Ueno Terminal Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ueno Terminal Hotel

Lobby
Japanese Western Room 7th floor, 2 Bed, Futon from 3rd person(go up the stairs from 6th floor) | Down duvets, desk, blackout curtains, free WiFi
View from property
Reception
Restaurant

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-21-10 Higashi Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ameyoko Shopping District
    6 min walk
  • Ueno Park
    7 min walk
  • Ueno Zoo
    9 min walk
  • Tokyo (HND-Haneda)
    17 min drive

Room options

Japanese Western Room 7th floor, 2 Bed, Futon from 3rd person(go up the stairs from 6th floor)

  • Sleeps 10
  • 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Basic Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Ueno Terminal Hotel

Hotel with a 24-hour front desk, a short walk to Ueno Park
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. Weekly housekeeping is available.
Ueno Terminal Hotel offers 73 accommodations with complimentary slippers and free toiletries. Beds feature down duvets. 20-inch LCD televisions come with digital channels. Bathrooms include a shower, bidets and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a weekly basis.

During your stay at Ueno Terminal Hotel, you're just a quick walk from Ueno Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Japanese breakfast served daily for a fee
  • Amenities include conference space, a lift and a vending machine
  • 7 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ueno Terminal Hotel also features a vending machine, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 9:00 AM.
Ueno Terminal Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ueno Terminal
Ueno Terminal Hotel
Ueno Terminal Hotel Tokyo, Japan
Ueno Terminal Hotel Tokyo
Ueno Terminal Tokyo
Ueno Terminal Hotel Hotel
Ueno Terminal Hotel Tokyo
Ueno Terminal Hotel Hotel Tokyo

Ueno Terminal Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 655 reviews" "
Rating 8 - Good. 278 out of 655 reviews" "
Rating 6 - Okay. 213 out of 655 reviews" "
Rating 4 - Poor. 41 out of 655 reviews" "
Rating 2 - Terrible. 22 out of 655 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Atsushi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so understanding and amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great accomodation for the price. Staff very friendly and helpful. Our son broke his phone and they went the extra mile to walk us to a repair shop.
Stayed 2 nights in Feb 2024

6/10 Okay

Thanh Son

Stayed 1 night in Nov 2023

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Convenient, close to Ueno train station and Ueno park. Decor is outdated.
Stayed 1 night in Jul 2023

8/10 Good

Uwe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2023

4/10 Poor

qwertyui

Disliked: Amenities, property conditions & facilities
stinky smoking rooms and corridor. bad ventilation. bad soundproof.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Nutapon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, clean nice rooms and comfortable beds.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno station. Easy access. Great Japanese breakfast.
Stayed 2 nights in Aug 2019

8/10 Good

Ingrid-Kristine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Was just her because I forgot my keys in my home country, it served it’s purpose for the price I think.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located close to Ueno train. The staff were friendly. The room was reasonably clean, although the carpet was a bit tired and stained. I think they should instal new carpet in the rooms, maybe like the carpet in the hallway. I also recommend they change the floral wallpaper in the rooms to freshen them up and make the walls look stylish (maybe not a floral pattern). They shoul also vacuum under the bed.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I chose the Japanese style breakfast that was so great. It made this hotel worth to stay. Location was what they described, walking distance from JR Ueno station.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service desk people were very helpful. The room was more than enough for the family of five. Breakfast was the best, taste good and healthy, and the staff in the restaurant was very friendly. The location is accessible to everything we needed, train, restaurant, convenient stores etc. I was really happy with my stay in this hotel and will be booking with them again in the future.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It could be better if they have ramp slope at entrance.
Stayed 1 night in Mar 2019

6/10 Okay

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is located to very near to the station, however, very difficult to find.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Steve

Very pleasant, clean, reasonably priced and convenient.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
By the Ueno station
nothing good except the location
Stayed 1 night in Jul 2018

6/10 Okay

Tim, Victoria

Liked: Cleanliness, staff & service
Reasonable hotel, good location
Very close to Ueno Station; quiet area, comfortable but small room. Good staff; quite a good hotel, overall.
Stayed 9 nights in Jun 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2018