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Randor Residence Tokyo Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Randor Residence Tokyo Suites

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi
Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi
Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub | Living area | Flat-screen TV
Reception
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Nippori Textile Town
    ‪15 min walk‬
  • Yanaka Ginza Shopping Street
    ‪3 min drive‬
  • Ueno Park
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area | Flat-screen TV

Family Suite, 3 Bedrooms

  • 82.0 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed, 7 Single Futons and 1 Single Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Individually decorated, individually furnished, soundproofing, free WiFi

Deluxe Suite, 3 Bedrooms

  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 4 Single Beds, 7 Single Futons and 1 Single Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 33.0 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 35 sq m
  • Studio
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area | Flat-screen TV

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 48 sq m
  • Studio
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area | Flat-screen TV

Exclusive Suite, Multiple Bedrooms, Accessible

  • 82 sq m
  • 2 bedrooms
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed and 8 Single Futons

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 41 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 100 sq m
  • Studio
  • Sleeps 10
  • 2 Double Beds and 6 Single Futons

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About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Randor Residence Tokyo Suites. During your stay, you'll be within walking distance of Yanaka Ginza Shopping Street. Free WiFi in public areas and concierge services are available. This comfortable aparthotel has 11 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a washing machine, a flat-screen TV and a fridge
  • Free WiFi and wired Internet
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 5-minute drive from Sensoji Temple and a few minutes from Ueno Park
Randor Residence Tokyo Suites offers its guests concierge services, express check-in, and express check-out. Public spaces have free WiFi and wired Internet.

This 3-star Tokyo aparthotel is smoke free.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Randor Residence Tokyo Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 171 reviews" "
Rating 8 - Good. 44 out of 171 reviews" "
Rating 6 - Okay. 20 out of 171 reviews" "
Rating 4 - Poor. 7 out of 171 reviews" "
Rating 2 - Terrible. 12 out of 171 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, room comfort
Not far from subway and restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Korrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very enjoyable for our family vacation!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Great hotel
It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
The experience around Tokyo was amazing and wonderful. We got everything we needed and so much more.
Stayed 11 nights in Jul 2024

6/10 Okay

ks

Disliked: Cleanliness, amenities
Overall unclean in the Japanese hospitality standard. Very noticeable stains on walls (especially kitchen area). Bedsheets had various stains, some towels did not smell fresh and had holes in it. Zero housekeeping during stay. Room was spacious though.
Stayed 5 nights in Jul 2024

2/10 Terrible

Janna

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. 7/11 right outside makes it even better.
Stayed 9 nights in May 2024

10/10 Excellent

Rebecca, Torrance

Liked: Cleanliness, property conditions & facilities
Good clerk.
Stayed 1 night in May 2024

10/10 Excellent

Christopher, Bunyola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very big space, confortable beds, nice big dinning table, clean.
Stayed 1 night in Apr 2024

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

CHERRY

Travelled with family
Disliked: Amenities
Stayed for five nights and the place is close to train stations and have convenient store just infront of the hotel.. the only thing I didn't like was the futons have blood stains and the room is not cleaned up enough. It's dusty on top of the air conditioner and they didn't have enough towels for the people I included in the reservation.. I would be nice if they have house keeping service at least every other and add more towels and kitchen towels too.
Stayed 6 nights in Mar 2024

6/10 Okay

Larissa, University Place

Travelled with family
Disliked: Property conditions & facilities
Staff were friendly. The room was very large completed to other locations we stayed but there was a distinct smell like sewage in one area that was very strong. We liked that it was close to the subway and 7-11. It would have been helpful to have a few more towels or a standing mirror somewhere. Our flight was delayed 20 hours and the hotel said they do not refund even though we couldn’t arrive on time.
Stayed 3 nights in Mar 2024

8/10 Good

KAY MENG

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stay 3 nights in this apartment hotel. Front desk open only normal hours and staff was friendly to guide us on self-check-in. Room size was ok for 5 adults, it's clean and beddings are comfortable. The room comes with a pantry well-equipped with 2-in-1 oven, fridge, stove, sink, cups, plates & cutlery and washer. Minor drawback is that there is no complimentary drinking water, coffee/tea, and there is no daily cleaning services nor amenities which is typical for apartment type hotel, but it's ok as we're staying only 3 nights. There is limited eateries/restaurant in the vicinity but there are a couple of of 24hr convenience stores nearby. As we're driving, we are able to park our car in the small pay car park beside the hotel, so it's quite convenient though the parking fee is a little expensive as in the case of most part of Tokyo, especially in the city area. Overall, we're happy with our stays and will consider the hotel for our future trip.

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
We chose this because they had a room that would fit the 5 of us. It wasn't fancy, but it was convenient, clean and well run.
Stayed 3 nights in Jan 2024

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Stayed 6 nights in Nov 2023

10/10 Excellent

Charleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right across 7-11, great place for a family. Spacious and provides the basic amenities. It’s about a 10-15min walk to mikawashima station and Machiya station about 5-7 min walk from apartment.
Stayed 6 nights in Nov 2023

8/10 Good

Naomi

Stayed 2 nights in Nov 2023

10/10 Excellent

Saar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are big, with all you need in them
Stayed 3 nights in Oct 2023

8/10 Good

Thanh

Travelled with family and small children
Liked: Property conditions & facilities
Place was fine, decent stay for 4 nights in Tokyo. The unit was a bit dirty (lots of dust in certain areas, stains on walls), and noise was a problem (can hear people talking and chairs scraping in adjacent units; party going on our first night, can hear lots of people running up and down the stairs, singing, and being rowdy until past 2 AM). Other than that, reception was helpful, no issues checking in or out, and unit is updated with good amenities.

10/10 Excellent

Masaaki

Stayed 1 night in Oct 2023

2/10 Terrible

Ali

Travelled with family
Disliked: Property conditions & facilities
Some of Beds and Towels already used by previous guests. . The flooring carpet too dirty to walk on without slippers or shoes. Booking was for 3 days but could not stay more than 30 minutes only to use the WIFI to make a new booking in another hotel before getting out and forgetting about the money, as it had been booked on non-refundable basis.
Stayed 3 nights in Oct 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great large rooms! Staff was very friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Debbie

Liked: Property conditions & facilities
Great place for a large room too! Front desk is super friendly! Would stay again!
Stayed 1 night in Aug 2023

10/10 Excellent

ann gee

Stayed 6 nights in Jul 2023

8/10 Good

REINA

Stayed 1 night in Jul 2023