Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Exterior
Reception
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, soundproofing, iron/ironing board
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
10 East Pearce Street, Richmond Hill, ON, L4B0A8
  • Seneca College - Markham Campus
    12 min walk
  • 1915 Lan Zhou Ramen
    2 min walk
  • Langstaff Station
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Extra Floor Space)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Hotel in Richmond Hill with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers 117 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Richmond Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Golf Lounge. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from York University and 13 minutes from Scarborough Town Centre
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. Event space at this hotel measures 2971 square feet (276 square metres) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Richmond Hill hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,971 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Toronto Markham
Holiday Inn Express Hotel Toronto Markham Richmond Hill
Holiday Inn Express Toronto Markham
Holiday Inn Express Toronto Markham Richmond Hill
Holiday Inn Express Hotel Suites Toronto Markham
Express Toronto kham Richmond
Holiday Inn Express Hotel Suites Toronto Markham
Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel
"Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel"

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1001 reviews" "
Rating 8 - Good. 326 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one problem One the elevator was out of service the entire time of my stay The staff was pleasant and friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Sathujan

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Duc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept property, excellent location, easy parking
Stayed 3 nights in Aug 2024

10/10 Excellent

Zhen Jun

Stayed 3 nights in Aug 2024

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was clogged all weekend. Asked multiple times. Was told they would waive all the extra fees I didn't know about. Got charged for them anyways.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria filipinas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are good and friendly!I will definitely come back on this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Roy

Stayed 4 nights in Aug 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the pool and gym were great
Stayed 6 nights in Aug 2024

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sheldon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator has not been working for months. The juice machine wasn’t working, so there was nothing to drink for breakfast. Needed coins for the laundry machine, but the front desk had No coins for it. Laundry machines now use an app
Stayed 4 nights in Aug 2024

10/10 Excellent

Szeki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

6/10 Okay

Zeba

Liked: Staff & service
One elevator was not working so every time you have to wait
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, amenities
The room did not have proper darkening blinds or curtains. The strip mall across the street lit up the room all night making it difficult to sleep well.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious with nice natural light, the king bed was very comfortable, the continental breakfast was great and the overall feel of the hotel was very comfortable!
Stayed 2 nights in Aug 2024

8/10 Good

MAN PAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 7 nights in Aug 2024

6/10 Okay

Ngoc Thu

Travelled with family and small children
Liked: Cleanliness, staff & service
With the busy summer time. The hotel just have 1 lift working. I stay there 4 night. Suggest more food for breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Ove all excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocylin

Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Travelled with family and small children
Disliked: Property conditions & facilities
I paid for a room for 5 people. So the room I booked had a fold out for the extra people. The fold out was an old mattress with springs that dug into the body. The middle sank in. And it was so springy, that all you had to do was lift an arm and it would squeak. I got about 2 1/2 hours sleep on it. I asked for a replacement mattress or a mattress topper. I was given a piece of a mattress cover. One elevator was out so there was only one for all the guests. Waiting at times for the elevator was 4/5 minutes. Then the side door entrance was not working I was so disappointed in this hotel as holiday inn is my go to for hotel stays. Thumbs down and 0 stars I am going to look into getting some form of refund for the extra I paid for..$700 was definitely not worth it
Stayed 2 nights in Aug 2024

6/10 Okay

Yu

Old
Stayed 1 night in Aug 2024

10/10 Excellent

Kwang Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 1 night in Aug 2024

4/10 Poor

Wing

Travelled with family
Liked: Cleanliness, staff & service
Air conditioning is not working well at entire hotel, ONLY ONE cart & one elevator out of order on the weekend, we just spent time on waiting waiting waiting….!
Stayed 3 nights in Jul 2024

4/10 Poor

Mustapha

Disliked: Cleanliness, staff & service, property conditions & facilities
ONLY a single working elevator for a ten-story hotel. An extra was taken without sending an invoice!!!
Stayed 1 night in Jul 2024