stayed 3 nights in Apr 2024

10/10 Excellent

Kum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice room and easy get around from this location. Great breakfast. Restaurant was ok. Staff was great. Strange that there are no robes in the room and generally limited in room amenities. Pictures show Nespresso machine in room, but there was not one.
Stayed 5 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024