Hilton Garden Inn Toronto/Markham

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Toronto/Markham

Reception
Exterior
Room | In-room safe, desk, blackout curtains, free cots/infant beds
Indoor pool, pool loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
300 Commerce Valley Dr E, Markham, ON, L3T7X3
  • Seneca College - Markham Campus
    14 min walk
  • First Markham Place
    4 min drive
  • Flato Markham Theatre
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hilton Garden Inn Toronto/Markham

Markham hotel in Thornhill with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Hilton Garden Inn Toronto/Markham offers 145 accommodations with laptop-compatible safes and a safe. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Markham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Toronto/Markham. During your stay, you're just a quick walk from The Golf Lounge. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from Scarborough Town Centre and 15 minutes from Yorkdale Shopping Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Toronto/Markham offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Hilton Garden Inn Toronto/Markham also features a garden, coffee/tea in common area, and concierge services. Self parking is free.

This 3-star Markham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 12 to 20 for adults and CAD 12 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 37 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 12 to 20 for adults and CAD 12 to 20 for children
  • Pet fee: CAD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham Hotel
Hilton Garden Inn Toronto/Markham Hotel Markham
Hilton Garden Inn Toronto/Markham Markham
Hilton Garden Inn Markham
Hilton Garden Inn Toronto/Markham Ontario
Hilton Toronto Markham Markham
Hilton Garden Inn Toronto/Markham Hotel
Hilton Garden Inn Toronto/Markham Markham
Hilton Garden Inn Toronto/Markham Hotel Markham

Hilton Garden Inn Toronto/Markham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1004 reviews" "
Rating 8 - Good. 317 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the hwy 404 had restaurants in walking distance. A restaurant on location. The rooms had WiFi and large toiletries fixed in the shower and washroom.
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Stayed 1 night in Aug 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, except the bed is a little hard and the gym & the pool are under renovation.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Additional charges for using towels??!
Beware of the frivoluous charges after your stay. Hilton garden inn in Markham claims, you apparently cannot use towels and linens, as they become "soiled" in their terms. Pardon me? Aren't Hilton washes towels and linen between guests? What does "soiled" mean in Hilton terms also remains unanswered. Also the exhaust in bathroom as well as shower faucet/shower head switch were not working properly and after two times complaining and asking to fix those, it was not done. Overall hotel is decent, however out of the blue additional charges and inability to fix plumbing issues erase positive expirience.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv didn’t work (said multiple times someone is coming to fix it) Didn’t know the pool was under construction Uncontrollably the power was out for hours 630.00 for 2 nights just to sleep Should have stayed at the Sheraton
Stayed 2 nights in Aug 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Good location, but room was small and building needs complete upgrade/ makeover
Stayed 1 night in Aug 2024

8/10 Good

xuemei

Liked: Cleanliness, staff & service, property conditions & facilities
location is nice and big parking lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Rathies

Travelled with family and small children
Liked: Cleanliness
What i like the most, was the downstairs lobby. It's very cozy.
Stayed 1 night in Jul 2024

8/10 Good

Szeki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but they emailed me last minute they the fitness and pool closed and the AC is pretty loud.
Stayed 3 nights in Aug 2024

2/10 Terrible

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The extra pet charge was a last minute surprise. Would have chosen a different hotel based on the fee if known beforehand. The person behind the desk was pretty rude about paying the extra fee. The hotel was also chosen because of a pool but was under construction and not listed on online. This becomes really frustrating as the hotel tells us it’s not there problem and take it up with Expedia. Again nice hotel but terrible online clarification and rude staff.
Stayed 1 night in Aug 2024

10/10 Excellent

May

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I haven’t really used their bar nor their restaurant, but with my limited exposure to their facilities - you might think that everything is in top order. I will be a nitpicking on this; water fountain was not working and on the first day I asked them to fix the TV. 2 guys came and supposedly a 3rd would come but nothing. I let it go because it was getting cumbersome. Overall, it was a great experience. There were things that overlooked everytime we come back but the staff were able to quickly meet our needs. Cleanliness and security is my top priority and they have that. The location is not that bad as public transportation is extremely accessible.
Stayed 4 nights in Aug 2024

8/10 Good

Lingmei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Sarah

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
1-When reserving hotel, it didn’t indicate pool and gym were closed. 2-Power went out for 3 hours 3-Air conditioner in room failed, we called front desk for maintenance, he said he fixed it but did not 4- room service did not replenish coffee, as directed
Stayed 2 nights in Aug 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 1-night stay here with our toddler because it was almost $100 cheaper than the Sheraton across the street (far better hotel). We had no power from 8pm-1am. The hotel was not accommodating, no credits, no free breakfast etc offered to any guests. They said if you want to leave we won’t stop you when asked if they would issue refunds or credits. In hindsight, we should have paid a little extra and stayed at the Sheraton.
Stayed 1 night in Aug 2024

2/10 Terrible

Almira

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hue

Liked: Staff & service
Convenient to the places we are going.
Stayed 2 nights in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness
Nice building
Stayed 1 night in Aug 2024

8/10 Good

kumalasari

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is convenient for Asian food within short drive. Gym and pool are closed for constructions. Cleaning crew knocked on door at 9 am to check if we're still in room or not
Stayed 1 night in Aug 2024

10/10 Excellent

Tak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff were friendly and welcoming. The hotel is conveniently located close food and shopping. Next time will stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Almira

Stayed 2 nights in Aug 2024

10/10 Excellent

megan

Stayed 1 night in Aug 2024

8/10 Good

jianfung

Stayed 1 night in Aug 2024