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Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; al fresco dining
Exterior
Breakfast, lunch, dinner served; al fresco dining
Breakfast, lunch, dinner served; al fresco dining
Premium Room, 1 King Bed, Corner | Minibar, in-room safe, blackout curtains, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya Crossing
    ‪4 min walk‬
  • Hachikō Memorial Statue
    ‪4 min walk‬
  • Love Hotel Hill
    ‪4 min walk‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, blackout curtains, free WiFi

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Twin Premium High Floor

Minibar, in-room safe, blackout curtains, free WiFi

2 Twin Premium High Floor

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed (Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium High Floor

Minibar, in-room safe, blackout curtains, free WiFi

1 King Premium High Floor

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | View from room

Premium Room, 1 King Bed, Corner

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout curtains, free WiFi

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed (Scramble View, Separate Bath)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

City view

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

Premium Room, 1 King Bed, Corner (High Floor) | Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed, Corner (High Floor)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium

Minibar, in-room safe, blackout curtains, free WiFi

2 Twin Premium

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (High Floor, Separate Bath)

Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 2 Single Beds (High Floor, Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests) | Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 Queen Standard

Minibar, in-room safe, blackout curtains, free WiFi

1 Queen Standard

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Separate Bath)

Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 2 Single Beds (Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed (High Floor, Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | Minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 Queen Bed, Accessible

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya by IHG

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a 24-hour front desk. Change of towels is available on request
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Tokyo Shibuya by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Shibuya Crossing and 13 minutes on foot from Yoyogi Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Indigo Tokyo Shibuya by IHG.

This 4.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Gallery11 – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya – On-site café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,520 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12430.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3520 for adults and from JPY 1760 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 356 reviews
Rating 8 - Good. 49 out of 356 reviews
Rating 6 - Okay. 16 out of 356 reviews
Rating 4 - Poor. 4 out of 356 reviews
Rating 2 - Terrible. 3 out of 356 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right in the heart of Shibuya! Excellent views!
Stayed 8 nights in Oct 2024

8/10 Good

Millei

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Caleb

The service from the staff
Stayed 2 nights in Oct 2024

10/10 Excellent

AMMARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Great location, if staying in the midst of the Shibuya chaos was on your list haha. My room was great, with nice view of the park. Train station was nearby and even more importantly, so was the Mark City shuttle to the Haneda Airport (about 6-7 minutes). Staff was helpful and friendly. I think it was reasonably priced given the location and amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, exceptionally clean rooms, straight forward and reliable check in
Stayed 1 night in Nov 2024

10/10 Excellent

wil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2024

8/10 Good

Kasemsan

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel we stayed at in Japan. For western visitors, this was a very easy hotel to get used to right after arriving. All of the expected amenities are there. The staff was very friendly and accommodating with any requests we made. The hotel is located right near Shibuya crossing and station, so it is a great place to stay if you want quick access to the rest of Tokyo via the train station. Also had a great view!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Deivis, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location while being a serene oasis right in the middle of all Shibuya has to offer. Don Quijote and 2 coffee shops as well as food on the 1st floor
Stayed 5 nights in Nov 2024

10/10 Excellent

Rose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful inside. The staff was excellent walking distance to a lot of shopping, dining and entertainment.
Stayed 5 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are superb and the service is superior.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was too small
The hotel is new and very nice but the room was too small.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in shibuya. We stayed on the 25th floor and had a beautiful city view. The hotel is at the top of a few restaurants and cafes so that was convenient. It’s also right across from Don Quijote which is a must when visiting Tokyo! Only negative - staff was very slow to bring a couple requested items to our room on multiple occasions.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely worth the price! Located in the famous shopping and bar/ restaurant area it is amazing how quiet is it inside. You get great views on the city from the lobby on the 12 floor and rooms. Rooms are very modern, clean and all staff members are super friendly and helpful! Mattress was on a harder side which I like but if you like soft mattress might be an issue. Location is very convenient and easy to get to places by foot or train. I would absolutely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Indigo Shibuya. Would come back again. It’s a busy area, but the hotel is a pleasant respite. Staff are attentive and kind, rooms are quiet and kept very clean. Only thing I would say is breakfast is not worth it compared to options in the area, unless you specifically want a western style breakfast.
Stayed 7 nights in Oct 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to walk around Room was good but not great. Overall no complaints .
Stayed 2 nights in Oct 2024

10/10 Excellent

Cara

Stayed 2 nights in Oct 2024

10/10 Excellent

Estaban

Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Shibuya. Entry A2 to the train station is very close the main floor entrance (that is across from the Shibuya Don Quixote). Makes for ease of entry/egress, especially if you have your travel bags with you. The rooms themselves are not large, but are very clean and attractive. There is a vinyl record theme throughout the hotel as well, and albums are used as decorative items in the rooms. The staff was incredibly kind and helpful. Would definitely stay here again if given the option.
Stayed 5 nights in Oct 2024