Cambridge Suites Toronto

4.0 star property
VIP Access

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Photo gallery for Cambridge Suites Toronto

Front of property
Interior entrance
Reception
Interior entrance
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Richmond St E, Toronto, ON, M5C1N2
  • CF Toronto Eaton Centre
    ‪4 min walk‬
  • Scotiabank Arena
    ‪13 min walk‬
  • CN Tower
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Cambridge Suites Toronto

Eco-certified Toronto hotel connected to a shopping centre, steps from Elgin and Winter Garden Theatres
Self parking, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
Cambridge Suites Toronto offers 230 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels and pay-per-view films. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Our customers tell us they can't get enough of Cambridge Suites Toronto's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the low noise level, spaciousness, overall comfort and cleanliness
  • Steps from Elgin and Winter Garden Theatres and 4 minutes on foot from CF Toronto Eaton Centre
Cambridge Suites Toronto offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The eco-certified Cambridge Suites Toronto also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Toronto hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 27 per day; includes in/out privileges)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 27 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cambridge Hotel Toronto
Cambridge Suites
Cambridge Suites Hotel
Cambridge Suites Hotel Toronto
Cambridge Suites Toronto
Cambridge Toronto Hotel
Toronto Cambridge
Toronto Cambridge Suites
Toronto Suites
Toronto Suites Hotel

Cambridge Suites Toronto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4178 out of 5981 reviews
Rating 8 - Good. 1300 out of 5981 reviews
Rating 6 - Okay. 313 out of 5981 reviews
Rating 4 - Poor. 102 out of 5981 reviews
Rating 2 - Terrible. 88 out of 5981 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria del Carmen, San Luis Potosí

Liked: Cleanliness, property conditions & facilities
Podrían tener más opciones en español,
Stayed 2 nights in Dec 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay there. The staff were very friendly and helpful. The location is great. There are a lot great restaurants nearby. Our room was clean and quiet. Parking rate was reasonable. We'll defintely come back again when we are in downtown toronto next time.
Stayed 1 night in Dec 2024

6/10 Okay

David, Winnipeg

Business traveller
Liked: Staff & service
Decent hotel, ridiculous rule where they don’t allow anyone to deliver anything after certain hours let alone to your room. Would have been nice to know prior to booking that you can’t come and go as you please without being grilled by a security guard after 10.
Stayed 3 nights in Dec 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated but in good condition the bed was comfortable and lots of room
Stayed 4 nights in Dec 2024

8/10 Good

Luis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in was terrible. The staff were rude to my son who was on his way back to the US from college and almost did not allow him to stay even though I was willing to provide my credit card over the phone to them. I could hear the staff yelling at him rudely and they refused to speak to me over the phone. I was afraid that he might have to be out in the cold, but luckily they came to their senses and allowed him to stay with $200 US dollar deposit from his debit card. The whole situation was just terrible. I don't think that I will ever stay at that hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are great. Very clean and staff is nice. I loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, very clean, and staff was very professional and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hanh, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is fine, the staff are great, but the parking garage has a very challenging entry for mid-sized and larger vehicles. Also, not all pay stations advise hotel guest not to pay for parking in the garage. That would have been nice to know upfront. It was $13 more to pay in the garage.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Super friendly staff. Will stay again when we visit Toronto
Stayed 3 nights in Dec 2024

10/10 Excellent

Pauline

Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sized room, good location as close to attractions or short taxi ride & parking right at the hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Absolutely adored the location but the headrest of the bed was slightly peeling off and the climatization on my room worked slightly strangely as there were some cold areas (including the bathroom).
Stayed 3 nights in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maikon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room and good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Victoria

Travelled with family and small children
Liked: Amenities
Nice location but dated room. No fan in the bathroom with an off smell. Great for access to downtown and good price
Stayed 2 nights in Dec 2024

10/10 Excellent

John, Minden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have reviewed this property before, as I have stayed here often. You have to pay attention to price and make your reservation when the price is right. This was a weekend away with a stage show to boot. Everything is great including the show. One note to parents, this hotel does not have a pool and hence if you are looking for that try a different hotel. This is a very walkable hotel for the downtown core and best of all, the hotel is right next store to the path system, so on those cold winter days, you can skip the weather and stay inside and still get to shopping and such.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina Chay Phong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So many options of diner around the hotel, walkable distance to everything.easy parking (extra charge), nice staff, clean room. Everything was pefect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, property conditions & facilities
If you're out of town and want to explore downtown Toronto, Cambridge suits is the place for you. Enjoy your stay.
Stayed 4 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy de

Liked: Cleanliness, property conditions & facilities
Walkable to the major venues.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here! This hotel is clean, quiet, and comfortable! The staff are also so helpful and kind. Easy check in and check out. I would definitely recommend
Stayed 2 nights in Dec 2024

8/10 Good

Maik

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were friendly and gave us two bottles at check in. Having security and key pass access for late night access to the hotel made us feel safe. Morning coffee and muffins in the lobby were a nice touch to a pleasant stay.
Stayed 1 night in Dec 2024