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Tokyu Stay Shinjuku

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Interior
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪2 min walk‬
  • Shinjuku Isetan
    ‪3 min walk‬
  • Omoide Yokocho
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.5 out of 5, Wonderful, (2681)
The price is €252
for 1 room
includes taxes & fees
14 Feb - 15 Feb
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About this property

Tokyu Stay Shinjuku

Hotel with a 24-hour front desk, a quick walk to Shinjuku Isetan
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes on foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from 16 February 2025 to 17 February 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 51 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location great staff always lovely and helpful. Nice little room the only thing wrong was the aircon didn’t work . But we also didn’t complain about it either so it probably could’ve been fix it we did but only had 3 nights and still really enjoyed our stay. End of October great time to visit so convenient. Will recommend it to friends and family
Stayed 3 nights in Oct 2024

10/10 Excellent

JIONGHUA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, minutes walk to subway stations. Lots of places to visit and eat at this area. Staff is friendly. Room is pretty in this area. Will definitely consider next time staying at Shinjuku.
Stayed 3 nights in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my first time visiting Tokyo. Conveniently close to all the trains. Lots of restaurants, Izakayas and konbinis near by. Would definitely go here again. All the staff were incredibly polite and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Chris

Stayed 10 nights in Sep 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly close to shinjuku sanchome station. Take green line to other connecting trains.
Stayed 4 nights in Oct 2024

8/10 Good

Fabio

Stayed 17 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, modern hotel, room comfortable and clean, well located
Stayed 3 nights in Oct 2024

8/10 Good

Susanne, Kelowna

Clean very small room and bathroom Washer and Dryer in room Good for one - three days stay
Stayed 3 nights in Oct 2024

8/10 Good

Lui Hua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to shopping district in Shinjuku. Easily walkable to stores. Staff was helpful in helping get my luggage transported to Kyoto.
Stayed 4 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service, amenities
I thought the property was in a great location close to Shinjuku station and felt very safe. It’s a lot less busy than out towards the Godzilla statue which is a nice break from the crowds. However the rooms are about the size of an interior cabin on a cruise ship (maybe even a bit smaller than that). The walls have a lot of marks on them making the interior look cheap, dirty and dated. However the actual room was clean. The bed was okay and overall for just a couple nights it did the trick. I do wish they would turn on the A/C before checking in because we walked into a tiny hot room and it felt overwhelming at first. Once we got the A/C turned up it was okay. There’s a 7/11 and a Starbucks about a 2 min walk away and it’s right across from a family mart for late night snacks and drinks. There’s vending machines inside the hotel lobby and water only costs about $1 and they have free coffee in the lobby. They also keep all amenities in the lobby by the elevator so if you need anything specific you can grab it on your way up. The staff are incredibly nice and they held our luggage for us all day before we checked in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Julia

Travelled with family
Liked: Staff & service, property conditions & facilities
It a convenient place to go any other places. Near underground, and many restro options if you walk 10min. We stayed 8 nights, only 1 day for whole room clean, other days only with minimum clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! This is our second time at this location and we love it. Great dinning all around, easy transportation and lively night life. We will be back again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the room is compact you have everything you need and it’s very comfortable. I was worried about city noise as I’m a light sleeper but I couldn’t hear a thing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice little hotel! The staff was amazing and helpful and transportation was easy with a course train station near by!
Stayed 2 nights in Sep 2024

4/10 Poor

Michaela

Disliked: Cleanliness, property conditions & facilities
This hotel looks very different than the photos, the room smelled like old feet, it was dated and even the walls were dirty. The worst part was the air conditioner had constant water pouring from it causing the entire floor and carpet to be wet.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Always clean and convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station and lots of food/drink close by
Stayed 3 nights in Sep 2024

10/10 Excellent

Toshiko

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here several times and will do so again.
Stayed 2 nights in Aug 2024

8/10 Good

Capri

Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Amenities
Stayed 7 nights in Aug 2024