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Smile Hotel Tokyo Ayase Ekimae

3.0 star property

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Photo gallery for Smile Hotel Tokyo Ayase Ekimae

Lobby sitting area
Property entrance
Reception
In-room safe, desk, blackout curtains, free WiFi
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
4-8-5 Kosuge Katsushika-ku, Tokyo, Tokyo-to, 124-0001
  • Sensoji Temple
    ‪7 min drive‬
  • Tokyo Skytree
    ‪9 min drive‬
  • Ueno Park
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Single Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Single Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi Double Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Semi Double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Single Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Semi Double Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Double Room, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Smile Hotel Tokyo Ayase Ekimae

Hotel in Tokyo with 24-hour front desk and restaurant
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Smile Hotel Tokyo Ayase Ekimae offers 168 air-conditioned accommodations with a safe and complimentary slippers. 19-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Smile Hotel Tokyo Ayase Ekimae, you'll be close to Tokyo Skytree. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • 7 minutes by car from Sensoji Temple and 9 minutes from Tokyo Skytree
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Smile Hotel Tokyo Ayase Ekimae also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Smile Hotel Tokyo Ayase Ekimae has a restaurant on site.

Languages

Chinese (Mandarin), English, German, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 980 for adults and JPY 540 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 980 for adults and from JPY 540 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ayase Hotel
Ayase Kokusai
Ayase Kokusai Hotel
Ayase Kokusai Hotel Tokyo
Ayase Kokusai Tokyo
Ayase Kokusai Hotel Japan/Tokyo - Katsushika
Smile Tokyo Ayase Ekimae Tokyo
Smile Hotel Tokyo Ayase Ekimae Hotel
Smile Hotel Tokyo Ayase Ekimae Tokyo
Smile Hotel Tokyo Ayase Ekimae Hotel Tokyo

Smile Hotel Tokyo Ayase Ekimae Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 538 reviews
Rating 8 - Good. 244 out of 538 reviews
Rating 6 - Okay. 114 out of 538 reviews
Rating 4 - Poor. 36 out of 538 reviews
Rating 2 - Terrible. 10 out of 538 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, location was good, quite small room for two, especially with large suitcases. Desk and chair weren't made with taller individuals in mind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shadai Monai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel was exactly as advertised. Staff were friendly even with me coming and going all the time. It was in a nice area easy to get to from the airport and easy to get to the train station. Excellent shopping and food options. ATM very nice at 7-11. Second hand store up the street was excellent . 10/10 would stay again
Stayed 8 nights in Aug 2024

6/10 Okay

Steven

Liked: Staff & service
The room was fine, although everything about it felt dated or otherwise cheap (from the sliding wood window covers to the washlet). I was able to plug my Switch into the TV and play it, so that's a plus. The staff ranged from "fine" to "lovely," although the latter where the minority here. There were a couple vending machines in the hotel, one of which was in the same room as the laundromat, which had 3 (or 4, I forget) washing machines and dryers. I had a view of the Ayase station, so it's pretty close; there was also a 7-11 very nearby (as in, it's near enough that you can see it down the street when you walk out the hotel's front door), and a handful of other convenience stores within a 3-5min walk of the hotel. As with other Smile Hotels, you have to turn in your key when you leave the hotel, and that makes me feel like I'm being babysat (or otherwise 'watched'), so I don't care for that. Also, on my 2nd night, I could hear a neighbor's TV pretty loud; at one point, I think that person kicked the wall. Not sure what that was all about. So that's the kind of clientele this hotel has, I guess: loud-TV wall-kickers. But hey, come here for a day when you need to do some laundry.
Stayed 2 nights in Jun 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2024

10/10 Excellent

Donay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is a bit outdated but it’s still very clean and nice. We had a hard time with the ac but we were able to leave the window open for circulation. Rated as a 4 because of the surrounding area primarily. It’s super convenient to get around with the bus stops, train station, and a taxi service down the street. Dining options are pretty wide spread. Probably one of the best Yakiniku spots around the corner up some stairs. Perfect place to just explore. Highly recommend just for that factor.
Stayed 2 nights in Nov 2023

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very considering. We can borrow umbrella, scale, trolley very easy.
Stayed 6 nights in Sep 2023

10/10 Excellent

MaryJane

Stayed 4 nights in Aug 2023

8/10 Good

Sumiko

Liked: Cleanliness, staff & service
Perfect for our stay: close to our friends and to transportation, and economical. Rooms are small and a bit worn, but clean. Front desk open 24 hrs which was convenient for us because we had late check in and early check out. Would recommend.
Stayed 4 nights in May 2023

10/10 Excellent

Manshan

Stayed 1 night in Jan 2023

6/10 Okay

Billy

10/10 Excellent

Kamijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is polite.The service is so good.Comfortable to stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Xavier Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels with smoking rooms is rare now, and i love that this hotel can accommodate that. The room is clean, and really quiet, can hardly hear anything from outside. Though i feel the room is a bit dark, and maybe needs more lighting. The breakfast buffet is also good. The only thing I did not like was that the information here in Expedia about parking is not correct. I was told that parking needs to be reserved when I was onsite already. The day i went, parking was already fully reserved. But they were prepared and have a printout of nearby coin parkings around the area. A bit hassle because I had to carry heavy stuff and walk a bit.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is so friendly.Very convient place and the management,facilities are good.We felt so much comfort staying there.
Stayed 1 night in Mar 2022

8/10 Good

Evangelina

Liked: Cleanliness, staff & service, room comfort
Satisfied...
Room and amenities is good and clean but space is not good.im satisfied the price is good and thank you.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent my first night in Japan here. Basically a fairly typical Japanese business hotel so fairly small but this didn't bother me as it had everything I needed and I don't spend much time at the hotel anyway. The location is very good in terms of access to public transport as the train station is directly opposite the hotel, and there are plenty of food and shopping options within walking distance. The staff were very friendly and attentive, they spoke good English and would do everything to help you out. It does take some time to commute to areas of Tokyo that most tourists visit such as Shinjuku, but consider that a good way to see the daily commute of the citizens. Overall I enjoyed my time here and would maybe not stay here again, just because I know a bit more about the layout of Tokyo, but I definitely wouldn't avoid it.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

4/10 Poor

W., Sydney, Australia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The Smile Hotel was quite different to what we had expected in the images. We had specified a non-smoking, double room in our booking. Upon checking in, we had been given a smoking room on a smoking floor, the bathroom smelled like someone had urinated in the bathtub. We brought this to the attention of a staff member at reception, who then told us that there were no other rooms available except a single room on a non-smoking floor, or a double room on a smoking floor. We informed him of the details of our booking (including the fact that I am an asthmatic) and presented our itinerary which clearly stated double room on a non smoking floor. It took about 30 mins at reception to then be told that there was a slightly bigger room (not single, not double) on a non-smoking floor which we opted to take. We were then told that this would be raised with the hotel manager. On the first night after midnight we moved our luggage to the slightly bigger non-smoking floor room, and then on the second night we again relocated to the correct room - which was apparently "not for sale". Having to move our luggage twice to relocate rooms on two consecutive nights, from two rooms which we did not book to one we finally booked, with no reimbursement for the nights we lost was not a good experience.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location for your visit. the breakfast buffet on the other had was a good value but most Item were cold.
Stayed 1 night in Sep 2019

8/10 Good

Jacqueline L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was so Close to the train station and had so many food and entertainment near by. Staff was very welcoming and attentive. Would come back !
Stayed 8 nights in Mar 2019

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in good location
Location is great, near lots of convenience stores, grocery market, lots of restaurants and the train station. rooms are clean, beds are comfortable, staff is excellent. Walls a little thin, so if you have noisy neighbors, you’ll hear them.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this hotel was on the fringes of the city. It was a slower pace than the inner city and it was coviniently located to the metro, covinient stores, and restaurants.
Stayed 5 nights in Mar 2019