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Deluxe Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mandarin Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mandarin Corner Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oriental Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Corner King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental, Tokyo. During your stay, you'll be within walking distance of Tokyo International Forum. 9 restaurants, 2 bars and 2 coffee shops/cafes are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Options for a bite to eat or a relaxing drink include 9 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Indulge with aromatherapy, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, Pilates classes and fitness classes
  • Just a 3-minute drive from Tokyo Imperial Palace and a few minutes from Ueno Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mandarin Oriental, Tokyo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Mandarin Oriental, Tokyo

Friends (1)
5 out of 5

Über den Dächern

Großartige Aussicht über Tokio. Das Personal war sehr freundlich und aufmerksam. Leider Wi-Fi nur gegen hohe Gebühren.

Posted by on 18 Oct 2015

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Property Features

Mandarin Oriental, Tokyo offers its guests a full-service spa and a 24-hour health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. Event space at this hotel measures 5920 square feet (550 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mandarin Oriental, Tokyo. For a fee, parking is available. This 5-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: Kanda Station (0.7 km / 0.5 mi)
  • Metro station: Shinnihombashi Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Mandarin Oriental, Tokyo has 9 restaurants on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 20

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: JPY 22770 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

On-site parties or group events are strictly prohibited

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 8855 for adults and from JPY 4428 for children
  • Fee for in-room wireless Internet: JPY 1500 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1500 per night (rates may vary)
  • Valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Tokyo Hotel
  • Mandarin Oriental Hotel Tokyo
  • Mandarin Oriental Tokyo
  • Tokyo Mandarin Oriental
  • Chuo Mandarin Oriental
  • Mandarin Oriental Chuo
  • Mandarin Oriental, Tokyo Hotel Chuo
  • Mandarin Oriental, Tokyo Japan
  • Mandarin Tokyo
  • Mandarin Oriental Tokyo
  • Mandarin Oriental, Tokyo Hotel
  • Mandarin Oriental, Tokyo Tokyo
  • Mandarin Oriental, Tokyo Hotel Tokyo

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveller Gold List of the world's best places to stay.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.