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Tokyu Stay Nishi Shinjuku

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
In-room safe, desk, blackout curtains, iron/ironing board
Reception
Point of interest
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Shinjuku Central Park
    1 min walk
  • Tokyo Metropolitan Government Building
    7 min walk
  • Tokyo Opera City Concert Hall
    16 min walk
  • Tokyo (HND-Haneda)
    45 min drive

Room options

View all photos for Residential family, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential family, Non Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Residential family (Single Use), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential family (Single Use), Non Smoking

  • 34 sq m
  • City view
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Moderate double (Single Use), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate double (Single Use), Non Smoking

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential Double (Single Use),Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double (Single Use),Non Smoking

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double (Single Use), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner double (Single Use), Non Smoking

  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double (Single Use), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double (Single Use), Non Smoking

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential twin, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin (Single Use), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential twin (Single Use), Non Smoking

  • 21 sq m
  • City view
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

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About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, a quick walk to Tokyo Metropolitan Government Building
Along with dry cleaning, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Tokyu Stay Nishi Shinjuku's great location. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Tokyo Metropolitan Government Building and a 3-minute drive from Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 1005 reviews" "
Rating 8 - Good. 373 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 23 out of 1005 reviews" "
Rating 2 - Terrible. 18 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, room was tight but very clean. Plenty of restaurants nearby and walkable distance to the heart of Shinjuku.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual
Stayed 16 nights in Aug 2024

10/10 Excellent

Sumedha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, don’t get the breakfast package
Loved having a washer/dryer in the room; made use of it everyday! The microwave in the room made it convenient to warm up convenience store items & drinks. The front desk clerks were personable & helpful. They all spoke English well. The breakfast option included 2 types of frozen soups, frozen (grilled) fish, microwaveable instant rice (with the option of cooking your own uncooked rice in your room), frozen French toast, 2 types of dry cereal & milk, lightly salted nuts, drip coffee, water. No fresh food options. Wished I had done better research before opting to choose the breakfast package. Location convenient; close to train stations, grocery stores, drug stores, restaurants. Will opt to stay here again but without the breakfast package.
Stayed 6 nights in Aug 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain, wonderful and economical spot to stay during your trip to Tokyo.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing for solo travelling
This place was a solid choice for my first time travelling solo abroad. Room was small but had everything I needed! There was even a washing machine which would have been super handy if it was later in my trip. The room had tones of outlets, AC worked like a charm, was located close to a metro station (or an 20 minute walk to the main shinjuku station) and the big shopping district of Shinjuku was quite close. The breakfast is simple but effective, there’s a western style (sandwich and choice of soup) or Japanese style (fish and rice, and choice of soup) they supply everything to cook the rice. I don’t eat meat/dairy and there was some nuts/cereals that I could have as well as one of the soups. So a little bit for everyone! My only issue with the room was the bed was as hard as a board. Highly recommend this place!
Stayed 4 nights in Aug 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

keisha

Stayed 6 nights in Aug 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hamin

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Stayed 4 nights in Jul 2024

10/10 Excellent

Linda Ann Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in a quiet neighborhood.
This hotel is an easy walk to the subway station, plenty of convenient stores around if needed. The hotel was kept tidy and personnel quick to assist with any issues we had due to language. One suggestion is to put instructions for the air conditioning unit and washer/ dryer unit in English in the room for quick access. This is the first hotel I’ve ever stayed in with a washer in the room. 🤗 There’s also a McDonald’s right next door which makes it handy for a quick bite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rochelle, Pearland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Close to train & bus. Close to shops. Very clean. Will definitely come back!
Stayed 4 nights in Jul 2024

8/10 Good

DAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice staff. Except for aircon that leaked which was remedied right away.
Stayed 6 nights in Jul 2024

10/10 Excellent

Hamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, great spot around Shinjuku
Stayed 5 nights in Jul 2024

10/10 Excellent

Ying

Stayed 3 nights in Jul 2024

10/10 Excellent

maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was not the best location for a tourist who wants to enjoy coming downstairs and have so many options around! However there are few restaurants and convenient store and easy transportation around! So really depends what you are looking for!
Stayed 3 nights in Jun 2024

8/10 Good

AMR

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Somewhat inflexbile staff, rooms too small for having all these equipment, no housekeeping
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

AMR

Liked: Cleanliness
Good stay but Need for flexibility from staff
Convenient located, but inflexibility from the hotel stuff on many simple things such as electrical adapter, keeping the same room for two separate stay but consecutive in date
Stayed 4 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, a little far from shinjuku station, but still walkable
Stayed 4 nights in Jun 2024

10/10 Excellent

Terence

simple, convenient and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family will stay with this hotel chain whenever we are in Japan. Tokyo Stay is the best!
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we return to Japan, which will be soon, we will be lodging with Tōkyu Stay!
Stayed 1 night in Jun 2024