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Laguna Apartments

3.5 star property

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Front of property – evening/night
Deluxe Apartment, 1 Bedroom | Living area | Plasma TV, DVD player
Deluxe Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Standard 2 Bedroom, 4 Bed apartment, Mountain View | 2 bedrooms, Egyptian cotton sheets, minibar, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Washer
  • Housekeeping
  • Air conditioning

Explore the area

Map
189 Hume Street, Toowoomba, QLD, 4350
  • Empire Theatre
    ‪7 min walk‬
  • Queens Park
    ‪8 min walk‬
  • Grand Central Shopping Centre
    ‪10 min walk‬
  • Toowoomba, QLD (WTB-Wellcamp)
    ‪26 min drive‬

Room options

View all photos for Standard 2 Bedroom, 4 Bed apartment, Mountain View

Standard 2 Bedroom, 4 Bed apartment, Mountain View | 2 bedrooms, Egyptian cotton sheets, minibar, desk

Standard 2 Bedroom, 4 Bed apartment, Mountain View

  • 79 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Accessible, City View

Deluxe Apartment, 2 Bedrooms, Accessible, City View | 2 bedrooms, Egyptian cotton sheets, minibar, desk

Deluxe Apartment, 2 Bedrooms, Accessible, City View

  • 79 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Mountain View

Plasma TV, DVD player

Standard Apartment, 2 Bedrooms, Accessible, Mountain View

  • 79 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | Plasma TV, DVD player

Deluxe Apartment, 1 Bedroom

  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Laguna Apartments

Art Deco aparthotel connected to the convention centre in Toowoomba with free parking
Along with a restaurant, this smoke-free aparthotel has a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Each apartment has 2 bedrooms and offers free WiFi and a DVD player. Guests will find a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Weekly housekeeping is available.
Laguna Apartments offers 27 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Plasma televisions come with premium satellite channels. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

With your stay at Laguna Apartments, you're connected to the convention centre and just a quick walk from Empire Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 2014, this comfortable aparthotel has 27 apartments over 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Empire Theatre and Queens Park
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this aparthotel measures 1012 square feet (94 square metres) and includes a conference centre. The business-friendly Laguna Apartments also features multilingual staff, a garden, and concierge services. Free self parking is available.

This 3.5-star Toowoomba aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
On-site venue – This coffee shop serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: AUD 19 to 28 per person
  • A coffee shop/cafe
  • A restaurant
  • Limited room service
  • Minibar

Bedrooms

  • 2 bedrooms
  • Egyptian cotton sheets
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • Plasma TV with premium satellite channels

Outdoor areas

  • Furnished balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre (1,012 square foot of space)
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In a historical district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 27 units
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 19 to 28 per person
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Laguna Apartments Apartment Toowoomba
Laguna Apartments Toowoomba
Laguna Apartments Toowoomba
Laguna Apartments Aparthotel
Laguna Apartments Aparthotel Toowoomba

Laguna Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 174 reviews
Rating 8 - Good. 36 out of 174 reviews
Rating 6 - Okay. 5 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 1 out of 174 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Great place to stay, spotlessly clean, walk to shops and eatery A little disappointed with lack of extra dishes such as serving bowls
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Management communication was excellent prior to checking in and check in instructions were spot on. We had a couple of issues with the dryer when we did get there and they were resolved straight away. We will certainly be going back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very quiet, well appointed, easy self check in. Perfect for a short or longer stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, room comfort
Quiet comfortable Coxy and safe
Stayed 2 nights in Dec 2024

10/10 Excellent

Sue

Stayed 1 night in Nov 2024

8/10 Good

Adina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, room comfort
Toowoomba stay
Great location, spacious and clean with everything we needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff extraordinarily good - went the extra distance with personal issues eg missing sunglasses (restored), key tags (fixed). Faultless. Apartment appointments prepared to high standard. Location for Carnival of Flowers is perfect - walk to Queen’s Park, very short walk to junction of where the Grand Parade commences. Nearby shopping facilities. Would return, would highly recommend Laguna Apartments.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly-anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property for travel with the family or friends.
Stayed 1 night in Sep 2024

10/10 Excellent

Jayden

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The living room area was very comfortable. well-equipped and the main bedroom bed was comfortable. Great shower.
Stayed 2 nights in Jul 2024

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kirsty

Stayed 1 night in Apr 2024

10/10 Excellent

Kirsty

Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment - well maintained and all necessary items for a comfortable stay. Very easy and professional to deal with.
Stayed 3 nights in Jan 2024

10/10 Excellent

Anneliese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying in the 2 bedroom apartment, very spacious and allowed for a beautiful one night stay. They allowed us to check in early, and they have an easy check in and check out process, and free basement parking. The local IGA grocery store, butcher and pharmacy were a 1 minute walk around the corner, so we were able to grab a few supplies very easily for dinner for the family. The only downside is that there is no gym or pool, but nevertheless it's a comfortable place to stay and we will definitely be back again!
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to CBD. Comfortable and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Tidy, Quiet. Good apartment. Cafe down the bottom for breakfast in the morning
Stayed 1 night in Nov 2023

10/10 Excellent

Kirsty

Stayed 1 night in Nov 2023

10/10 Excellent

Coby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, modern apartment & finishes with a no hassle check in & check out! I would definitely stay again when I visit Toowoomba in the near Future.
Stayed 2 nights in Sep 2023

10/10 Excellent

Deb

Stayed 1 night in Sep 2023

2/10 Terrible

Kate

Travelled with family
Disliked: Amenities
The a/c system was locked on a certain temp so we had to sleep with the balcony door open all night to try to cool the room down. This made me feel very unsafe was we were staying there with our two children. If I can't adjust the a/c temp I wont stay there again!
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
it was perfect
Stayed 3 nights in Jun 2023