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Potters Toowoomba Hotel

4.0 star property

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Photo gallery for Potters Toowoomba Hotel

Front of property
Lounge
Reception
Interior
Two Bedroom Apartment | In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Margaret St., 258, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪1 min walk‬
  • Laurel Bank Park
    ‪4 min walk‬
  • Toowoomba Regional Art Gallery
    ‪10 min walk‬
  • Toowoomba, QLD (TWB)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 50-inch Smart TV with digital channels, TV

Two Bedroom Apartment

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Accessible King Room

Accessible King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Accessible King Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Connecting King Room

Connecting King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Connecting King Room

  • 56 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Single Beds

View all photos for Executive King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive King Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Potters Toowoomba Hotel

Hotel with free parking, steps from Grand Central Shopping Centre
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Potters Toowoomba Hotel offers 54 accommodations with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Potters Toowoomba Hotel's great location. During your stay, you're just a quick walk from Grand Central Shopping Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Grand Central Shopping Centre and 4 minutes on foot from Laurel Bank Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square metres) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.
Potters Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9 AM-5 PM on Saturday and Sunday.

Renovations and closures

The following facilities or services will be unavailable from January 28 2025 to February 28 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
The following facilities are closed on Sunday, Monday and Saturday:
  • Restaurant

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Potters Toowoomba Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 553 out of 766 reviews
Rating 8 - Good. 181 out of 766 reviews
Rating 6 - Okay. 21 out of 766 reviews
Rating 4 - Poor. 9 out of 766 reviews
Rating 2 - Terrible. 2 out of 766 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, very easy check in, clean and tidy, definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Potters and we’ll likely book again next year. The staff are so friendly and helpful. The rooms are clean, well equipped and comfy. We enjoyed a yummy dinner at the restaurant which was super convenient albeit a little pricey. We could hear the kids at the play centre next door but it wasn’t a problem, in fact it was quite sweet, they were obviously having fun! The reception staff are what makes this place! Kudos to them and their friendly welcome - much appreciated!
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfortable and clean. A convenient place to stay in proximity to downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaunine

Liked: Cleanliness, staff & service, property conditions & facilities
New property offering clean rooms, friendly staff and walking distance to toowoomba CBD. I will definitely consider staying at this property again next time I am in town.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff we very welcoming and offer assistance when needed
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, convenient
Hotel and staff good. Room very spacious and clean. One of the soap dispensers gave you shaving foam, first time I’d seen that! My room on ground floor and faced car park, less than metre away, although glass obscured, could see cars, people and movement throughout daytime. A few hundred metres from large shopping mall with variety of food outlets and supermarkets.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean and had lots of space. Bed was soft. View from second floor was great. All in all had a fantastic stay
Stayed 1 night in Oct 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
good quality accommodation centrally located. Quiet and good amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Staff are always welcoming and Ho out of their way. Beds are comfortable and rooms are very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable property in a great location walking distance to shops restaurants and parks. Easy free parking. A very enjoyable few days.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Sep 2024

8/10 Good

Ros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to city centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property we enjoyed our stay - only negative front rooms were noisy if you had balcony doors open
Stayed 1 night in Sep 2024

8/10 Good

Heidi

Stayed 1 night in Sep 2024

8/10 Good

Marcel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation, large rooms, neat and comfortable, and very friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming from the moment we arrived,full attention to detail re shopping and eating which was also very conveniently located to the Grand Central shopping and eating precinct . Easy parking and complimentary. We will definitely return. Room very clean , quiet and comfy. Don't hesitate to stay at Potter's Toowoomba.
Stayed 2 nights in Aug 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
A reasonable property, which is clean, and with excellent staff. However, intending guests should be aware there is a childcare facility next door, and it becomes noisy with young children very early - before 6:30 AM.
Stayed 2 nights in Aug 2024

4/10 Poor

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed over a weekend and to our surprise found they don't serve food or drinks Saturday night through to Monday. Quite shocked as they had a full house and have a bar and restaurant. Shower and carpet dirty. Disgusted to learn they expect guests to wash their own dishes, unless they take all dishes out between guests and wash them in a machine eww. Sound proof rooms, I don't think so as we loved the yelling drunk girls next door.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toowoomba getaway.
The hotel was a good choice for one night. Handy location, quiet and private. Very comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024