"Check in is a breeze and the staffs are polite and very helpful. Hotel located on the quiet part of the city but right above a subway station. There a ... " More
26 Jan 2019 by Villa Fontaine Roppongi Manager
Dear Mr./Ms. E, Thank you very much for choosing to stay at the Villa Fontaine Roppongi and for taking the time and to share with us your comments about your recent stay. First of all, I wanted to take this opportunity and thank you for the feedback shared. It is always encouraging for us to receive our guests’ feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all our guests your comments are extremely valuable to us. Further to your comments, we were very sorry to hear that you were not satisfied with the bed and breakfast selection. We very much rely on feedback from our guests in order to constantly improve our products and services in the hotel. Once again, thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Roppongi in the future. With kind regards, Villa Fontaine Roppongi Manager
Hotel Villa Fontaine Grand Tokyo - Roppongi offers its guests a vending machine, multilingual staff, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Hotel Villa Fontaine Grand Tokyo - Roppongi also features dry cleaning/laundry services, a front desk safe, and a lift. Parking is available for a fee. Smoking is allowed in designated areas at this Tokyo hotel.
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Hotel Villa Fontaine Grand Tokyo - Roppongi offers 189 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 2:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.