Imperial Hotel, Tokyo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Hotel, Tokyo

Lobby
Point of interest
Imperial Floor Junior Suite Twin | 1 bedroom, premium bedding, down duvets, in-room safe
Lobby
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    2 min walk
  • Imperial Garden Theatre
    7 min walk
  • Tokyo International Forum
    9 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

Tower Building Standard Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 2 Single Beds

Tower Building Standard Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Double, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building Standard Double NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 1 Double Bed

Tower Building Standard Double NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 1 Double Bed

Tower Building Premier Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 2 Single Beds

Tower Building Premier Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 3
  • 2 Single Beds

Tower Bldg GINZA VIEW Suite Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • Sleeps 4
  • 4 Single Beds

Tower Bldg GINZA VIEW Suite Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 2 Single Beds

Tower Bldg Pent House Suite Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 2 Single Beds

Main Building Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Tower Bldg Pent House Suite Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 2 Single Beds

Tower Bldg Pent House Suite Double NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 1 Double Bed

Tower Bldg Pent House Suite Double NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Twin

  • 54 sq m
  • Sleeps 4
  • 2 Large Single Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

Imperial Floor Deluxe Suite King

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 115 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

Main Building Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Junior Suite Park View Twin

  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Large Single Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds

Main Building Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds

Main Building Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Imperial Floor Junior Suite Twin

  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Main Building Superior Twin

  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds

Main Building Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor Standard Twin, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Main Building Deluxe Room-non smoking

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Main Building Imperial Floors Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Junior Suite Twin Non Smoking

  • Sleeps 3
  • 2 Double Beds

Imperial Hotel Tower Service Apartment Studio Twin Non Smoking - Housekeeping and Amenity limited service

  • Sleeps 2
  • 2 Single Beds

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Regular floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Main Building Regular floor Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 3
  • 1 King Bed

Main Building Regular floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Tower Building High Floor Penthouse Suite King Non Smoking(From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Premiere Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Imperial Hotel, Tokyo

Family-friendly Tokyo hotel connected to the convention centre, steps from Hibiya Park
This hotel features 8 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, 2 coffee shops/cafes and a sauna are on-site.
Imperial Hotel, Tokyo offers 651 accommodations with DVD players and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
The shopping around Imperial Hotel, Tokyo gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ginza Six. Free WiFi in public areas, 8 restaurants and 2 bars are available.
  • Free WiFi
  • Enjoy French cuisine at Les Saisons, one of the property's 8 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Hibiya Park and 12 minutes on foot from Tokyo Imperial Palace
  • Airport, railway station and local-area shuttle service available for a fee
Imperial Hotel, Tokyo offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Les Saisons – This fine-dining restaurant specialises in French cuisine. Reservations are required.
The Imperial Viking Sal – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Kamon – This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,500 to 6,700 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (344 square foot of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 8 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5500 to 6700 per person
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self-parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Imperial Hotel, Tokyo offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Guests are charged the listed facilities fee per entrance to access the pool and fitness centre. The facilities fee is waived for guests booked in Imperial Floor room types.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1002 reviews" "
Rating 8 - Good. 101 out of 1002 reviews" "
Rating 6 - Okay. 22 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facility and service
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in the midst of Tokyo
One of the best hotel experience I've had. Accommodating and friendly. Nothing not-so-good to say except for the buffet breakfast. I feel it was too expensive for the limited choices available that time. The staff did not even bother to ask if we'd like coffee for starters. That being said, however, the quality of the food (fresh vegetables, etc) were very good. But still, a bit too pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe, breakfast buffet, and in room mini bar were very expensive, but it is expected as the hotel is high end. The service was magnificent. I especially liked the pharmacy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy and Refined.
Just a terrific place. Classic and refined. Even though Tokyo was really busy the hotel did not seem too touristy. Service was top notch. We never waited at the counter. They gsve us extra pillows and water. At least five employees greeted us every morning when we departed. Will definitely stay again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hôtel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Todd

Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service!
Stayed 3 nights in Jul 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decorated and good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Satoshi, Chiyoda

Stayed 1 night in Jul 2024

10/10 Excellent

JOEL, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for shopping and dining
Stayed 5 nights in Jul 2024

8/10 Good

Kaushal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but we didn’t get a double bed and the view was pretty average. Also the bathroom was very small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room service. They did my room 3 times in a single day. Every staff member greets you as you pass them with a very large bow. The room was very spacious. The bathroom is probably the best part. Very large, with a hot autofilling tub.
Stayed 5 nights in Jul 2024

6/10 Okay

John, Naples

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food and Bev options not very good and very expensive. Room rates are very fair and the rooms are modern and clean. The staff is exceptional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good in this hotel, especially all the staff, very kind and friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Miao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed, the service is amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a spectacular hotel, with incredibly attentive staff. Also love the Frank Lloyd Wright history and touches.
Stayed 3 nights in Jul 2024

8/10 Good

Adam

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Hung Chee Rufina, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customers services are excellent, with convenient location! Will stay there again for my next trip in Tokyo.
Stayed 3 nights in Jul 2024

10/10 Excellent

rosemary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel; prime location and excellent services.
Stayed 1 night in Jul 2024

10/10 Excellent

john, Tiburon

Liked: Cleanliness, staff & service, property conditions & facilities
The best in Japan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Location Condition Friendly staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional, though English service could definitely use some work. I love the amenities in the room!
Stayed 4 nights in Jul 2024