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Shibuya Excel Hotel Tokyu

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from room
2 restaurants, breakfast served
Reception
2 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Shibuya Crossing
    3 min walk
  • Cerulean Tower
    6 min walk
  • Love Hotel Hill
    6 min walk
  • Tokyo (HND-Haneda)
    17 min drive

Room options

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, desk, blackout curtains

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin, Non-Smoking, 13 - 19F

  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, desk, blackout curtains

Semi Double Room Non-Smoking, 13 - 19F

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room with Park View - Non-Smoking

  • 22.3 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, desk, blackout curtains

Quad Room Non-Smoking, 7 - 12F

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, desk, blackout curtains

Triple Room Non-Smoking, 7 - 12F

  • 34 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, desk, blackout curtains

Excel Double Room - Non-Smoking

  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Bedroom

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Non-Smoking, 7 - 12F

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Excel Semi-Double Non-Smoking, 21 - 24F | Premium bedding, in-room safe, desk, blackout curtains

Excel Semi-Double Non-Smoking, 21 - 24F

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Non-Smoking, 7 - 12F

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, desk, blackout curtains

Premier Double Non-Smoking, 14 - 19F

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Fourth Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, desk, blackout curtains

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Cerulean Tower Tokyu Hotel

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1379)
The price is €411
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Cerulean Tower Tokyu Hotel

About this property

Shibuya Excel Hotel Tokyu

Hotel with 2 restaurants, steps from Shibuya Crossing
This smoke-free hotel features 2 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Shibuya Excel Hotel Tokyu offers 408 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Shibuya Excel Hotel Tokyu's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. Free WiFi in public areas, 2 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Shibuya Excel Hotel Tokyu. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power and water outage will take place on January 20, 2025 from 1:30-5:30 AM. All facilities that use power, including lifts will not be available during this time.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 952 out of 1386 reviews" "
Rating 8 - Good. 310 out of 1386 reviews" "
Rating 6 - Okay. 70 out of 1386 reviews" "
Rating 4 - Poor. 32 out of 1386 reviews" "
Rating 2 - Terrible. 22 out of 1386 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ELisabeth, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Next tons of shopping and subway stations. Right on the famous Shibuya crossing. Great service and access to all areas easily. Definitely recommend
Stayed 5 nights in Sep 2024

10/10 Excellent

Jamal, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. The most professional staff ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing , we loved it . Me and my fiance stayed for 3 days and everything was perfect ❤️the view outside of our room was gorgeous. Shibuya sky was a 5 min walk , shibuya 109 was a 2 min walk. Iciran ramen was also a 5 min walk . Def recommend staying here everything was close by
Stayed 3 nights in Sep 2024

10/10 Excellent

Godfrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful! Awesome view of shibuya crossing. Plenty to do in area near hotel! The Staff again was excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff is polite and very convenient location. Food options were great, easy access to transportation.
Stayed 6 nights in Sep 2024

10/10 Excellent

tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Our flight was delayed a day and hotel and hotels.com took great care of us and our reservation. Upon arrival greeting was great and location excellent for stay in Tokyo
Stayed 5 nights in Sep 2024

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good HQ
Stayed 7 nights in Sep 2024

10/10 Excellent

Sonia Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the best area of Tokyo!, just a few steps of Shibuya Crossing 😃👍, shopping and dining everything is just there, Ramen Restaurants, Sushi, souvenirs, Starbucks, shibuya sky, anime stores, Pokemon and Nintendo stores and much more!. for girls there’s a 109 building that is 8 floors of beautiful clothing just for girls 😃👍👍
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony, Steilacomm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the SHIBUYA crossing and right above the train station
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn, Corona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a wonderful surprise, right in the middle of the life of Shibuya, excellent shower, excellent breakfast, fun ride in the elevator. Thanks to the concierge!
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 6 nights in Sep 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel. Great service and facilities.
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was like a typical business hotel in the US and more spacious than many Japanese options. Breakfast was great with savory Japanese fare like curries, soup, and salad and some American fare. For the price they should include non dairy options like soy or oat milk for coffee and it would be the perfect breakfast buffet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff. It was a little pricey.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night layover. Bed is comfortable and it was easy to fall asleep. Check in and check out was easy and you could do it with a real person. Central location provided quick access to restaurants and shopping. Airport bus picked up at hotel. Great short stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Across the street from Shibuya Crossing, close to restaurants, shops, etc.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jacqueline

Stayed 5 nights in Sep 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Great hotel. Well located for usual tourist activities. Staff very friendly & accommodating. Didn’t use restaurants so can’t comment about them but overall our stay was delightful.
Stayed 6 nights in Sep 2024

10/10 Excellent

Lee

Stayed 3 nights in Mar 2024

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Thibaud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024