Hotel Indigo Tokyo Shibuya, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Tokyo Shibuya, an IHG Hotel

Breakfast, lunch, dinner served; al fresco dining
Breakfast, lunch, dinner served; al fresco dining
Premium Room, 1 King Bed, Corner (High Floor) | Minibar, in-room safe, blackout curtains, free WiFi
Exterior
Breakfast, lunch, dinner served; al fresco dining

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya 109 Building
    1 min walk
  • Love Hotel Hill
    4 min walk
  • Shibuya Crossing
    5 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

2 Twin Premium High Floor

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed (Bath)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

1 King Premium High Floor

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Premium Room, 1 King Bed, View (Scramble View)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, View (Scramble View, High Floor)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (High Floor, Up to 3 People)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (High Floor)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Premium

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 2 Single Beds (High Floor, Bath)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 2 Single Beds (Up to 3 People)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

1 Queen Standard

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds (Bath)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed (High Floor, Bath)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

1 Queen Premium Accessible

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya, an IHG Hotel

Luxury Tokyo hotel in Shibuya with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a 24-hour front desk. Change of towels is available on request
Hotel Indigo Tokyo Shibuya, an IHG Hotel offers 272 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Tokyo Shibuya, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 5-minute walk from Shibuya Crossing and 14 minutes on foot from Yoyogi Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Indigo Tokyo Shibuya, an IHG Hotel.

This 4.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Gallery11 – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya – On-site café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,520 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12430.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3520 for adults and from JPY 1760 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Tokyo Shibuya, An Ihg
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel
Hotel Indigo Tokyo Shibuya, an IHG Hotel Tokyo
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel Tokyo

Hotel Indigo Tokyo Shibuya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 307 reviews" "
Rating 8 - Good. 44 out of 307 reviews" "
Rating 6 - Okay. 13 out of 307 reviews" "
Rating 4 - Poor. 4 out of 307 reviews" "
Rating 2 - Terrible. 3 out of 307 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff, great facilities and ovation, delicious food
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a great stay with daughter and grandson , lovely adequate sized room with view , very clean , helpful staff , great location .
Stayed 9 nights in Jul 2024

10/10 Excellent

Valerie Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were welcoming, professional and helpful.
Stayed 7 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The staff at check in were very accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay in Shibuya
It was all about the location that worked well for our family. Apart from that the hotel itself was amazing! They have great breakfast option which will keep you full till late evening. Especially if you are going on any tours. Rooms are super clean. The only complain we had was the bed and pillows. This is more personal may be but I have a back pain and neck pain and sleep wasn’t very comfortable for me. The staffs are amazing! They will go out of their way to get your needs met and won’t stop until you are satisfied.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

junko, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Elroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again!
Stayed 1 night in Jul 2024

4/10 Poor

Sam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Yariv

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoharner

Stayed 4 nights in Jul 2024

8/10 Good

Csilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Love the amenities and the room!! We even got a sleepwear!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities in room. Comfortable beds and nice layout. Good coffee place inside hotel and well-situated to shopping and restaurants. Kind and helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Boaz

Travelled with partner
Solid and cool. Not stuffy. Best breakfast buffet.
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super clean but the beds are hard as a rock. You will wake up with a sore back assuming you can actually fall asleep. That’s my only complaint.
Stayed 2 nights in Jul 2024

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Shibuya
Stayed 4 nights in Jul 2024

10/10 Excellent

alistair

Stayed 9 nights in Jul 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Hwa Mok

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is conveniently located and has been open for less than a year, so the condition is excellent. Although the rooms are on the smaller side, it is not a significant issue, as this is common in places like the UK or Japan. The staff are friendly, but their friendliness does not greatly exceed the Japanese average; it is appropriate for a 4-star hotel. Of course, this is a subjective evaluation as I haven’t interacted with all the staff. However, one point of discomfort that I feel anyone would agree on is the condition of the bed. Having spent one-third of the year abroad and spending between 30,000 and 50,000 US dollars, this was one of the worst mattresses I have ever experienced. I would not recommend this hotel to those who are sensitive to mattress quality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay at Shibuya Indigo. The room had a fantastic view, lots of restaurants, shopping and fun times right at your door step. A short distance to the train station made it an easy experience. The included breakfast was delicious and full of options for all ages and ethnicities. The staff was kind, accommodating, easy, helpful and it was a terrific experience. I would certainly recommend this place to come back again and or to friends and family. Loved it
Stayed 3 nights in Jul 2024

8/10 Good

Sejin

Liked: Cleanliness
Stayed 4 nights in Jun 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for Shibuya/Harajuku. Friendly staff, good breakfast buffet.
Stayed 7 nights in Jul 2024