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Hotel Santa Isabel

2.0 star property

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Photo gallery for Hotel Santa Isabel

View from property
Terrace/patio
Front of property
View from room
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Santa Isabel, 24, Toledo, Toledo, 45002
  • Toledo City Hall
    ‪2 min walk‬
  • Toledo Cathedral
    ‪2 min walk‬
  • El Greco Museum
    ‪6 min walk‬

Room options

View all photos for Double or Twin Room

Desk, free WiFi, bed sheets

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Classic Single Room

Classic Single Room | Desk, free WiFi, bed sheets

Classic Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, City View

Balcony

Double Room, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

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About this property

Hotel Santa Isabel

Toledo hotel in Toledo City Center with rooftop terrace and 24-hour front desk
A rooftop terrace, self parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Hotel Santa Isabel offers 41 air-conditioned accommodations, with a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Hotel Santa Isabel. During your stay, you're just a quick walk from Convent of Santa Isabel de los Reyes. Enjoy features like free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Convent of Santa Isabel de los Reyes and Toledo City Hall
As a guest of Hotel Santa Isabel, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hotel Santa Isabel also features concierge services, a front desk safe, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Toledo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 14 per night)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11 AM for a fee: EUR 8 for adults and EUR 8 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch LCD TV

More

  • Air conditioning
  • Desk
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should contact the property after 9 AM on the day of arrival to confirm parking availability and reserve a space.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Self-parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Isabel
Hotel Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Hotel
Hotel Santa Isabel Hotel
Hotel Santa Isabel Toledo
Hotel Santa Isabel Hotel Toledo

Hotel Santa Isabel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean, saugus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Nice people. Very helpful and friendly. Clean…. Good location … rooms are on smaller side but we didn’t go to hang in the room. Bed was comfy and continental bkft perfectly good! Definitely plan to visit again. Toledo is a great city!
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location to the cathedral and center of city. Stay was comfortable. Staff was very helpful except for one front desk person. I can over look that considering i am a guest in their country.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a great surprise. The listing included all of the spaces, but I had no expectation it would be so nice. Two courtyards, beautiful 360 views from rooftop terrace, spacious breakfast room. All of the staff were tremendously helpful. I would think this place should be a 4-star hotel. Short walk to the cathedral & rooftop view. South of the main tourist areas, thus quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small hotel in quiet location in Toledo with rooftop terrace.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
An historical building but modern room. Conveniently located
Stayed 1 night in Oct 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated. Excellent staff, including cafeteria staff who served a great breakfast. Enjoyed the terrace at sunset. Well located. Got there by car without trouble, although it was a squeeze through some of the streets. Minor grumble: AC was off for the season (Oct 13); room was cool enough with window left open, but it meant some street noise.
Stayed 1 night in Oct 2024

8/10 Good

Edith

Liked: Cleanliness, staff & service
Nice terrace with beautiful view
Stayed 2 nights in Sep 2024

10/10 Excellent

sean

Travelled with partner
Was cute hotel right in the middle of Madrid close to all the attractions. Exactly what you want from an affordable hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew, Dillsboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely stay. I couldn't imagine staying anywhere else in Toledo.
Stayed 12 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marie-Elise, Belleair Bluffs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can't understand why Hotel Santa Isabel is classified as a 2🌟 property; it has so many positive things to commend it! First and foremost is the thoughtfulness of having an English speaking staff. I was somewhat taken aback that this is not the norm in Spain's hospitality industry. I was extremely grateful to be able to communicate any questions I had and receive helpful information in return. Also high on the list is a desirable location: Hotel Santa Isabel is nestled in a junction of two streets not too far from Toledo's famous cathedral. I loved that it was quiet both day and night, as if I was in an oasis of peace, and the rooftop patio was perfect to watch the sunset and then see the sights come alive with the soft glow of lighting after dark. The property itself is very clean and my room was immaculate in every way. There were no chips, old stains, or threadbare linens. The maintenance is top notch. The breakfast service is a lovely addition and the coffee is quite good. Every single staff member I interacted with was friendly, welcoming, and polite. Hotel Santa Isabel is managed with complete competency and professionalism. My quarters were a big part of my choice to extend my stay in Toledo, and I will be happy to visit again during my next trip to Spain. Next time I will be sure to request a room with a view on an upper floor ~ make sure you do so when booking. I highly recommend Hotel Santa Isabel as a choice lodging in Toledo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to add to the above answers other than saying that I would book it again should I return to Toledo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was a house from the 14th century. Beautiful inside. The convent is steps away from the hotel. We listened to the sisters during choir practice. The 3rd floor has a terrace where you can get the most Beautiful views of the Cathedral, Alcazar & the town. You can walk everywhere. The Hotel has their own parking garage for $, definitly worth it!!. Never used the car until it was time to leave. Such a pleasant stay. Everyone at Santa Isabel wete k8nd & helpful. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Felipe, Hamilton, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is right there in the property. For Americans, be mindful it is Europe, and old town not designed for cars (they did not existed back then), so as long as you rented an European hatch, it should be no problem. Else, park outside and take a bus up to the town. You won't need a car once you are in the area. It is extremely well located, knowing all the old town would be a breeze. One can walk to the museums, restaurants, and stores. No problem. It provides an amazing feel for the architecture and tradition. It is on its walls and decor, lovely space. Breakfast is simple, but convenient. Low in protein if that is on your concerns. Might want to skip and eat outside if needed. Fair amount of options, all at walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant accommodations in a great location near the Cathedral at a moderate price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes servicios del personal. Han dado la milla extra ayudandome con una situacion personal. Sin su ayuda no lo hubiera podido resolver. Todos muy serviciales.
Stayed 2 nights in Sep 2024

8/10 Good

Mayur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is positioned in a good walking distance area to the main square. It is set aside from the crowded areas. It as a lovely roof terrace to enjoy in the evenings.
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about a 5 min walk but it is up and down walk through the cobbled streets to the main square. Everything is within walking distance of the hotel. The staff are friendly with decent English. The breakfast is continental in style. If you haven't included it your booking €7 will get you plenty even if its a restricted menu. I would stay again.
Stayed 3 nights in Sep 2024