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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Meeting facility
Reception
Soundproofing, iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Samurai Museum
    ‪6 min walk‬
  • Okubo Park
    ‪8 min walk‬
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪52 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Garden Suite, Non Smoking

Terrace/patio

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

Adjoining Room A, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Adjoining Room B, Non Smoking

Adjoining Room B, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non Smoking（2）

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Non Smoking（2）

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non Smoking（2）

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（2）

  • Sleeps 2
  • 2 Single Beds

Stay Concept Room C

  • Sleeps 3
  • 1 Single Bunk Bed

Stay Concept Room A

  • Sleeps 3
  • 1 Double Bunk Bed and 1 Single Bunk Bed

Stay Concept Room B

  • Sleeps 3
  • 1 Single Bunk Bed

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About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and complimentary slippers. Rooms open to patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in common area and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 407 reviews
Rating 8 - Good. 97 out of 407 reviews
Rating 6 - Okay. 20 out of 407 reviews
Rating 4 - Poor. 9 out of 407 reviews
Rating 2 - Terrible. 8 out of 407 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuk Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great ammenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Baochau

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay here! It is in a nice area, and very convenient to shops/restaurants/train stations. Highly recommend
Stayed 5 nights in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Wenchee

Stayed 4 nights in Oct 2024

10/10 Excellent

Diana

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, super clean, felt safe. Room was comfortable. The staff was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brett

Travelled with partner
Staff were friendly and incredibly helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Wonderful stay and great location. Breakfast was really good. Spacious room and in-room washer/dryer was great for a long trip.
Stayed 6 nights in Nov 2024

6/10 Okay

Long, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good, not amazing but good. Have the Expectations of a APA hotel, but with a bigger fridge, a Microwave, kettle and single burner cooktop. If felt more like I was renting out a Effeciency than a hotel. When I first got into the room, it smelled musky so I immediately had to turn on the AC (Which the unit is a off brand so the remote was not very functional) and the Air filter. After the first night, we got used to it and it was fine. Everything was smooth sailing from there with the sole exception of how ridiculously slow the elevators are to close the doors. I'm not joking, one time I left my umbrellas on the 9th floor and I had to take it back up to go get them while my girlfriend was waiting. The round trip took 15 minutes which is unacceptable. She honestly thought something went wrong. The problem lies that of the elevator stops on the way down on 2 or 3 floors and it takes 2 minutes for the door to close, it adds up very quickly to a long time waiting. Aside from that the stay was good, the staff was friendly, but I'd probably stay at a Apa or Mitsui garden next time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Willie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to stay in. Near to train stations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2024

10/10 Excellent

Yean Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located at the quiet area .room still small ( as Japanese rooms are small) Do not provide house keeping service but has a laundry machine provided in the room ! 15 minutes walk to shopping and restaurants. It’s a nice hotel to stay , if you prefer to get back to a nice and quiet place after a long day .
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well design hotel. Staff very helpful!

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close to a subway station. Clean rooms. Nice and helpful staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and comfortable hotel. Staff are helpful, washing machine in the room is a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly good. Staff are excellent and the rooms very clean and well equiped. Yes like all Japanese hotels the rooms are on the smaller side but spacious enough of 2 people. Will make a point of staying here again. Thank you staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the helpfulness of staff and availability of supplies and amenities nearby.
Stayed 7 nights in Oct 2024

6/10 Okay

eva

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Many pee stains on our covers and bedding
Stayed 9 nights in Sep 2024