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THE KNOT TOKYO Shinjuku

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for THE KNOT TOKYO Shinjuku

2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Front of property – evening/night
17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi
Park view
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
4-31-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Shinjuku Central Park
    1 min walk
  • Tokyo Metropolitan Government Building
    3 min walk
  • Shinjuku Sumitomo Building
    9 min walk
  • Tokyo (HND-Haneda)
    37 min drive

Room options

View all photos for 17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged)

17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

17 Sqm, Superior Twin Room, Park View (Bed Type: Single bed is arranged)

  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for 17 Sqm, Superior Queen Room, Park View

Down duvets, in-room safe, desk, free WiFi

17 Sqm, Superior Queen Room, Park View

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 20 Sqm, Deluxe Twin Room, Park View (Bed Type: Single bed is arranged)

20 Sqm, Deluxe Twin Room, Park View (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

20 Sqm, Deluxe Twin Room, Park View (Bed Type: Single bed is arranged)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for 14 Sqm, Standard Twin Room (Bed Type: Single bed is arranged)

14 Sqm, Standard Twin Room (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

14 Sqm, Standard Twin Room (Bed Type: Single bed is arranged)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 17 Sqm, Superior Twin Room (Bed Type: Single bed is arranged)

17 Sqm, Superior Twin Room (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

17 Sqm, Superior Twin Room (Bed Type: Single bed is arranged)

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 20 Sqm, Deluxe Twin Room (Bed Type: Single bed is arranged)

20 Sqm, Deluxe Twin Room (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

20 Sqm, Deluxe Twin Room (Bed Type: Single bed is arranged)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged)

21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

21 Sqm, Deluxe Triple Room (Bed Type: Single bed is arranged)

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for 14 Sqm, Standard Double Room

14 Sqm, Standard Double Room | Down duvets, in-room safe, desk, free WiFi

14 Sqm, Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 16 Sqm, Superior Double Room

16 Sqm, Superior Double Room | Down duvets, in-room safe, desk, free WiFi

16 Sqm, Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 17 Sqm, Superior Queen Room

Down duvets, in-room safe, desk, free WiFi

17 Sqm, Superior Queen Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 20 Sqm, Park View Deluxe Triple Room, Non-smoking (Bed Type: Single bed is arranged)

20 Sqm, Park View Deluxe Triple Room, Non-smoking (Bed Type: Single bed is arranged) | Down duvets, in-room safe, desk, free WiFi

20 Sqm, Park View Deluxe Triple Room, Non-smoking (Bed Type: Single bed is arranged)

  • 20 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for 20Sqm Deluxe Queen Room - Non Smoking

20Sqm Deluxe Queen Room - Non Smoking | Down duvets, in-room safe, desk, free WiFi

20Sqm Deluxe Queen Room - Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 16Sqm Superior Double Room with Sofa - Non Smoking

16Sqm Superior Double Room with Sofa - Non Smoking | Down duvets, in-room safe, desk, free WiFi

16Sqm Superior Double Room with Sofa - Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 16 Sqm, Superior Single Room

16 Sqm, Superior Single Room | Down duvets, in-room safe, desk, free WiFi

16 Sqm, Superior Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for 14 Sqm, Standard Single Room on the 1st. Floor

Down duvets, in-room safe, desk, free WiFi

14 Sqm, Standard Single Room on the 1st. Floor

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

THE KNOT TOKYO Shinjuku

Art Deco Tokyo hotel in Shinjuku with 2 restaurants
2 restaurants, 2 bars/lounges and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and laundry facilities. Change of towels is available on request
THE KNOT TOKYO Shinjuku offers 408 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

THE KNOT TOKYO Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Spanish cuisine at MORETHAN TAPAS LOUNGE, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 3-minute walk from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at THE KNOT TOKYO Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
MORETHAN TAPAS LOUNGE – This family restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MORETHAN GRILL – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (JPY 2,200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • MORETHAN GRILL
  • MORETHAN TAPAS LOUNGE

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide in-room climate control. Central air-conditioning is provided throughout the property.
This property will temporarily be closed due to a scheduled power outage on January 14, 2025. Late check-out and luggage storage will be not be available on this date.

Renovations and closures

This property is closed from 14 January 2025 to 14 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Nearby parking fee: JPY 2200 per day (3281 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Shinjuku City Hotel
Shinjuku City Hotel
Shinjuku New City
HOTEL KNOT TOKYO
New City Hotel
Shinjuku New City Hotel Tokyo
HOTEL KNOT
KNOT TOKYO
KNOT TOKYO Shinjuku Hotel
KNOT Hotel
KNOT TOKYO Shinjuku
HOTEL THE KNOT TOKYO
Shinjuku New City Hotel
THE KNOT TOKYO Shinjuku Hotel
THE KNOT TOKYO Shinjuku Tokyo
THE KNOT TOKYO Shinjuku Hotel Tokyo

THE KNOT TOKYO Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 816 out of 1391 reviews" "
Rating 8 - Good. 376 out of 1391 reviews" "
Rating 6 - Okay. 140 out of 1391 reviews" "
Rating 4 - Poor. 41 out of 1391 reviews" "
Rating 2 - Terrible. 18 out of 1391 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ratchadaporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this hotel. The only downside was that the walk to the nearest subway station was a bit longer than I expected. Since I’m not someone who enjoys walking, it felt a bit inconvenient. However, if you don’t mind a bit of exercise, you might actually appreciate the walk. Overall, a pleasant experience!
Stayed 6 nights in Aug 2024

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and in a quiet area. The rooms are clean and the decor is nice. The hotel is a bit far from Shinjuku station (15 min walk) but the bus nearby is convenient to Shibuya. This location does lead to a very quiet and comfortable stay if you can handle the extra walking. The back of the bathroom door states that if you want mugs clean to leave them out. Staff said you need to clean mugs yourself. It's a bit odd to have a hotel not give fresh mugs daily.
Stayed 7 nights in Jun 2024

10/10 Excellent

Karina, plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet location, but easily walkable to Shinjuku. The staff were friendly and kind. I'm looking forward to staying here again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Sadaf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very modern, spacious, and friendly staff. I became ill during my trip to japan and the staff were very accomodating and even found a medical specialist for my treatment. Big thank you to Morreto (sorry if the spelling is incorrect). Best service of any hotel I have visited around the world. Thank you
Stayed 11 nights in Aug 2024

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service
Close to a couple of local train stations. The rooms could use some furniture for clothing/storage.
Stayed 4 nights in Aug 2024

10/10 Excellent

Toby George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and great facilities.
Stayed 13 nights in Aug 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Karina, plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice stay.
Stayed 3 nights in Aug 2024

4/10 Poor

KUSH

Travelled with family
Disliked: Staff & service, amenities
This was our second stay at the Knot in less than a year and our experience with staff this time was poor. While the staff did apologise after I had escalated the matter - however if you are looking for a place with any expectation of customer service then please look for other options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircon was not really cold even we set to the lowest.
Stayed 1 night in Aug 2024

4/10 Poor

Em

Travelled with family
The front staff are helpful but overall facilities need some improvements especially the washrooms. When we flash the toilet a bad smell comes out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Merrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant staff was courteous and knowledgeable. The location afforded access to the shopping and transportation centers. The restaurant bar was cozy and elegant. We made good use of the clothes washing facilities while we were there. I would certainly stay here again.
Stayed 4 nights in Aug 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
I was writing a nice review and the App liked me out. Not gonna write it again…
Stayed 3 nights in Aug 2024

10/10 Excellent

Abel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

VALERIE JEAN E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible by subway, or by taxi from Shinjuku station. Had food options and laundry service available. Staff helped us with luggage forwarding for 11 pieces of luggages. We enjoyed our stay here.
Stayed 5 nights in Jul 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior is really nice, clean modern style especially the lobby area, very welcoming. The rooms were nice too but it was crapped but I think that is to be expected in most hotels here. All the appliances worked great and had conveniently placed things like washing machines and vending machines around. The area around is walking distance to shinjuku but there also subways near by. The park around is it is super pretty but at night it’s a bit scary lol. There is some restaurants near by but most of them are closer to the Main Street.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 11 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Rimi A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Matthew

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They force you to use these weird machines in order to check in. on top of that, there are no key cards. you must memorize a password to your room. meaning anyone can get in the elevator and access the rest of the hotel. which is not safe. on top of that, they don’t clean the room. you have to physically go down to the front desk, and ASK them to clean your room. excuse me??? I’m paying 200 dollars a night and i have to ask you to clean my room? THIS IS A HOTEL. Awful hotel, genuinely will never stay here ever again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mcavoy

Travelled with partner
Liked: Amenities
All good
Stayed 1 night in Jul 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024