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Crowne Plaza Toronto Airport, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Toronto Airport, an IHG Hotel

Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    19 min walk
  • Royal Woodbine Golf Club
    3 min drive
  • Woodbine Mall
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    8 min drive

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto Airport, an IHG Hotel

Hotel with free airport shuttle, near Toronto Congress Centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Private bathrooms are not en suite.
Crowne Plaza Toronto Airport, an IHG Hotel offers 528 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Toronto Airport, an IHG Hotel. During your stay, you'll be within walking distance of Toronto Congress Centre. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Cannery Kitchen, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Toronto Airport, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Crowne Plaza Toronto Airport, an IHG Hotel. An area shuttle within 5.00 kilometres and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport, an IHG Hotel was completed in August 2020.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Cannery Kitchen – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Cannery Social – This bar serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Uncovered parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 30.00 for adults and from CAD 15.00 for children
  • Uncovered self-parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus a one-off CAD62.15 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 782 out of 1697 reviews" "
Rating 8 - Good. 446 out of 1697 reviews" "
Rating 6 - Okay. 215 out of 1697 reviews" "
Rating 4 - Poor. 112 out of 1697 reviews" "
Rating 2 - Terrible. 142 out of 1697 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the all around service, i have nothing but praise for everyone that helped us during our stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really had a great stay at Crown Plaza however I wasn’t happy with a few things. The bathroom sink wasn’t sucking in water quite well. Everytime we used the sink all stains would stay in and that wasn’t nice at all. Literally had a dirty sink. And i really don’t understand why we need to pay for parking yet we already paying to stay. Parking is soo expensive $30 for 1hour or more:(
Stayed 4 nights in Aug 2024

10/10 Excellent

nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been recently renovated, very clean, has a convenient shuttle every 30 mins.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Great stay, wish I could spend more time..
Stayed 2 nights in Aug 2024

8/10 Good

Madeleine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled often, but not compared to lots of others. I can say, from the from the front desk to the man driving the shuttle, everyone was incredibly polite welcoming and friendly... clearly interested in ensuring our stay was as perfect as possible. Truly impressed
Stayed 4 nights in Aug 2024

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern room. Excellent buffet and beautifully renovated lining area with great playlist. Wonderful staff throughout. Wish we bought buffet with room because cost much more when purchased separately. Convenient shuttle from airport. Not close to walkable shops.
Stayed 1 night in Aug 2024

6/10 Okay

anna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was very outdated. Bathroom tiles were broken and our facecloths and towels had hair on them. The show was meh not alot of pressure and cheap handheld
Stayed 2 nights in Jul 2024

4/10 Poor

John

Travelled with family
The hotel shuttle was supposed to be every 30 minutes. We waited 45!
Stayed 1 night in Aug 2024

8/10 Good

Abner

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bhuneeta, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and the breakfast was pretty good my only complaint is that I was at the airport for one hour or more waiting for the shuttle it was very inconvenient because I was there with a baby and a toddler but other than that the hotel was great!
Stayed 1 night in Aug 2024

8/10 Good

Gaetan

Stayed 3 nights in Aug 2024

8/10 Good

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay if you have an early morning flight. Shuttle bus definitely a plus
Stayed 1 night in Aug 2024

10/10 Excellent

Adarsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff !
Stayed 1 night in Jul 2024

6/10 Okay

S

I don't have to say anything
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brithney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was great. The hotel was clean.
Stayed 3 nights in Aug 2024

6/10 Okay

Tricia

Travelled with group
Liked: Amenities
The housekeeping staff were amazing - even through a language barrier, they took care of housekeeping needs. The front desk staff could use some improvement Shower curtain was mouldy when we arrived (replaced quickly) and the floors were quite dusty and dirty corners
Stayed 4 nights in Aug 2024

10/10 Excellent

Manmit

Stayed 1 night in Aug 2024

2/10 Terrible

Jazmin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible experience here. My reservation got cancelled for no reason without my consent. Staff cut me off every time I tried to speak and did nothing to accommodate us other than make us pay a lot more for a new room and give us a bottle of water and a granola bar to say “we’re sorry”. The hotel may be nice to look at but the staff I dealt with was beyond rude and not understanding whatsoever.
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Clean friendly staff amazing rooms very comfortable beds
Stayed 4 nights in Aug 2024