2/10 Terrible
Jenna
10 Dec 2024
I found bed bugs in my room on the pillow. This was after seeing a used condom outside the door, a broken lock, broken dresser handle, dirty socks and towels on the floors, and hair everywhere. I left immediately after seeing the bed bugs (about 2am) and the front desk person said refunds were only available first shift when the manager is there. I came back the next morning. The manager told me that my pictures and videos of the bed bugs didn’t prove that it was his hotel, and said that a refund will only be given after pest control evaluates the room to see if there are actually bed bugs. Basically accused me of lying and acted like anything I said was irrelevant. Disgusting hotel and disgusting owner.
Jenna
Stayed 1 night in Dec 2024