Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Japanese garden
Executive Garden Suite, Non Smoking | Frette Italian sheets, premium bedding, down duvets, minibar
Front of property
Executive Garden Suite MUSOU-AN,  Non Smoking | Bathroom | Combined shower/bathtub, deep-soaking bathtub, designer toiletries
Executive lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Hotel New Otani Tokyo
    10 min walk
  • Tokyo Imperial Palace
    16 min walk
  • Tokyo Midtown
    4 min drive
  • Tokyo (HND-Haneda)
    32 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

EXECUTIVE HOUSE ZEN Premium Deluxe Room, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Junior Suite, Non Smoking

  • 67 sq m
  • Sleeps 2
  • 1 Queen Bed

EXECUTIVE HOUSE ZEN Standard Double Room, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Garden Suite, Non Smoking

  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Standard Twin Room, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Garden Suite MUSOU-AN, Non Smoking

  • 115 sq m
  • Sleeps 2
  • 1 Double Bed

EXECUTIVE HOUSE ZEN Deluxe Double Room, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Luxury hotel connected to a shopping centre in Chiyoda with 20 restaurants
20 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, 10 coffee shops/cafes and spa services.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers 87 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE GOLDEN SPA NEW OTANI. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN. During your stay, you'll be connected to a shopping centre and just a quick walk from Hotel New Otani Tokyo. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 20 restaurants, 10 coffee shops/cafes and 6 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to body treatments, reflexology or massages at THE GOLDEN SPA NEW OTANI
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 1-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers its guests a full-service spa, an indoor pool, and a seasonal outdoor pool. There are 20 restaurants and 10 coffee shops/cafes on site. You can unwind with a drink at one of the 6 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN. An airport shuttle during limited hours is available for a fee. Self parking is free.

This 5-star Tokyo hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 13 January 2025 to 14 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

  • The seasonal pool will open on 12 July and close on 07 September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 288 reviews" "
Rating 8 - Good. 37 out of 288 reviews" "
Rating 6 - Okay. 5 out of 288 reviews" "
Rating 4 - Poor. 5 out of 288 reviews" "
Rating 2 - Terrible. 0 out of 288 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, executive lounge amenities, friendly and enthusiastic staff, and beautiful views.
Stayed 1 night in Jul 2024

10/10 Excellent

Bahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, amazing service and amenities.
Stayed 6 nights in Jun 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Margit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive house zen was fabulous in all aspects during our stay. The staff went way beyond their duties to help us procure concert tickets. Everyone was very polite and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

kaiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Minh-Chau, Milpitas

Stayed 3 nights in Apr 2024

6/10 Okay

CARLOTTA

Stayed 3 nights in Apr 2024

10/10 Excellent

Heriberto

Stayed 4 nights in Mar 2024

10/10 Excellent

KAZUHISA, Rancho Mirage

Stayed 6 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, one of the best hotels I’ve stayed in, staff is very friendly, the room is spacious and VERY comfortable, great amenities and details.
Stayed 4 nights in Feb 2024

10/10 Excellent

KAZUHISA, Rancho Mirage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Breakfast is Excellent
Stayed 6 nights in Feb 2024

10/10 Excellent

yekta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing, will be back 5 stars
Stayed 7 nights in Jan 2024

10/10 Excellent

Melvin, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were very pleasant, room was of a good size. Fantastic views over the city. Very nice breakfast restaurant, including a lounge offering free food and drink. Definitely recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Masaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Great food and beverages at the Zen lounge. Excellent stay indeed.
Stayed 1 night in Jul 2023

10/10 Excellent

Fuyumi

Stayed 1 night in Jul 2023

10/10 Excellent

DROR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind and impressive staff from the fabulous executive private team to the resteraunts waters giving the luxurious experience we we're looking for as a family, we thank you you all again for making our Tokyo advanture so wonderful
Stayed 10 nights in Jun 2023

10/10 Excellent

Mo

Stayed 2 nights in May 2023

10/10 Excellent

MIKE

Stayed 3 nights in Apr 2023

10/10 Excellent

MIKE

Stayed 2 nights in Apr 2023

8/10 Good

YAKOV

Stayed 13 nights in Mar 2023

10/10 Excellent

Jiyeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuffs are very professional and room is amazing. Enjoyed stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Melinda

Stayed 4 nights in Mar 2023

10/10 Excellent

naoko

Stayed 1 night in Feb 2023