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Hotel Coco Grand Ueno Shinobazu

3.0 star property

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Photo gallery for Hotel Coco Grand Ueno Shinobazu

In-room safe, desk, soundproofing, iron/ironing board
Pool
Villa Suite Twin Room, Non Smoking | Bathroom | Free toiletries, slippers, electronic bidet, towels
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-12-14 Ueno Taito-ku, Tokyo, Tokyo Prefecture, 110-0005
  • Ueno Park
    ‪2 min walk‬
  • Ameyoko Shopping District
    ‪3 min walk‬
  • Ueno Zoo
    ‪5 min walk‬
  • Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Park View Suite Double Room, Smoking

Park View Suite Double Room, Smoking | In-room safe, desk, soundproofing, iron/ironing board

Park View Suite Double Room, Smoking

  • 23 sq m
  • Park view
  • Sleeps 3
  • 2 King Beds

View all photos for Double Room, Non Smoking, Park View (with Massage chair)

Double Room, Non Smoking, Park View (with Massage chair) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Non Smoking, Park View (with Massage chair)

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Park View Panorama Twin, Smoking, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Park View Panorama Twin, Smoking, Non Smoking

  • 23 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Economy Single Room, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Comfort Double Room Non Smoking

Comfort Double Room Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Comfort Double Room Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Style Twin Room Smoking

In-room safe, desk, soundproofing, iron/ironing board

Japanese Style Twin Room Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Economy Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Economy Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Villa Suite Twin Room, Non Smoking

Villa Suite Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Villa Suite Twin Room, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Economy Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Economy Double Room, Smoking

  • 12.0 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Japanese Style Twin, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Japanese Style Twin, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel Coco Grand Ueno Shinobazu

Hotel with a 24-hour front desk, steps from Ueno Park
Coffee/tea in a common area, a microwave in a common area and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hotel Coco Grand Ueno Shinobazu offers 58 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Coco Grand Ueno Shinobazu, you're just a quick walk from Ameyoko Shopping District. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • Steps from Ueno Park and 3 minutes on foot from Ameyoko Shopping District
As a guest of Hotel Coco Grand Ueno Shinobazu, you'll find multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Coco Grand Ueno Shinobazu also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 500 per person
  • Coffee and tea in common areas

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 4000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 500 per person
  • Rollaway bed fee: JPY 4000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Coco Grand Shinobazu
Coco Grand Ueno Shinobazu
Hotel Coco Grand Shinobazu
Hotel Coco Grand Ueno Shinobazu
Shinobazu
Hotel Coco Grand Ueno Shinobazu Tokyo, Japan
Coco Ueno Shinobazu Tokyo
Hotel Coco Grand Ueno Shinobazu Hotel
Hotel Coco Grand Ueno Shinobazu Tokyo
Hotel Coco Grand Ueno Shinobazu Hotel Tokyo

Hotel Coco Grand Ueno Shinobazu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 441 reviews
Rating 8 - Good. 176 out of 441 reviews
Rating 6 - Okay. 24 out of 441 reviews
Rating 4 - Poor. 2 out of 441 reviews
Rating 2 - Terrible. 1 out of 441 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Great Breakfast Wonderful public bath Staff were very professional
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Facilities, Room is Small
I got the deluxe room but it turned out to be extremely small and I did not feel that it was worth the extra amount that I paid for it compared to a normal room. The toilet does not seem to have any heating so it is very cold in the winter. What I liked about this hotel though, is the great view of Ueno Park and also access to the hotel's onsen. It allowed me to take a relaxing soak after a long day of walking around. Breakfast selection was good as well!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had great customer service, great amenities and great breakfast! All for a reasonable price! The check in and check out process were super easy! The hotel was located about a 10 minute walk from the Ueno train station. It is located about the same distance from great shopping! One of the unique experiences I had at this hotel was realizing that they had both a back and foot massager in the room! After a long day of walking and exploring, it was so nice to treat my feet to a great massage to alleviate the pain of the day. Also, the in room toiletries were great! Sometimes hotel soaps aren't the greatest but this hotel took great care to select great products! I know this is a small thing but in my book, this just adds to the great hospitality of this hotel! I'd recommend this hotel gladly!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from room. Quiet and comfortable but typical small tokyo size room. Great breakfast.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Dian Puji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Sep 2019

6/10 Okay

Jing

Disliked: Room comfort
Room is extremely small. With this price, I’m disappointed it is that small. Barely can move around
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate Hotel in Tokyo Near Ueno Park
Very nice hotel near Ueno park in Tokyo. The staff was very helpful and the rooms nicely furnished. The hotel is small and intimate. Would recommend for a couple staying in Tokyo.
Stayed 2 nights in Jul 2019

8/10 Good

Parras

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view of the park
Great location with friendly staff.
Stayed 3 nights in Jun 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and caring employees, w/ water leak
The property is in a good location in terms of parks, transportation, and shopping areas. The hotel is in good condition and check in was fairly easy as all front desk employees spoke English. The room itself was small (although I have heard most Japanese hotel rooms are small, all other hotels we stayed in were Western based, for example Hilton). There was about a foot of space on each side of the king bed. The shower and bathroom was tiny and taking a shower for me wasn't easy as I am 6'2. Fortunately, they have baths that are usable most of the time. There was a heavy rain and there was a leak into the corner of my room. The water leak stained a shirt. After I spoke with the manager I was told the water leak is normal for heavy rains. To fix the stained shirt, he hand washed it (on his own volition) and what he did worked and in fact made it softer, which is good. The wifi did not work well, but they have an ethernet connection so I was able to use my own travel router.
Stayed 3 nights in Jun 2019

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly reccommended and great location
I stayed at the hotel 11 nights in a row. The reception was friendly. The rooms are small (as always in Japan, but comfortable. The view of the park was great. Spa/ hot bath amenities are good (remember to make a reservation for the stone bath) at no extra cost. Washing machine and microwave at the guests' disposal on the 2nd floor. Good breakfast, though sometimes a little crowded. The location near Ueno park is only a 5 minutes walk from the Narita express train, and there are several metro and also another train station nearby. Ueno park has several important museums, the Zoo and temples. I highly recommend this hotel and location. Only Japanese TV channels, as far as I was able to find out.
Stayed 11 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff courteous and helpful. Breakfast varied and tasty.
Stayed 3 nights in May 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, cozy and a great view!
This hotel had a great view of Ueno Park, just gorgeous. The room was small but comfortable and plenty of little toiletries as well.
Stayed 1 night in Apr 2019

10/10 Excellent

Joe, Chicago, IL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly helpful staff! Easy to find from Ueno station, very comfortable pillows, and nice relaxing baths. The perfect place for our first night in Japan after 24 hours of travel.
Stayed 1 night in Apr 2019

8/10 Good

MICHAEL, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny rooms but nice Onsen and free breakfast. Best view of Ueno Park from the room. Staff is very friendly and informative
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019