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Hyatt House Tokyo Shibuya

4.0 star property

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Photo gallery for Hyatt House Tokyo Shibuya

Indoor pool
Room, 1 King Bed, City View | View from room
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Shibuya Crossing
    ‪6 min walk‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo Imperial Palace
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

King Room with Sofa Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room with Sofa Bed

Twin Room with Sofa Bed | In-room safe, desk, laptop workspace, blackout curtains

Twin Room with Sofa Bed

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room (with sofa bed)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Twin Room (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Twin Room (with Day Bed)

  • 53 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • 85 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is €920
for 1 room
includes taxes & fees
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About this property

Hyatt House Tokyo Shibuya

Central Tokyo hotel connected to a shopping centre, a quick walk to Shibuya Crossing
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and dry cleaning. Change of towels is available on request
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with espresso makers. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
With your stay at Hyatt House Tokyo Shibuya, you're connected to a shopping centre and just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Hyatt House Tokyo Shibuya offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 2500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 132 reviews
Rating 8 - Good. 14 out of 132 reviews
Rating 6 - Okay. 3 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2024

10/10 Excellent

Jesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay. The staff was excellently accommodating and made us feel welcome. They took care of our every need. The room was perfect and comfortable! The location was perfect for everything we did. It was a great experience! Thank you so much!
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

sandra

Stayed 2 nights in Nov 2024

6/10 Okay

Ji young

Stayed 1 night in Nov 2024

8/10 Good

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast experience is quite overpriced and a bit underwhelming. Otherwise I’d give it 5 stars.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly enjoyed our time at Hyatt House. We stayed at three other hotels throughout our trip and this one was the best! The rooms are clean and new. We had views of the park. The staff were great (such as Rie and Reina) and if they didn’t know something, they looked it up. The hotel restaurant had great views and a great breakfast buffet. It was so close to the famous Shibuya crossing, just about 10 minutes walking. The area was new, which had its own pros and cons. The pros were that the area was so quiet it felt like this was our own corner of Tokyo, and it felt safe, there is even a park nearby. There is a grocery and pharmacy in the next building over and you can get to them and other restaurants and the train station all without crossing the street but via the walkways on the second and third floors. The cons is that it is still up and coming and I’m sure this is just a brief period before more businesses come in. There are also some limited choices for restaurants in the immediate area, which again, I’m sure will change soon. It’s hard for taxis or Ubers to find the hotel but the hotel has a webpage specifically for helping them get you directly to the door. Given that we stayed for a whole week, the kitchenette, the microwave, the fridge, the stove, and the laundry in-unit all came in handy. Also, love that the hotel slippers, toothbrush, toothpaste, hair brush, etc were all complimentary. Can’t say enough great things about this hotel!
Stayed 7 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean, modern, quiet, spacious, and hotel offered a beautiful indoor pool and hot tub, fitness room, washer and dryer in the room along with a stove and other conveniences. The restaurant breakfast was delicious and offered an array of healthy breakfast fare! Location was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the quiet side of Shibuya station, washer:dryer and nepresso coffee maker were a plus. Very convenient location as it's close to the train and restaurants
Stayed 6 nights in Nov 2024

10/10 Excellent

Van

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location l. Washer/dryer ensuite is a bonus. The hotel has everything you need for a comfortable stay. Its a home with all the hotel ammenities
Stayed 5 nights in Nov 2024

10/10 Excellent

Yitian, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have better taxi instructions, because GPS on many taxis have problem locate the exact location of the hotel with its address, always took me to Sakura Stage. And it would be helpful to have a sign to indicate taking the escalator down to the taxi stand on the ground floor at 2/F exit.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect.
Stayed 7 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Friendly staff. Great location. Seems like a new building. Spacious rooms with laundry and kitchen
Stayed 2 nights in Oct 2024

10/10 Excellent

CHI CHING JASON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new hotel, the room was sparkling clean and quite spacious when compared to other hotels in Tokyo. It’s very close to Scramble Square It’s quite hard to find the hotel at first But, it’s very close to the JR station if you walk around and find the way
Stayed 5 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, place is a decent size
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and beautiful property. Everything is brand new and in pristine condition. The washer and dryer unit and complete kitchen in the room was very convenient. Excellent location close to many attractions, restaurants, and transportation. One of the best hotels that we have ever stayed at in a city!

10/10 Excellent

Tin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and the rooms were spacious for the three of us. We would totally revisit and stay again. Absolutely loved the facilities and the very helpful and courteous staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan, Irvine

Travelled with family
Liked: Amenities
Well, located for walking and shopping in Shibuya. Pretty decent, but not great breakfast buffet… But reasonably priced. Excellent staff. Pretty good fitness center with water dispenser. Construction in the city below makes it a little hard to get to via taxi or walking, but once you know what to do it's fine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Stayed 11 nights in Sep 2024

10/10 Excellent

Alaba

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a great stay. The staff were so sweet and helpful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Hyungmi

Stayed 5 nights in Sep 2024