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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

40-inch flat-screen TV with satellite channels, TV, tablet
Exterior
40-inch flat-screen TV with satellite channels, TV, tablet
Exterior
Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast | Down duvets, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪3 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Superior King with the Club Lounge Access and Breakfast

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 70 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

Down duvets, minibar, in-room safe, individually decorated

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Keio Plaza Hotel Tokyo Premier Grand

Luxury hotel with 11 restaurants and free breakfast
11 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, 3 coffee shops/cafes, self parking and coffee/tea in a common area are on-site.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Keio Plaza Hotel Tokyo Premier Grand. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at スーパーブッフェ　グラスコート, a buffet restaurant that serves Fusion cuisine
  • Self-parking available for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Yoyogi Park
  • Airport shuttle service available for a fee
There are 11 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A fitness centre, a library, and a vending machine are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
スーパーブッフェ　グラスコート – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
フレンチ＆イタリアン　デュオ・フルシェット – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.
鉄板焼　やまなみ – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
和食　かがり – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司　久兵衛 – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • スーパーブッフェ　グラスコート
  • フレンチ＆イタリアン　デュオ・フルシェット
  • 和食　かがり
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 47 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 444 out of 553 reviews
Rating 8 - Good. 78 out of 553 reviews
Rating 6 - Okay. 15 out of 553 reviews
Rating 4 - Poor. 9 out of 553 reviews
Rating 2 - Terrible. 7 out of 553 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in club room, a large room with great views.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel. Will stay here again and make sure you try the sushi restaurant!
Stayed 1 night in Jan 2025

10/10 Excellent

Kudzani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, facilities staff
Stayed 3 nights in Jan 2025

10/10 Excellent

ai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility! It is so convenient for shopping and dining.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this wonderful property on the quiet side of Shinjuku Station. A nice buffet breakfast was included in our stay, and we had a view of the Government Building next door which was lit up at night. Room was comfortable and clean. We were on one of the executive levels, which gave us access to an excellent club area. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine, Ashgrove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay at, particularly the premier grand suites with so much included. Everything felt so luxurious and comfortable and the food in all of the restaurants is excellent. I will note that there was no where in the room to hang your towels, which was odd, so we to get fresh ones everyday. And the laundry is not great at all. The machines don’t work well and the dryers are absolutely hopeless.
Stayed 4 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the access to the club room. Good for breakfast and afternoon tea.
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip, Killara

Liked: Staff & service, property conditions & facilities
The premier grand room that we stayed in was roomy and nicely refurbished. The Lounge is spacious, well staffed, food and drink choices are great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sreekrishnan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Will stay again in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lyris, Arcadia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 2nd time staying at Keio and it won’t be the last. Incredible service by all staff. Room was always clean. The shuttle to Disney was very convenient and comfortable. It’s walkable to everything in Shinjuku including various train stops around and the main Shinjuku station. We stayed for 8 days, all perfect at Keio.
Stayed 8 nights in Nov 2024

10/10 Excellent

Selena

Stayed 4 nights in Nov 2024

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Johanna, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful club experience. Two lounges to pick from all with great views. Nice large club room with nice amenities. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Malvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for our first visit to Tokyo. Very clean & comfortable with city views. We enjoyed the dining at the hotel, as well as, within easy walking distance. Also, the close proximity to the subway for exploring the city. Staff very helpful with recommendations, storing luggage, etc.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

Fantastic hotel. Great location and a fantastic view of the city.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was spacious and very comfortable. Lounge was superb. Love the view at the lounge and the breakfast spread.
Stayed 2 nights in Nov 2024

10/10 Excellent

Trimigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premier deluxe club room. Everything was exceptional and I wouldn’t hesitate to recommend this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for eleven nights and the room and services were outstanding! I highly recommend staying at this fantastic place!
Stayed 11 nights in Nov 2024

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire facility is top notch.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times in Tokyo

Excellent time in Tokyo at this hotel. In a good location in Shinjuku that’s far enough away but closer enough to be convenient. Breakfast was superb. Staff was friendly and helpful. Room was clean and the bed was extremely comfortable. We slept great here. Solid location. Plenty around to do. A small gym good enough for a light workout with some small weights and cardio equipment. For such a large hotel I was pleasantly surprised but the quality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Nov 2024

10/10 Excellent

Janet, Lutherville-Timonium

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 2 nights in Nov 2024