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Tokyu Stay Shimbashi (Ginza area)

3.0 star property

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Reception
Daily buffet breakfast (JPY 2300 per person)
Exterior detail
In-room safe, desk, blackout curtains, free WiFi
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Tokyo Tower
    ‪19 min walk‬
  • Tsukiji Outer Market
    ‪20 min walk‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout curtains, free WiFi

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout curtains, free WiFi

Residential Double Room, Non Smoking (For 2 people)

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Cozy Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Cozy Single Room, Non Smoking (Single Use)

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Comfort Single Room, Non Smoking (Single Use)

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Smart Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Smart Single Room, Non Smoking (Single Use)

  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Cozy Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout curtains, free WiFi

Cozy Double Room, Non Smoking (For 2 people)

  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Comfort Single Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Comfort Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Smart Single Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Smart Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Comfort Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Double Room Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Cozy Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Single Room Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Cozy Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Residential Double Room Non smoking

In-room safe, desk, blackout curtains, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
  • Breakfast available
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About this property

Tokyu Stay Shimbashi (Ginza area)

Hotel with a 24-hour front desk, near Kabuki-za Theatre
Along with a restaurant, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Shimbashi (Ginza area) offers 221 air-conditioned accommodations with a safe and complimentary slippers. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shimbashi (Ginza area). During your stay, you're just a quick walk from Hamarikyu Gardens. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Kabuki-za Theatre and a few minutes from Tsukiji Outer Market
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Shimbashi (Ginza area) also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Tokyu Stay Shimbashi (Ginza area) has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1006 reviews
Rating 8 - Good. 371 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Amenities were great. Staffs were very friendly and professional. Exceptional service provided. They helped us hold our luggages before and after check-in/check-out, which was very helpful. Convenient location, about 5-min walk to Shimbashi Station.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Eleodoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to Shimbashi Station for easy travel. Tokyo tower and TeamLab Borderless within walking distance. Staff were friendly and the room was spacious. Mattress was a little stiff but i still didn't have any trouble sleeping and waking up refreshed.
Stayed 6 nights in Jan 2025

6/10 Okay

Ronson

Disliked: Cleanliness, staff & service

Super Calculative on Check in Time

Hotel only offered once a week cleaning for room and yet that weekly cleaning is very superficial and did not clean up properly. Amenities is pathetic and never offer drinking water at all. Service staff is super calculative about check in time and insisted on charging extra for checking in before 3pm even for checking in passed 2pm.
Stayed 14 nights in Dec 2024

10/10 Excellent

hamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, next to the train station and very close to restaurants and the shopping district. The itself was very nice and spacious.
Stayed 12 nights in Dec 2024

10/10 Excellent

Saori

Stayed 2 nights in Dec 2024

8/10 Good

Lyndon

Stayed 4 nights in Dec 2024

8/10 Good

Minobu

Liked: Cleanliness, staff & service, property conditions & facilities
close to the station and convenience stores.
Stayed 1 night in Dec 2024

10/10 Excellent

JingJing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comes with a private washing machine/drier.
Stayed 2 nights in Dec 2024

4/10 Poor

Nicola

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is quite dated. We booked a residential room but it was very cramped.
Stayed 6 nights in Dec 2024

10/10 Excellent

taylor

Stayed 8 nights in Nov 2024

10/10 Excellent

Nancy Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very convenient location and staff were helpful and friendly!
Stayed 5 nights in Nov 2024

8/10 Good

Michiru

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be nice if the restaurant at hotel entrance offer breakfasts.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharmane, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean our room and bathroom felt. The staff were extremely patient and courteous. The location was wonderful, easy to get from the station, and to other parts of Tokyo!
Stayed 6 nights in Nov 2024

4/10 Poor

Anna

Stayed 5 nights in Oct 2024

8/10 Good

Remm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. They had our luggages already waiting for us in the room when we checked in (it was delivered a few days before our stay). Room pretty small. Good area, just a bit noisy at times because of the train passing.
Stayed 1 night in Oct 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

zhen wei

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it!!! one of the best hotel nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I recommend this hotel for people who look for inexpensive but cozy hotel. Location is also continent.
Stayed 1 night in Oct 2024

10/10 Excellent

Nguyet

Convenience location and overall good for the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 10 minutes walk from subway station, close to a lot of restaurants, very convenient area. Room is clean and has a washing dryer inside. Staffs are friendly and helpful. Overall, I'll definitely go back.
Stayed 4 nights in Sep 2024

6/10 Okay

Muhammad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pearl

Stayed 5 nights in Aug 2024

6/10 Okay

Kaixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was horrible, but washing machine in the room was a big plus.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2024