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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Interior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪19 min walk‬
  • Woodbine Racetrack
    ‪7 min drive‬
  • Yorkdale Shopping Centre
    ‪11 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto Airport by IHG

Hotel with free airport shuttle, near Toronto Congress Centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Private bathrooms are not en suite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Toronto Airport by IHG. During your stay, you'll be within walking distance of Toronto Congress Centre. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Cannery Kitchen, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometres and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Cannery Kitchen – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Cannery Social – This bar serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Uncovered parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 30.00 for adults and from CAD 15.00 for children
  • Uncovered self-parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus a one-off CAD62.15 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1032 out of 2098 reviews
Rating 8 - Good. 549 out of 2098 reviews
Rating 6 - Okay. 239 out of 2098 reviews
Rating 4 - Poor. 127 out of 2098 reviews
Rating 2 - Terrible. 151 out of 2098 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 2 nights in Dec 2024

10/10 Excellent

Rod

Stayed 1 night in Jan 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel out of convenience due to having a short turnaround as well as a rental car out of YYZ. We regretted it. Food sat in the hallway from someone’s room service for two days. A call to front desk was unsuccessful in having it removed. Unknown individuals would stand outside the main doors and blast music from their phones while having smoke breaks. Parking is not included and is also open to non-guests resulting in free spots being located in the back of the hotel in poorly lit spaces. And then there was the clientele – We counted people slamming doors upwards of 20 times an hour way into the early morning. We did not even bother to complain when a neighbouring door answered the other slamming with their own slamming. People were drunk in the hallways. While it was the holiday season and people were in a festive mood, this felt above and beyond and even purposefully disruptive. Nothing was done about the noise though it continued past 1am. We slept terribly the entire time. That did, we do want to recognise Ms L Akopian who responded swiftly to a written complaint sent on our very first night. Outside of her, we could barely have staff support us in getting a cup of hot water. It was absolutely uncomfortable the entire time. It is disheartening that we had to pay forthis stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sasirekha

Stayed 2 nights in Dec 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Airport Hotel ✈️ 🏨
We stayed on vacation with our 4 dogs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Dec 2024

8/10 Good

Daphne

Stayed 1 night in Dec 2024

8/10 Good

Deborah, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service convenience.
Stayed 1 night in Dec 2024

8/10 Good

Halima

Stayed 1 night in Dec 2024

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Abdul

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a mini-holiday over the Christmas season because we had tickets to a show downtown. There are several tasty affordable restaurants next door and in the hotel itself that are excellent. The 24-hour hotel shuttle gave us transportation to the airport to catch the UP Express to downtown and back. Parking is not included, but it meant not having to drive downtown and pay more for parking there. The room was cozy with a comfortable bed that was a bit high for my short stature. Checkin and out was seamless. Remember that it is close to the airport and there are planes that take off nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Ridwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumb up 👍
Stayed 6 nights in Dec 2024

4/10 Poor

Bharat

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keri

Stayed 1 night in Nov 2024

10/10 Excellent

Hongqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little slow, only 1 greeter at 2’sh. She (Nav) was very helpful, delightful to talk to. I received a ‘goodie’ bag for being patient. 🙏 The restaurant service was slow but again, the waitresses were doing their best. Unfortunately I can’t take advantage of all the amenities due to an early flight. Maybe next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly with great restaurant
Great vacation with my wife and 4 dogs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Faysal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing that I find very excessive was the parking charges!!!
Stayed 1 night in Nov 2024

8/10 Good

JUNTING

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024