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Hotel JAL City Tokyo Toyosu

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel JAL City Tokyo Toyosu

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets
Lobby lounge
In-room safe, blackout curtains, free WiFi, bed sheets
Property amenity
City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi
  • Breakfast available
  • Air conditioning

Explore the area

Map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • teamLab Planets TOKYO
    4 min walk
  • Toyosu PIT
    5 min walk
  • Ariake Arena
    11 min walk
  • Tokyo (HND-Haneda)
    20 min drive

Room options

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

[Upper Floor] Moderate Twin Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

  • Sleeps 1
  • 1 Single Sofa Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Superior Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Single Sofa Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Single Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Single Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

  • City view
  • Sleeps 4
  • 2 Single Beds

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About this property

Hotel JAL City Tokyo Toyosu

Hotel connected to a railway/underground station in Koto with a 24-hour front desk
A restaurant, self parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch LCD televisions come with digital channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel JAL City Tokyo Toyosu. During your stay, you'll be connected to a railway/underground station and just a quick walk from teamLab Planets TOKYO. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from teamLab Planets TOKYO and 5 minutes on foot from Toyosu PIT
There's a restaurant on site. Public spaces have free WiFi. Hotel JAL City Tokyo Toyosu also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
汐待茶寮 – On-site buffet restaurant.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2400 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 647 reviews" "
Rating 8 - Good. 187 out of 647 reviews" "
Rating 6 - Okay. 29 out of 647 reviews" "
Rating 4 - Poor. 20 out of 647 reviews" "
Rating 2 - Terrible. 7 out of 647 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ping Ghi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

wai keung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

John, Carson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very convenient with many train stations nearby. Also parking if you have a car.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
Food was average, salad dry not fresh & hardly any vegetables with the meals from the restaurant. So more healthy choices would be nice. Otherwise the accommodation & transport availability was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Chui San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is a bit grumpy at night but day time is good enough and friendly. Very convenience to have Lawson just downstairs so we arrived late and not much restaurants nearby , at least can get some food at the convenience store.
Stayed 1 night in Aug 2024

8/10 Good

Makoto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You have to pay for additional coffee in your room
We had a good stay at this hotel. Location was good, view from the window was good, and clean. The room was a bit small to comfortably walk around, with the side of the bed almost touching the wall. The room amenities were fine, but you could only have 1 coffee serving to drink. We requested for additional coffee but was told to pay for it. I think that's the 1st time in my life to be told to pay for coffee in the room. Anyway, the buffet breakfast was nothing special. A bit disappointed that they didn't have more fresh seafood options considering that the famous fish market was only a few steps away.
Stayed 1 night in Aug 2024

10/10 Excellent

luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房大 地點方便 有自己便利店
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Carson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ready to help with all your requests.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Luz G

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great! Check in process was easy, rooms cleaned daily, staff is nice and professional and they have 2ply toilet paper (nice touch).
Stayed 5 nights in Jul 2024

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 3 nights in Jul 2024

10/10 Excellent

Hooi Theng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and new, walking distance 2 blocks to sushi dai, get ticket at 5am then having breakfast after at 6am, went to hot springs after that. Hard to find a place to eat for late night dinner around the hotel but walking distance to La la port about 20 minutes
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to transportation, staff is fast and always available and ready to help! Very clean and service was nice ! Hotel rooms are perfect ! If I could give 10 stars I would this hotel made my stay in Tokyo amazing ! Safe area too
Stayed 4 nights in Jul 2024

10/10 Excellent

John, Carson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is okay for the price. The room is small but clean. There are only a few dining options downstairs, which is not ideal. We encountered an issue during check-in because they only provided breakfast coupons for two people, even though I had paid for three. The problem was resolved with the help of Expedia.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cheong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for what was planned for first two days of my itinerary for teamLab planets, toyosu fish market and the tuna auction, Senkyaku Banrai Rooftop Footbath, Divercity with Gundam statue...also staff was excellent and helpful...many thanks to Gurung and her manager for resolving a mistake that was made to the room as well..would recommend and come back again
Stayed 2 nights in Jul 2024

10/10 Excellent

Mayuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kazutaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to multiple stations and very nice clean cozy room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mai, Riverview

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how spacious the room was and the humidifier. Everything about the hotel was amazing. Thanks for a great stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, very convenient location for my trip
Stayed 3 nights in Jul 2024

8/10 Good

Yugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024