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Hotel Cigarral del Alba

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cigarral del Alba

Lobby sitting area
Exterior
Interior
Exterior detail
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Cerro del Emperador, s/n, Carretera de Cobisa, Toledo, Toledo, 45002
  • Mirador Del Valle
    13 min walk
  • Toledo City Hall
    8 min drive
  • Toledo Cathedral
    8 min drive

Room options

View all photos for Double Room, View

Minibar, in-room safe, desk, iron/ironing board

Double Room, View

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Double Room Single Use

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, iron/ironing board

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Romantic Double Room

Minibar, in-room safe, desk, iron/ironing board

Romantic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (2 adults + 1 child)

Minibar, in-room safe, desk, iron/ironing board

Double Room (2 adults + 1 child)

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (with extra bed)

Minibar, in-room safe, desk, iron/ironing board

Double Room (with extra bed)

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Hotel Cigarral del Alba

Hotel in Toledo with rooftop terrace and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and dry cleaning. Housekeeping is not available.
Hotel Cigarral del Alba offers 50 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Cigarral del Alba, you'll be within walking distance of Mirador Del Valle. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 13 minutes on foot from Mirador Del Valle and a 5-minute drive from San Servando Castle
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There are 7 meeting rooms available. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Cigarral del Alba. Self parking is free.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Cenador del Domenico – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10.25 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cenador del Domenico

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.25 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Kris Doménico
Kris Doménico
Hotel Cigarral Alba Toledo
Kris Doménico Hotel Toledo
Kris Doménico Toledo
Kris Domenico Hotel
Cigarral Domenico
Cigarral Domenico Toledo
Hotel Cigarral Alba
Hotel Cigarral Domenico Toledo
Cigarral Alba Toledo
Cigarral Alba
Hotel Cigarral del Alba Hotel
Hotel Cigarral del Alba Toledo
Hotel Cigarral del Alba Hotel Toledo

Hotel Cigarral del Alba Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 257 reviews" "
Rating 8 - Good. 111 out of 257 reviews" "
Rating 6 - Okay. 27 out of 257 reviews" "
Rating 4 - Poor. 19 out of 257 reviews" "
Rating 2 - Terrible. 6 out of 257 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Dissapointing exterior was very impressive but it was let down by a few things bad service at the bar, breakfast was poor and decor in the Bar Cafeteria with very little seating
Stayed 1 night in Nov 2018

6/10 Okay

Heiner

Liked: Cleanliness, room comfort
Disliked: Staff & service
Service standards inappropriate
Service was weak. Rachel staff member told us different times/schedule of terraza’ hours. One staff member told us it would open @ 7, while the other told @ 7:15 that it would open much later. When confronted about the Information given to us before, then he looking bothered said: give me a few minutes & we will open. Waited 45 minutes, & no one ever would ask “how can we help you”. I found the staff not friendly enough. @ one time we greeted by saying hello, they didn’t even bother to acknowledge us. Cigarral del Alba is far superior
Stayed 2 nights in Sep 2018

8/10 Good

Francesca

Nice, stunning views. Could improve poolarea & bar
The stay started badly as we were told at booking that we could have two connecting rooms. whilst this was not possible. Apparently, the hotel had problems with the person that dealt with the booking which was no longer working for them. However, the hotel manager did the best to resolve the situation and gave us a suite and he arranged for two single beds to be put in there and the settee to be removed instead. He charged us for one room at the same price + a daily charge for only one child. I think this was more than fair. The hotel is beautiful. the views are stunning. It is a pity that the outdoor pool and bar are not organized better. The bar outside opens only in the evening, and therefore there is no pool bar. If bar was open, this pool and bar would be much more used in the afternoons.Sun beds at the pool are only a few. I think the hotel could and should improve these things. The restaurant's food was good and the restaurant has a terrace with views over the whole of Toledo.
Stayed 2 nights in Aug 2018

8/10 Good

Wai Pui Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!!
Stayed 3 nights in Aug 2018

8/10 Good

Tremendo, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spacious hotel with astonishing views of Toledo.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Magnificent views of Toledo.
A short taxi ride into the city. A historical city. Superb art museums. Some fun shops.
Stayed 2 nights in Jul 2018

8/10 Good

Hauw

Liked: Cleanliness, staff & service, room comfort
Good price for good quality.
Resort-like ambiance with an excellent restaurant and friendly and helpful staff. Rooms are a bit outdated and need an update and maintainance. Located close to the city center if you have a car available. Too far to walk.
Stayed 2 nights in Jun 2018

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Travel Tips
The hotel and surrounding area is absolutely beautiful. The reception was a little cold, the front desk clerk was mildly unpleasant but ultimately helped us settle in. The view are stunning beyond compare. We were highly impressed. Didn't eat on site but found a few tips for those thinking of staying here (far warning, there are no stores nearby).... Because the location is somewhat secluded, you'll have to utilize a taxi if you have no car. The fare's vary (the taxi drivers often change rates depending on time of day, day of week, or holiday) and the taxi drivers do take advantage of tourism (some start the meter at time of dispatch to the hotel, rather then when they pick you up). Overall, it was a positive experience. The vineyard located directly adjacent to the hotel property is by reservation only ... Thee is a playground on site which was an added touch for family's... The town of Toledo is incredible!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Excellent service and beautiful surrounding area and view!

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort
Nice hillside hotel near Toledo
Very nicely situated and spacious hillside property. Convenient huge on-site parking, nice lobby, spacious rooms. Rooms definitely need some renovation - even though it's clean, you can practically smell the place is old and hasn't been refreshed. However, considering the location and room prices, I don't regret my choice and would definitely return there some day.

10/10 Excellent

DJ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stopover / Toledo sightseeing
Great position overlooking Toledo. Quiet and comfortable. Good standard of rooms. Satisfying breakfast with plenty of choice.
Stayed 1 night in Dec 2017

8/10 Good

Divan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017

10/10 Excellent

carlos a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run and in a lovely locatio
Great place
Stayed 1 night in Jun 2017

4/10 Poor

Calvin

Liked: Cleanliness, property conditions & facilities, room comfort
Lousy location without car.
The location as described on hotels.com website was to be 3 kilometers from city center. In fact it was approximately 10 kilometers. As the hotel staff said: you don't have a car?" The bus stop was 500 meters down the road. Taxi approx. 10 Euros. Also, staff had very limited English proficiency.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent views, spacious room, but need to update

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great view
Wifi was shoddy which was frustrating, but the surrounding area was gorgeous and we had a great view of the city. It felt almost luxurious because of the view. It's a pretty hotel. Besides the wifi, the other thing I was disappointed about was the bathroom. It felt very outdated for such a nice hotel.

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Do not stay here
the hotel is far away from all the tourism attractions. They have an amazing day view of the old city. The room was Horrible for a 4 star hotel (rated in the 90's) this needs a urgent renovation. My room was HOT we tried to turn off the heating system the front desk came over to help us and he was clueless about what was wrong with our room.. we slept with the window open hoping for no mosquito bites.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice place
Good stay in nice place. Room too basic and a little old Wonderful views

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Heather L, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with View, Pool and Parking near Toledo
I was traveling by car with two 16 year old boys and wanted a triple room. The hotel was clean and welcoming. I chose it because it had free parking and a pool and was close to Toledo. The Noon to 8 pm hours for the pool were disappointing as I wanted to swim a lot, and we only were able to swim at 6, when we arrived and before heading to town, rather than after going to town, and in the morning. The staff were friendly and flexible in general, though, and the breakfast was varied and nice.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Improvement
This hotel is in dire need of an update. The whole place smells like smoke because of the smoking rooms. The rooms are horrible with non functioning climate control. This hotel was maybe a 4-star hotel 20 years ago but it is surely not one now. Avoid this place until they update the accommodations.

10/10 Excellent

"Ski", Sitges/ San Pere, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What A View
Without a car you can get there, just take the local bus from the train station to the new hospital. The staff were wonderful with smiles that you rarely see in Catalunya. The views are worth spending several days in the hotel and walking around the city of Toledo. What a treat!

10/10 Excellent

Rita, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value