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Hotel JAL City Haneda Tokyo

3.5 star property

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Lobby
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Exterior
Lobby
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4-11 Haneda Asahi-cho, Ota-ku, Tokyo, Tokyo-to, 144-0042
  • Anamori Inari Shrine
    ‪4 min walk‬
  • Shinagawa Aquarium
    ‪6 min drive‬
  • Tokyo Big Sight
    ‪13 min drive‬
  • Tokyo (HND-Haneda)
    ‪6 min drive‬

Room options

View all photos for [Prime Floor]Single-Nonsmoking

[Prime Floor]Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Prime Floor]Comfort Single-Nonsmoking

[Prime Floor]Comfort Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Comfort Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Prime Floor]Double-Nonsmoking

[Prime Floor]Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Double-Nonsmoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Comfort Double-Nonsmoking

[Prime Floor]Comfort Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Comfort Double-Nonsmoking

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Superior Hollywood Twin-Nonsmoking

[Prime Floor]Superior Hollywood Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Superior Hollywood Twin-Nonsmoking

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Prime Floor]Deluxe Hollywood Twin-Nonsmoking

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Prime Floor] Moderate Double-Nonsmoking

[Prime Floor] Moderate Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor] Moderate Double-Nonsmoking

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Superior Twin-Nonsmoking

[Regular Floor]Superior Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Superior Twin-Nonsmoking

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor]Double-Nonsmoking

[Regular Floor]Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Double-Nonsmoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Deluxe Twin-Nonsmoking

[Regular Floor]Deluxe Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Deluxe Twin-Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Regular Floor]Single-Nonsmoking

[Regular Floor]Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Double-Nonsmoking

[Advanced Floor]Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Double-Nonsmoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Comfort Single-Nonsmoking

[Advanced Floor]Comfort Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Comfort Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Advanced Floor]Superior Double-Nonsmoking

[Advanced Floor]Superior Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Superior Double-Nonsmoking

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Moderate Double-Nonsmoking

[Advanced Floor]Moderate Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Moderate Double-Nonsmoking

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Hotel JAL City Haneda Tokyo West Wing

  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1201)
The price is €104
for 1 night
for 1 night
11 May - 12 May
Hotel JAL City Haneda Tokyo West Wing

About this property

Hotel JAL City Haneda Tokyo

Hotel with free airport shuttle, near Tokyo Bay
Along with a restaurant, this hotel has self parking and a microwave in a common area. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel JAL City Haneda Tokyo offers 308 air-conditioned accommodations with coffee/tea makers and complimentary slippers. 26-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Hotel JAL City Haneda Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Tokyo Bay and 13 minutes from Tokyo Big Sight
  • Free airport shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A roundtrip airport shuttle is free at scheduled times. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel JAL City Haneda Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Cafe＆Dining HARUHORO – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:00 PM to 12:30 AM at scheduled times
  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,320 for children
  • A restaurant

Restaurants on site

  • Cafe＆Dining HARUHORO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must be age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1320 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal
Hotel Jal City
Hotel Jal City Haneda Tokyo
Jal City
Jal City Haneda Tokyo
Jal Hotel
Hotel JAL City Haneda Tokyo Japan
Jal City Haneda Tokyo Hotel
Hotel Jal City Haneda
Jal City Haneda

Hotel JAL City Haneda Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 991 out of 1595 reviews
Rating 8 - Good. 426 out of 1595 reviews
Rating 6 - Okay. 121 out of 1595 reviews
Rating 4 - Poor. 34 out of 1595 reviews
Rating 2 - Terrible. 23 out of 1595 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

The room we stayed was small but good layout using small floor space, so it was quite comfortable. The free shuttle bus service to Haneda Airport was great too. I would like to stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

jorge

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Takuro

Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
It's for Japanese business customers so best to know Japanese. Had trouble explaining how I want to use my Tmobile phone's international service to make calls in Japan. What prefix to use before their cell numbers.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Breakfast buffet is wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tianhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Aki, BEDFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very friendly and room was clean. I enjoyed the stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good amount of space.
Stayed 1 night in Jan 2025

4/10 Poor

Harumi

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
First time was excellent, but this second time was terrible; both the cabinet table and under mirror table are stained, shoehorn was broken. JAL has wonderful symbol in Japan, but I can't believe JAL hotel is like this!!
Stayed 1 night in Jan 2025

10/10 Excellent

kobashigawa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

carolina

Liked: Cleanliness
Disliked: Staff & service

Poor customer service

Bad customer service to deliver my luggage the next day in mt. Fuji. They promised my luggage would be delivered next day before noon. I waited at my hotel in mt Fuji , called front desk and the employer didn’t want to give any information about my luggage. Just told me : “wait , your luggage will be there at the end of the day”! I had an itinerary, delivery luggage works very well in Japan but the employer was rude and he didn’t even want to give his name, had a train ticket to another town and couldn’t go because the employer that didn’t have any info. Hung up on me when I asked again for his name. Don’t be rude to guests , explain where is the luggage which arrives very late to my hotel in mt Fuji . Don’t recommend to anyone. Japanese customer service and hospitality are not like that.
Stayed 1 night in Jan 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Our stay was fantastic!.
Stayed 2 nights in Jan 2025

10/10 Excellent

YUTAKA

Stayed 1 night in Jan 2025

8/10 Good

Lum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Very comfortable. Nice, helpful, excellent staff. Delicious hotel breakfast. Highly recommended.
Stayed 1 night in Jan 2025

8/10 Good

Keiichi

Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not so big but complete with all the amenities, tea and coffee, pajamas also iron and hair dryer. The room and bathroom clean and comfort, staffs really nice and helpful. The hotel provide shuttle service to the airport, this hotel highly recommend. You
Stayed 1 night in Jan 2025

8/10 Good

YOSHIYUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tomoka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Jan 2025

10/10 Excellent

Maxine

Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Stayed 1 night in Jan 2025

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

2/10 Terrible

AJ

Stayed 1 night in Jan 2025

10/10 Excellent

neena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good. The shuttle service adds lots of value. Staff friendly and the hotel has everything a visitor needs
Stayed 1 night in Jan 2025