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Tokyu Stay Shibuya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Point of interest
Interior
Residential Family Room (3-4 persons), Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Love Hotel Hill
    7 min walk
  • Cerulean Tower
    7 min walk
  • Shibuya 109 Building
    8 min walk
  • Tokyo (HND-Haneda)
    49 min drive

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

Reception hall
Tokyu Stay Shibuya Shin-minamiguchi
Free WiFi
Air conditioning
Laundry
24/7 front desk
4.3 out of 5, Excellent, (1006)
The price is €168
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Tokyu Stay Shibuya Shin-minamiguchi

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
A rooftop terrace, dry cleaning and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front desk safe and multilingual staff are on-site. Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Tokyu Stay Shibuya's great location gets high marks from our customers. During your stay, you're just a quick walk from Love Hotel Hill. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by foot from Shibuya Crossing and a 4-minute drive from Mori Art Museum
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Shibuya station making it easy to get around Tokyo. Have a washer/dryer in the room was extremely convenient as well
Stayed 7 nights in Aug 2024

10/10 Excellent

ANXIN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very cost-effective option
Stayed 3 nights in Aug 2024

8/10 Good

Grace Pei Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk staff was nice and lobby lounge was well kept. However, room was very stuffy and had a loud AC. Not the most comfortable for a long trip, but will do for a short stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Stayed 4 nights in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except of the breakfast. I suggest not to buy their breakfast package because you will get the same sandwich and Japanese food which is not so great.Besides from that everything is great!
Stayed 9 nights in Aug 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities
Love how friendly the staff are. Family friendly and the rooms were spacious and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kady

Stayed 3 nights in Jul 2024

10/10 Excellent

Chi-hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stayed! Lovely helpful and friendly staff. Room was a bit small for 3 ppl but I guess that’s expected in centre of Tokyo. Kitchen had everything we need and Scramble crossing is only a 12min walk from the hotel. Allowed us to leave luggage after checkout whilst we venture out for the last day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Masatsugu

Business traveller
Liked: Cleanliness, property conditions & facilities
Spacious for japan
Stayed 11 nights in Jul 2024

10/10 Excellent

Cuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff !
Stayed 5 nights in Jul 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Diego

Stayed 3 nights in Jul 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Shibuya station (approximately 6 min walk), restaurants, and convenance stores. About a 15-20 min walk to shopping centers.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Ka Kui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro
Stayed 6 nights in Jul 2024

8/10 Good

Qinghua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is nice with a small kitchen and laundry machines. there is a grocery store just across the street. Convenient and nice to cook my own meal during travel. There is a street with small restaurants very close by. And lots of shopping malls are in walking distance. but it is a little bit far from the train station, ok if you walk without heavy luggage.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our spacious studio like apt room. Was a great space to enjoy Tokyo from, conveniently located so we could walk toany dining and grocery options.
Stayed 6 nights in Jul 2024

8/10 Good

Kusum

Stayed 1 night in Jul 2024

10/10 Excellent

SHARMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely neighborhood within easy walking distance of Shibuya scramble. So nice having laundry in room. Would stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The location is super close to the heart of Shibuya while still being a bit tucked away from the crowds. The hotel had great amenities and were always quick to accommodate anything needed. The staff spoke great English. I’d definitely recommend this hotel to anyone visiting Tokyo and I hope to be back soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

omari

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 9 nights in Jun 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the hotel!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Devang

Stayed 4 nights in Jul 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness, staff & service
We have a problem with our microwave in our room was not working as the power was cutting off so we couldn’t heat up our breakfast.
Stayed 3 nights in Jun 2024