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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Room amenity
Down duvets, in-room safe, desk, blackout curtains
Exterior
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪3 min walk‬
  • Tokyo Tower
    ‪5 min drive‬
  • Meiji Jingu Shrine
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Family Twin Room Non smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

View all photos for Superior Double Room Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Female Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room Smoking

Interior

Deluxe Twin Room Smoking

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Family Twin Room Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Standard Family Twin Room Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Shibuya Tokyu REI Hotel

Hotel with a 24-hour front desk, steps from Shibuya Crossing
A restaurant, a microwave in a common area and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with a safe and complimentary slippers. Beds feature down duvets. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the location and the helpful staff
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
This location is just minutes away from all types of shopping, catering to both youth and general needs. Its proximity to Shibuya Station also provides convenient access to JR express trains to Narita and Haneda airports. If you want to catch airport buses to either Narita or Haneda airports there is a bus area catering this.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Quiet & Clean Hotel In Shibuya
Great hotel with friendly staff and fair prices. Highly convenient to everything in Shibuya, including the scramble crossing, Harajuku, transit, etc. As a tall person (6’3”), the room I received took some getting used to. The bed was comfortable enough. The bathroom was tiny though. The building was pretty quiet during my stay. My room faces the street and it wasn’t very loud. The hall and neighboring room were quiet as well. All in all, this hotel is very good and I would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location. Close to train station, shops, dining, tours etc. super small rooms with tiny bathrooms. This was the only down side.
Stayed 6 nights in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Japan and this place was absolutely the best. The train system is right outside, couldn’t be more convenient
Stayed 8 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in the heart of Shibuya, within walking distance of the train station, Shibuya Crossing, shops, and restaurants. Despite this, the rooms were quiet. The breakfast was varied and tasty.
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in Shibuya and next to a BIC camera store with macdonalds Hotel is old but they try to upkeep it clean and neat
Stayed 1 night in Dec 2024

6/10 Okay

Carlie

Travelled with family and small children
Very very small rooms. Not good if you have a family. Great location. No lift to reception, only escalators
Stayed 4 nights in Dec 2024

10/10 Excellent

Herrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! This hotel is located a short walk from the Shibuya scramble crosswalk with plenty of restaurant, store, and transit options nearby. The hotel lobby is not at ground level, you need to take an escalator (or stairs) down to get to the front desk. So, as a family of 5 with lots of luggage, that meant repeated escalator trips to bring the luggage down to the lobby. Is what it is. The staff were consistently very polite, pleasant, and professional. Check-in was painless. They all spoke English to varying degrees. The rooms were very clean, and have everything you need, but are very cramped once you put 2 or 3 people and their attendant luggage into them. The view was of a very busy commuter train line. You could watch and hear them rolling by, and I opened the window to hear them better. It just added to the Tokyo vibe for me. Breakfast is not included, but an evening snack with beverages is. We elected not to pay the equivalent of a total of 80 Canadian dollars for their breakfast, only to listen to 3 picky kids complain about the food choices. Happily, there is a McDonald's a one minute walk from the hotel, so the gang was fed for the equivalent of $30. Other hotel amenities included laundry facilities and vending machines in a room in the 5th floor. Overall, for the location, the hotel is a very good value. Just keep in mind that everything in Japan is basically the same price as it is in Canada - expensive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Staff & service, amenities, property conditions & facilities
Clean, good location being right next to Shibuya Station. In walking distance for shopping & dining.
Stayed 4 nights in Dec 2024

8/10 Good

Eacham, Zetland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, this is close to all the activities and sites around Shibuya.
Stayed 1 night in Dec 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amelia, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Shibuya station and not far from Shibuya scramble crossing. Room was very clean and reasonable size
Stayed 8 nights in Dec 2024

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good breakfast, good location
Great location. Friendly staff. Room was a tad bit small but we weren't in the room for long. Breakfast was good. I would stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel staff where very friendly and the hotel is baby friendly
Stayed 4 nights in Dec 2024

6/10 Okay

Matthew, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Waking distance from Shibuya station to many F&B options and shopping. Hotel decent however very small in space. We were 3 pax and had 2 large luggage with 1 hand carry and had to be creative on how we should have it opened to have access to our clothes. Breakfast was provided and was a simple spread, so it was a good quick meal before running out of the hotel for our trip. The hotel serves it purpose for sleep, shower and meal.
Stayed 3 nights in Dec 2024

10/10 Excellent

Remy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful breakfast buffet and enjoyed the afternoon drinks and snacks that were included. The location is perfect, close to the scramble and Miyashita park, but not in the high traffic walking area.
Stayed 1 night in Dec 2024

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Jocelyn

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not worth the money. Room was unclean with stains on the carpet and stains on the sheets. Parts of the carpet coming up and furniture falling apart. Cups in the bathroom appeared to be dirty as well. Bathroom reminds me of a cruise ship bathroom. Room is small but gets the job done. Room is also very hot and you can’t adjust the temperature below 68 degrees. It didnt feel like 68 degrees it’s felt like 80 degrees. Happy I only stayed one night. Staff were nice though
Stayed 1 night in Dec 2024

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4-night stay was excellent as were all of the staff that assisted us. The property was impeccable and we felt very much at home during out stay. The area was close to convenience stores, as well as walkable to nearby metro stations, restaurants, and plenty of shopping. For our first time in Tokyo, I am very satisfied with this property.
Stayed 4 nights in Nov 2024

8/10 Good

Con, Quezon City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and easy to find
Stayed 4 nights in Nov 2024